
- •Exercise 2. Verbal Communication Skills.
- •Exercise 3. Ways of commenting.
- •Exercise 4. Ways of disapproving.
- •Exercise 6. Ways of saying goodbye.
- •Exercise 7. Ways of approving.
- •Exercise 8. Ways of showing pleasure.
- •Exercise 9. Ways of showing anger.
- •Exercise 10. Ways of thanking.
- •Exercise 11. Ways of threatening.
- •Exercise 12. How to make exclamations.
- •Exercise 13. Ways of agreeing.
- •Exercise 14. Ways of disagreeing.
- •Exercise 1. Internal Communications.
- •Exercise 2. Advertising.
- •Exercise 3. Job Advertising.
- •Exercise 4. Essential Advertising.
- •Exercise 5. A Quick History of Advertising.
- •Exercise 6. Global Protocol Advertisement.
- •Exercise 7. Apple advertising philosophy.
- •Exercise 8. Internet Business (1).
- •Exercise 9. Internet Business (2).
- •Exercise 1. Business.
- •Exercise 3. Employment and Training.
- •Exercise 4. Corporate Policy (1).
- •Exercise 5. Corporate Policy (2).
- •Exercise 7. Behaviour Guidline.
- •Exercise 8. Corporate Social Responsibility.
- •Exercise 3. Code of Practice.
Exercise 10. Ways of thanking.
1. Words can't possibly ......... how grateful I am for what you have done.
a) Detail; b) delineate; c) underline; d) express.
2. Thank you so much for helping me. I really ......... it.
a) Accept; b) agree; c) appreciate; d) deserve.
3. A thousand thanks for all your hard work. I shall never ......... it.
a) Forego; b) forget; c) foretell; d) forbid.
4. They showed their great gratitude by sending us a large ......... of money.
a) Sum; b) packet; c) box; d) bundle.
5. Thank you for all you've done from the ......... of my heart.
a) Base; b) foundation; c) end; d) bottom.
6. I'm sending this bunch of flowers as a small ......... of my thanks and appreciation.
a) Piece; b) token; c) counter; d) emblem.
7. How can I ......... thank you enough for all you've done?
a) Entirely; b) probably; c) possibly; d) exactly.
8. On the watch they gave him were the words: ......... gratitude for 40 years loyal service.
a) At; b) of; c) by; d) in.
9. It's very difficult for children to ......... their gratitude for what their parents have done for them.
a) Show; b) initiate; c) enclose; d) refer.
10. Look upon this as a .... of thank you present for all your endeavours on our behalf.
a) Type; b) sort; c) sign; d) species.
Exercise 11. Ways of threatening.
1. If I've ......... you once, I've done it a hundred times. Don't do it!
a) Spoken; b) said; c) told; d) mentioned.
2. I'll give you just one more ......... and after that, you'll be in real trouble.
a) Go; b) occasion; c) time; d) chance.
3. I'm telling you loud and ......... that you really must get it right this time.
a) Bright; b) clear; c) simple; d) obvious.
4. She told him that if his manners didn't ........., he would be sent home.
a) Approve; b) disprove; c) disapprove; d) improve.
5. He agreed because he said it was like having a gun held to his ..........
a) Nose; b) eye; c) head; d) foot.
6. I'll lend you money for the very last time because after that you're on your ..........
a) Own; b) self; c) side; d) back.
7. I can't tell you how lucky you've been this time but just ......... till next time.
a) Attend; b) wait; c) expect; d) delay.
8. I'm prepared to ......... your mistake on this occasion but I can't ever do it again.
a) Oversee; b) overtake; c) overhear; d) overlook.
9. If you leave me now, you don't ......... to come back.
a) Need; b) require; c) demand; d) order.
10. Let me put it simply one more incident like that and you're out on your .........!
a) Eye; b) nose; c) ear; d) head.
Exercise 12. How to make exclamations.
1. What a wonderful day to see the mountains .........!
a) Off; b) by; c) on; d) in.
2. How stupid can I get! I ......... my keys in the door overnight.
a) Forgot; b) deserted; c) traced; d) left.
3. For goodness sake stop ......... about the weather! It'll stop raining soon.
a) Criticizing; b) telling; c) complaining; d) calling.
4. What on earth are you talking about? I can't make head or ......... of it.
a) Tail; b) end; c) finish; d) part.
5. How nice of you to come all this ......... just to wish me a happy birthday.
a) Path; b) journey; c) route; d) way.
6. What a disaster! I don't believe anything else could go ......... now.
a) Off; b) wrong; c) incorrect; d) false.
7. Wow! You've certainly made a good ......... of decorating this room.
a) Job; b) work; c) task; d) duty.
8. Well blow me down! I just can't believe I've actually ......... my exam.
a) Succeeded; b) passed; c) caught; d) tackled.
9. You could have knocked me down with a feather! You mean to say he's .........cleaned my car.
a) Certainly; b) surely; c) naturally; d) actually.
10. I'll go to the foot of my stairs! It must be at ......... 20 years since we last met.
a) Last; b) length; c) least; d) end.