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Manufacture and Supply, Science and Reg ulation Towards High-Qua lity Medicinal Products
systems which have external personnel authorized to access and edit, and systems that are employed within the company. EU Falsified Medicines Directive regulates the labelling and distribution prac­tices of drugs, namely ensuring that packaging cannot be tampered without being noticed, the identity of the contents in the packag­ing are accurate and attributable, and documentation that assures Internet sales of pharmaceutical products is validated by relevant authorities [47]. The Drug Data Management Standard of China, as translated by the China Working Group of Rx-360, provides reg­ulations to promote DI [48]. It regulates documentation of various processes such as training of personnel, validation of computerized systems and data management, and CAPA when DI violations are found. One section specifically provides examples on how DI would be maintained using ALCOA+ as a guide. In Article 7, it specifically promotes whistleblowing as part of the culture for pharmaceutical manufacturing companies as well [48].
Guidance documents
As legislation tend to be generic to facilitate application to a wide variety of pharmaceutical companies, guidance documents have been published to clarify legislative requirements [49]. In general, guidance documents encourage voluntary compliance and can be adapted to suit the company’s culture and manufacturing processes. Guidance documents published to promote GMP include the WHO Guidance on Good Data and Record Management Practices (WHO Technical Report Series 996, Annex 5) [1], FDA Data Integrity and Compliance with CGMP Guidance for Industry, MHRA GxP Data Integrity Guidance and Definitions, the Pharmaceutical Inspection Convention and Pharmaceutical Inspection Co-operation Scheme (PIC/S) Guide to Good Manufacturing Practice for Medicinal
Good Documentation Practice and Pharmaceutical Data Integ rity
Products [50], PIC/S Guide to Good Manufacturing Practice for Active Pharmaceutical Ingredients [51], the latter is equivalent to the International Council on Harmonization of Technical Require­ments for Pharmaceuticals for Human Use (ICH) Q7 – Good Manu­facturing Practice Guide for Active Pharmaceutical Ingredients [52]. The WHO Guidance on Data and Record Management Practices also promotes a company culture of integrity and provides links to relevant legislation and guidance documents [1]. The PIC/S Guide to GMP for Active Pharmaceutical Ingredients has been established for many years already and it addresses the same issues as ICH Q7 [53, 54].
There are also guidance that clarify specific portions of the GMP, including PIC/S Good Practices for Computerized Systems in Reg­ulated GxP Environment [55], FDA Standardization of Data and Documentation Practices for Product Tracing Guidance for Indus­try [56], FDA Contract Manufacturing Arrangements for Drugs: Quality Agreements — Guidance for Industry [57], and ICH Q9 – Quality Risk Management [58]. These documents provide in-depth guidance to the various aspects of GMP, with due consideration for the respective country’s regulation. However, as mentioned earlier in this paper, there are some guidance that specifically focus on DI. These include the PIC/S Good Practices for Data Management and Integrity in Regulated GMP/ GDP Environment [59], FDA Data Integrity and Compliance with cGMP Guidance for Industry [9], and MHRA ‘GxP’ Data Integrity Guidance and Definitions [60], all recently published due to increasing attention on DI [3]. Generally, these guidance documents discuss audit requirements, personnel responsibility in promoting DI, and validation of computerized sys­tems and other GMP processes. The WHO, PIC/S and FDA further provide clarification on CAPA to be taken when DI violations are found [9, 59], with PIC/S providing added clarification on outsourced
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Manufacture and Supply, Science and Reg ulation Towards High-Qua lity Medicinal Products
processes and promotion of quality culture [59]. Some guidance doc­uments also help companies to understand the legal requirements. For example, the Orange Guide [61] compiles relevant legislation and guidance notes for manufacturers planning to enter the UK pharmaceutical market, increasing the ease for manufacturers to understand the regulations by providing relevant guidance and binding legislation.
Overall, the legislation and guidance documents appear to be comprehensive in assuring and promoting DI. However, they are unable to prevent DI violations alone. Most DI issues only surface during on-site audits [18] or from whistleblowing [15], and by then, non-compliant pharmaceutical products would have already been distributed, with potentially substandard products having been consumed by patients. Hence, legislation and guidance must be supplemented with other approaches to promote and assure DI at a higher level.
Proposed Solutions to Better Promote and Assure Data Integrity
Culture of integrity
A study was conducted by the Parenteral Drug Association (PDA) to assess the eectiveness of its published DI guidance document. Although more than 90% found this guidance helpful in promoting DI, some remarked that a culture of integrity is required to truly attain DI [62]. Incentives, including recognition for companies if no DI issues have been found for a consecutive number of years, could be introduced to encourage companies to follow the guidance.
Good Documentation Practice and Pharmaceutical Data Integ rity
As mentioned in some legislation and guidance documents, a cul­ture of integrity is required in a company to make regulations work [62]. Setting a culture of integrity is important so that manage­ment would treat DI seriously [3, 63], and employees would then feel obligated to do the same [64]. According to a study by Yang, Sun and Eppler, for any strategy to be implemented successfully, the formulation needs to be of a certain standard, and inter and intra­department relationships should be cordial [62]. Middle man­agement is noted to be the main drivers for implementation [62], and close collaboration with the top management increases its eectiveness [62]. However, if management ignores the DI issues, implementation would be hindered [65]. Open and supportive com­munication between employees and management aid in eective strategy implementation [62, 66]. Providing internal whistleblow­ing opportunities to flag any DI issues will further promote a com­pany’s culture of integrity [67, 68].
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This method is adopted by FDA, where under the Dodd-Frank Wall Street and False Claims Act, monetary rewards are used to promote whistleblowing behavior [67].
Having a culture of integrity within the company will reduce DI issues, and ultimately bring about a positive perception of the com­pany’s pharmaceutical products [63]. However, for a large company, it is dicult to start a culture of integrity if this culture was absent in the first place, as the implementation of such a culture requires some time before the eects are fully felt [65]. Furthermore, old habits may cause top management to resist adopting such a culture unless specific incentives are provided [65]. Therefore, some regula­tions should be in place to start this culture of integrity within the company [64].
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Manufacture and Supply, Science and Reg ulation Towards High-Qua lity Medicinal Products
Database management systems
Another proposed solution to promote DI is by having good and eective database management. A database management system (DBMS) stores data [69] and presents them in an understandable format when accessed [112]. With data becoming larger in volume and variety in the pharmaceutical manufacturing industry [70], user-friendly and ecient DBMS are in high demand [71]. With vali­dated DBMS, manufacturers and regulators would be better able to focus on other DI-related issues.
This paper also evaluates some of these DBMS, and their eectiveness in promoting DI below. Specifically, the advantages and complications of 3 major categories of DBMS are compared, see Figure 2.
Non-Relational Dat italeResaba onal Database
NoSQL
Graph
Database
Document Database
Key-Value Store
Wide-
Column
Store
Blockchain
ODBMS ORDBMS
NewSQL
smetsyStnemeganaMsmetsyStnemeganaM
Figure 2: Examples of database management systems [72–76]
ODBMS: object database management system; ORDBMS: object relational database
management.
Good Documentation Practice and Pharmaceutical Data Integ rity
Relational and non-relational database management system
Relational database management systems store data in either a two-dimensional table or a three-dimensional ‘object’ [72, 77].
Non-relational database management system on the other hand does not have a specified structure of storing data. Further elabora­tion is provided in Tables 4, 5 and 6.
With a wide variety of DBMS choices currently in the market, adopt­ing one that keeps data ALCOA+ throughout its lifespan would minimize the cost required to maintain it manually [95].
Blockchain technology
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Blockchain is hypothesized as the next pharmaceutical manufactur­ing DBMS innovation [96, 97]. It is a decentralized record of digi­tal events, with validation by the participants occurring before it is recorded [98], making manipulation of previously verified trans­actions including data entry or movement very hard, and cannot be deleted [99]. Blockchain has three main ways to ensure data security. Firstly, it has a hash function, which identifies blocks, and calculation of hashes involves the previous block’s hash [100]. Secondly, it has a peer-to-peer network to verify before it is added to the current blockchain as a legitimate block [97], removing the need for an authorized person for approval of transaction [98]. Once a block is added, it is added to all the copies of the verified blockchain across the entire network [101], hence remaining in the system indef­initely. Thirdly, as only pre-approved participants can participate in adding new blocks, the identity of the node adding the block would be documented [102], which ensures data attributability.
Table 4: Comparison between relational database management systems
Supports ACID transactions — Atomicity (all-or-nothing), Consistency (only validated results recorded), Isolation (inde­pendent from other concurrent transactions), and Durability (able to survive malfunctions) properties [73, 78]. — Ensures data is accurate, consistent and enduring.
Short
Description
Relational database
management systems
(RDBMS)
NewSQL (structure
query language) column-
oriented RDBMS
Tabulated DBMS [72] Merger of RDBMS and
NoSQL [73]; scalable tabulated DBMS [75]
Object database
management system
(ODBMS)
Stores data as an
‘object’ [77]
Object relational
database management
system (ORDBMS)
Merger of RDBMS and
ODBMS; object­oriented tabulated Data [79]
Examples Oracle [80] VoltDB [81] DB4O [82] PostgreSQL [83]
How it assures
ALCOA+
Missing headers or data
would bring up an error message and recorded in the audit log [72], which ensures accurate
Similar to RDBMS,
maintaining ACID Transactions [75]
Able to collate a more
complete dataset eciently, reducing unnecessary dupli­cates of data [84]
Eciently stores tabu-
lar data in the form of objects, reducing unnecessary dupli­cates of data [83]
and attributable data
Advantages
Simple DBMS for data which requires little processing [72]
Duplicates of data store preserves ACID transactions [75]
Able to store non­value files like images [87]
Merges advantages experienced from both RDBMS and ODBMS [79]
(Continued)
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Manufacture and Supply, Science and Reg ulation Towards High-Qua lity Medicinal Products
Table 4: (Continued)
Complications
Relational database
management systems
(RDBMS)
Multiple user interfaces in the market [72] Has integrated func­tions to generate audit report [85] Can test system with­out altering stored data [85]
Requires in- depth RDBMS knowledge to utilize its functions [85] Unable to be upscaled with increasing data volume [75, 88] Unable to store non-value data [74]
NewSQL (structure
query language) column-
oriented RDBMS
Large volume of data can be input at a fast rate, even with a large volume of data already stored [86] Able to retain data if system disconnect abruptly [79]
Changes to database structure requires revalidat- ion of exist­ing data against new structure [89, 90] There is an eventual limit to its scalability [90]
Object database
management system
(ODBMS)
More ecient that RDBMS by storing data as objects rather than tables [87] More data can be captured for more complete database [87]
Changes to data­base structure may modify data and operations [74] Lack user- friendly interface requires programming language profi­ciency [74]
Object relational
database management
system (ORDBMS)
Able to tweak data­base structure to their needs [83]
Increased complex­ity and hence finan­cially taxing [74]
Good Documentation Practice and Pharmaceutical Data Integ rity
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Manufacture and Supply, Science and Reg ulation Towards High-Qua lity Medicinal Products
Table 5: Characteristics of non-relational database management systems
Support BASE transactions – Basically Available (reduce data unavailability by duplicating and partitioning of data), Soft State (allowing for inconsistencies), and Eventual Consistency (consistency among nodes is guaranteed only in some undefined states) [62]. — Would lead to a point in time where data stored would be inconsistent across data duplicates, possibly requiring an authorized person to deconflict any issues that may arise.
NoSQL
Short Description Non-tabulated DBMS [73] with reduced complexity [74]
Examples
Riak (Key-Value) [91, 92] Cassandra (Wide Column) [91, 92] MongoDB (Document Oriented) [91, 92] Neo4j (Graph
Oriented) [91, 92]
HBase (Key-Value, Wide Column) [78, 92]
How it assures
ALCOA-plus
Copies of data are kept on the server, which helps the data
to be available and consistent [75]
Advantages Variety of models that can be adopted to best suit compa-
ny’s needs [75, 91]
Complications Auditing logs are not provided [93]
More prone to unauthorized editing [80] No innate data ciphering available [94]
*See Table 6 for description on the dierent NoSQL models.
Table 6: Descriptions of dierent NoSQL Categories [75]
Category
Description
Key-value Optimized for fast retrieval
Wide Column also known
as Column families
Document-oriented
Eciently storing sparse, non-transactional, heter-
ogenous data to support partial record access
Extension of key-value to manage semi-structured,
arbitrarily nested hierarchical document data
*Hypothesized to be best suited for pharmaceutical
manufacturing industry record-keeping purposes
Graph oriented Eciently store and query relationship-rich data
Good Documentation Practice and Pharmaceutical Data Integ rity
Furthermore, by using block chain-utilizing smart contracts, DI can be enforced [103], using blockchain technology to ensure all components of the contract are met before transactions such as approvals occur [103, 104].
This can also be employed for auditing as well, where, if certain values deviate from the acceptable range, they would be flagged up for inspection [100]. Companies such as BlockVerify [103] and One Network Enterprises [96] have started to employ Blockchain to maintain DI in the pharmaceutical market. Blockchain has also been applied in promoting DI in the distribution of pharmaceutical products through modium.io AG [105], making use of an array of sensors to ensure erroneous data would not be entered into the sys­tem in the first place [103]. In the future, blockchain could even be used to supplement guidance documents [106, 107].
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However, handling large volumes of information and simultaneous transactions is slow with current blockchain technology [108], and with more data being generated in pharmaceutical manufacturing companies, this translates to lower eciency of maintaining DI for large data stores. Furthermore, the diculty in comprehending and using the code gives the developer the power to maintain DI [109], rendering both authorities and companies incapable of maintain­ing DBMS DI themselves. Additionally, having a private blockchain requires data encryption [109] to protect data from unauthorized access [107, 110].
In general, having a good DBMS promotes DI as it streamlines audits. Guidance in the form of questions is available to help com­panies find the best DBMS options available for them [75]. Further­more, it is common to use multiple databases for dierent functions