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Хрестоматия (менеджмент)Маличевской.doc
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It is known that slogan represents words that sell.

Mission is a useful tool, which realizes a system approach of company management to goals and objective. For example, mission can involve the aim-providing the individual clients with service of the highest quality.

As a rule, mission reflects two or three factors:

- unsatisfied market needs;

- potential customers;

- competitive advantage (e.g.: in product)

It is worth stating that corporate mission isn’t dogmatic; it can be reviewed if market changes require that.

Company can formulate its mission for three main purposes:

- to understand the business spheres a company works in;

- to explain its strategic vision;

- to determine the moment a company should change its strategic course.

Text 3. Objectives

Care is also needed to note that different firms have different objectives . The diversity of objectives depends upon a company mission. In the first place we have to name:

- survival for as long as possible;

- maintenance and increase in profits;

- increase in the market share and sales;

- long-term growth.

This is most likely that the increase in the market share and in sales volume is the basic objective to ensure the survival, growth and profitability. The firm with a large market share is competitive enough and has better long-term prospects. As it was said above, a company must elaborate its objectives, like the following:

- to improve the standard of living;

- to maintain a balance of payment positions;

- to achieve the reasonable price stability;

- to maintain reasonable full employment.

To gain the important place among the competitors, a firm must set the long-range and short-range goals.

There are seven key places where a firm usually puts its long-term goals: market position, innovations, marketing, production, finance, HR, management.

Any company has to meet changes and take into account a forecast on its future business. The most firms have a variety of objectives. While planning their activities, they should note the compatibility between the objectives and circumstances at a given point of time. The flexibility in decision-making is a preference. The objectives permit to have maximum productive capacity, change the demand and expenditure with regard to an individual consumer.

They must be concrete, measurable, planned, compatible and accessible.

Text 4. Strategic priorities

A company creates its strategic priorities to distribute its resources in effective way. The corporate objectives and strategic priorities have a common purpose – to serve the customers and meet their needs.

The strategic priorities constitute the wish to be innovative; they form a company mini-strategy (MOS), together with the company mission and objectives. The mini-strategy helps develop a company strategy, as a whole

MOS : Mission /Objectives/Strategic priorities

MOS is known to represent “a managerial bridge” between the strategy and tactics; it helps set the mind at company’s main goals in everyday activities.

Strategy – mos - Tactics

To sum up, it is worth noting that corporate mission must be realistic, concrete and specialized. It must stimulate staff to do business for their company and customers. The vision, in turn, reflects the company’s foresight and identifies its future development for 5-10 years. The company management transforms the mission and vision into strategic objectives.

As for image, it is a concrete figurative idea (external and internal) that helps to understand the point and goal of company’s activity. Company image should demonstrate its ability to gain stable positioning in competitive market. In other words, image represents a firm’s corporate identity.