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Unit 5

I.

Business Communication •V1.,' ,1, Business Communication

Grammar Presentation: Инфынтт в составе оборота «Именительный па­деж с инфинитивом» — «Сложное подлежащее» (The Complex Sub­ject) • Самостоятельным причастный оборот (The Absolute Participle Construction*

Тех! В. Business Letter Writing

Grammar Presentation: Как читать цифры и числа (How to Read Figures and Numbers)

Тек! С, At a Company Meeting

Grammar Presentation: Наклонение (The Mood) • Сослагательное накло­нение (The Subjunctive Mood)

Grammar Revision: Времена (Tenses)

Social English: Meeting a Foreign Partner at the Airport

Role-play: The Lockshell Company LTD Minutes

II.

Accounting and Auditing Text. Accounting and Auditing

Role-play: Why I Want to Be an Accountant and Auditor

I.

Business Communication

Text a Business Communication

Any economic system includes businesses, units of government and not-for-profit organisations. They all have much in common: they must be well-run, strong and healthy. To achieve this they must be staffed with people who can properly perform the duties imposed on them by laws or by contracts.

167

1. Business Communication

Members of'Ihe staff are supposed to be competent, efficient, flex­ible, persistent, patient. They are believed to know how to handle peo­ple, how to maintain good labour relations. Ability to talk to people and to persuade them is also very important, to say nothing about re­sponsibility ' and loyalty towards the organisation.

Conducting day -to-day work, people in business and public ad min­istration are engaged in various activities for which they must also have skills of communication.

They must know how to write letters, memoranda, reports, minutes, articles, press releases, how to draw up contracts, business and financial documents, knowledge of foreign languages being very important.

Written communication skills arc also very important because once documents are dispatched3 it is difficult to modify messages. Exchange of opinion, views or attitudes can take place but only over a period of time. No less important are oral communication skills. Employees are expected to know how to speak in public, how to conduct negotiations and hold talks, how to make business arrangements, the telephone re­maining indispensable for business communication today. For people working in industry, commerce or government a mastery of telephone techniques is essential.

Normally, businessmen and people in public administration keep in touch Through correspondence or telephone calls, but there's no denying the fact-' that major problems can be solved more effectively through a personal meeting, as the human element can hardly be over­estimated. Both parties have equal opportunities to hear out their coun­terpart's arguments and come to an agreement on the business in hand.