- •Business communications английский язык делового общения
- •Описание курса
- •By Alison Baduel Russian text by Irina Nagai тематический план
- •Lesson 1
- •Introduction to Business Communications
- •Homework
- •Tara Fashions Exercise for Business Communications Introductory Lesson (Pg. 27 Ex. B of Course Book)
- •Lesson 1: English Grammar Exercise
- •Lesson 2
- •Cosmopolitan Readers Queue for Tube Job
- •Useful Terms and Language
- •Vocabulary Words
- •Lesson 2: English Grammar Exercise
- •Lesson 3 Selling Online & Business Negotiations
- •Business Communications Products and Advertising
- •Lesson 5
- •Case Study Group #
- •Fax transmission
- •1. Employees
- •2. Infrastructure
- •3. Local Tax
- •Lesson 5: English Grammar Exercise Prefixes
- •Exercise a: Describe what the words below mean based upon sentence context and what you have learned about prefixes..
- •Lesson 6 New Business and Strategic Planning
- •Lesson 6: English Grammar Exercise
- •Lesson 7 British English versus American English
- •Common Words in Everyday Speech
- •Some Facts about American English and British English
- •Spelling Differences between American English and British English
- •Miscellaneous Spelling Differences between American English and British English
- •Lesson 8
- •Lesson 9
- •Dell Tries to crack South America
- •Management Style Test
- •Management Style Test Answers
- •Lesson 9: English Grammar Exercise Suffixes
- •Lesson 10
- •Influences on Communication
- •The 4 Main Types of Corporate Culture
- •1) Power Cultures
- •2) Role Cultures
- •3) Task Cultures
- •4) Individual Cultures
- •Lesson 10: English Grammar Exercise Common Root Words
- •Exercise a: Define the underlined words based upon sentence context and the chart above.
- •Lesson 11 The Basics of Organizational Design
- •Organizational Designs
- •Business Jargon
- •Common Business Abbreviations
- •Introduction to Business Abbreviations
- •Lesson 12
- •Appendix a English-Russian Business English Reference Guide Useful Words and Expressions
- •Sample Letter
- •Sample Letter
- •Sample Letter
- •Order Acknowledgement
- •Sample Letter
- •Cover Letter
- •Sample Letter
- •Opening Salutations
- •Referring Phrases
- •Литература
Management Style Test
Circle your answer to the following questions
1) Question: I need to keep my eye on my employees to ensure the job gets done.
Your Answer: Agree or Disagree
2) Question: Incentives such as bonuses and prizes keep my employees motivated.
Your Answer: Agree or Disagree
3) Question: My employees’ personal problems won’t affect their ability to work.
Your Answer: Agree or Disagree
4) Question: I instinctively know when my employees are unhappy.
Your Answer: Agree or Disagree
5) Question: I feel unable to praise my staff as I know it would stunt (lessen) their
efforts.
Your Answer: Agree or Disagree
6) Question: I share an interest in the lives of my employees and whatever they feel is
important to them.
Your Answer: Agree or Disagree
7) Question: I am open to employee suggestions in the workplace, and willing to change
how things are done.
Your Answer: Agree or Disagree
8) Question: My employees are aware of the impact their work contributions have on my
company.
Your Answer: Agree or Disagree
9) Question: There is no need to share the company’s progress and achievements with
my employees.
Your Answer: Agree or Disagree
10) Question: All employees should be encouraged to move towards a more demanding
role.
Your Answer: Agree or Disagree
Management Style Test Answers
1) Question: I need to keep my eye on my employees to ensure the job gets done.
Answer: Disagree/No. Trusting your staff will help to build their respect for you.
2) Question: Incentives such as bonuses and prizes keep my employees motivated.
Answer: Disagree/No. These are only short-term measures and only act to instantly
boost levels of motivation but this level of motivation is only short-lived.
3) Question: My employees’ personal problems won’t affect their ability to work.
Answer: Disagree/No. Countless business days are lost due to employees personal
Problems, being aware and able to identify potential problems can help the situation.
4) Question: I instinctively know when my employees are unhappy.
Answer: Disagree/No. Don’t rely on your instincts, instead ask your employees. It
is bound to eliminate guesswork and avoid other communication problems.
5) Question: I feel unable to praise my staff as I know it would stunt (lessen) their
efforts.
Answer: Disagree/No. Employee recognition is one of the greatest tools to boost
Employee motivation levels.
6) Question: I share an interest in the lives of my employees and whatever they feel is
important to them.
Answer: Agree/Yes. Employees will feel you value them as a person and not just as a
work unit.
7) Question: I am open to employee suggestions in the workplace, and willing to change
how things are done.
Answer: Agree/Yes. This is a good way to help your employees feel as if they are a
part of your company.
8) Question: My employees are aware of the impact their work contributions have on my
company.
Answer: Agree/Yes. Your employees will feel valued and have a sense of belonging
your organization.
9) Question: There is no need to share the company’s progress and achievements with
my employees.
Answer: Disagree/No. Your employees make a large contribute to the growth of your
Company and should be kept informed at all times.
10) Question: All employees should be encouraged to move towards a more demanding
role.
Answer: Agree/Yes. Not all employees are against the idea of a challenge and should
at least be given the opportunity to progress in their careers.