Reply to above:

ABC 32 Smolenskaya Street, Moscow I 19034, Russia Dear Sirs: Thank you for your enquiry of March 20, 19... in which you inform us that you are interested in purchasing the Model R 800 computers from us. We enclosed with this letter all particulars concerning technical characteristics of this model. We are happy to inform you that we are able to meet your quantity requirements and offer you three computers at the price of... per unit. The price includes packing. We can promise delivery in two months if you place your order immediately. We hope you will be able to accept our offer. Yours sincerely. Wilson & Co Ltd.

Expressions Used in Replies (offers) to the Enquiries:

General opening lines

1) We have pleasure in offering you the following goods...

2) You will be interested to hear that...

3) You will find enclosed with this letter a sample of...

4) As a result of the favourable supply situation we are able to offer you ...

Expressions used in firm offers

1) We have pleasure in offering you, subject to your acceptance by cable...

2) This offer is made subject to an immediate reply...

3) We offer you the goods subject to receiving your confirmation within ... days of the date of this letter.

4) We are holding this offer open for your acceptance until the 15th May.

Expressions used in offers without engagement

1) We have pleasure in offering you, without obligation...

2) This offer is made without any engagement on our part.

3) This offer is subject to the goods being unsold on receipt of your reply.

4) This offer is made subject to prior sale.

Prices and terms

1) Our prices are quoted c.i.f. London.

2) Our prices include packing and carriage.

3) Price includes delivery to nearest railhead.

4) Prices are subject to variation without notice, in accordance with market fluctuations.

5) Prices for the quality you mention range from 75c to $ 5.

Supply and demand

1) In view of the heavy demand for this line, we advise you to order at once.

2) The exceptional demand this season has nearly cleared our stocks of...

3) This article is in great demand.

4) Owing to the increased demand for this type of car, ou stocks have run very low.

5) As we have a good supply of these machines we can effect^ shipment within 5 days.

6) The model you ask for is out of production, but we can supply... instead.

7) We cannot promise delivery before 1st January unless your order reaches us within 5 days.

Asking for instructions

1) Will you kindly let us have an early decision.

2) Please send us your instructions by fax.

3) Kindly confirm your order at the price quoted.

4) We await your instructions by return.

5) Please let us know your wishes by Friday without fail.

6) Kindly use the enclosed order form when you make out your order as this will facilitate prompt and accurate execution.

7) If our proposal is acceptable to you, please confirm by return.

Concluding sentences

1) Our whole experience is at your service. We hope you will make use of it.

2) We should appreciate the opportunity of showing you how efficiently we can serve you.

3) Words alone will not prove what we claim for our products: only a trial can do that, and a trial will convince you.

4) You may rely on us to give your requirements immediate

attention.

5) We will hold a quantity in reserve for you, as we feel sure you would not wish to miss such an opportunity.

6) If you think our offer meets your requirements, please let us have your order at an early date, as supplies are limited.

7) As we execute all orders in strict rotation, we strongly advise you to order early.