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232
Manufacture and Supply, Science and Reg ulation Towards High-Qua lity Medicinal Products
Pharmaceutical Data Integrity: issues,
challenges and proposed solutions for
manufacturers and inspectors
Adjunct Associate Professor Sia Chong Hock, BPharm, MSc, Vernon Tay, BSc (Pharm) (Hons); Vimal Sachdeva, MSc, Associate Professor Chan Lai Wah, BSc (Pharm) (Hons), PhD
Data Integrity, which is data deemed Attributable, Legible, Contem­poraneous, Original, Accurate, Complete, Consistent, Enduring, and Available (ALCOA-plus), has been the focus of the pharmaceutical industry in recent years. With the growing use of computerized sys­tems and rising prevalence of outsourcing manufacturing processes, ensuring data integrity is becoming more challenging in an increas­ingly complex pharmaceutical manufacturing industry. To address this issue, multiple legislation and guidance documents such as ‘Data Integrity and Compliance with CGMP Guidance for Industry’ from the United States Food and Drug Administration (FDA), ‘GxP’ Data Integrity Guidance and Definitions from the United Kingdom Medi­cines & Healthcare products Regulatory Agency (MHRA), and Guid­ance on Good Data and Record Management Practices from the World Health Organization”, have been published in recent years. However, with rising data integrity issues observed by FDA, WHO, MHRA and other pharmaceutical inspectors even after these guid­ance documents have been published, their overall eectiveness is yet to be determined.
Good Documentation Practice and Pharmaceutical Data Integ rity
This paper compares and evaluates the legislation and guidance currently in existence; and discusses some of the potential challenges pharmaceutical manufacturers face in maintaining data integrity with such legislation and guidance in place. It appears that these leg­islation and guidance are insucient in maintaining data integrity in the industry when used alone. Last, but not least, this paper also reviews other solutions, such as the need for a company culture of integrity, a good database management system, education and train­ing, robust quality agreements between contract givers and accep­tors, and performance of eective audits and inspections, to aid in maintaining data integrity in the manufacturing industry. These proposed solutions, if successfully implemented, can address the issues associated with data integrity, and raise the standard of phar­maceutical and biopharmaceutical manufacturing worldwide.
Keywords: ALCOA-plus, audit trail, blockchain technology, computerized system, data integrity, regulations
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Introduction
Data integrity (DI) in the pharmaceutical manufacturing industry is the state where data is Attributable, Legible, Contemporaneous, Original, Accurate, Complete, Consistent, Enduring, and Available (ALCOA+) [1–3], as outlined in Table 1. Data altered such that it no longer fulfils these criteria is considered as falsified, regardless of it being due to human error or generated deliberately [2, 4].
Current legislation, good manufacturing practice (GMP) standards and guidance on data management and governance published by organizations such as the United States Food and Drug Adminis­tration (FDA) [6–8] and World Health Organization (WHO) [1] aim
234
Manufacture and Supply, Science and Reg ulation Towards High-Qua lity Medicinal Products
Table 1: Outline of ALCOA+ [5]
A Attributable
Who performed the action or
acquired the data, and when?
L Legible
Can the data be easily read and
are they indelible?
C Contemporaneous (real time)
Is the data documented at the
time of the activity?
O Original
Is data recorded from an original
observation or a certified copy?
A Accurate
Is the information complete,
consistent, and correct?
ALCOA+: Attributable, Legible, Contemporaneous, Original, Accurate, Complete,
Consistent, Enduring, and Available.
+ Complete
Are all data, including changes,
included, e.g. testing, re-analysis, processing, re-processing?
+ Consistent
Is there consistent generation of
records and application of time stamps?
+ Enduring
Are data recorded in a manner
which will enable them to last for the intended duration?
+ Available
Are data available for review and
audit during their entire life cycle?
to guide the industry in ensuring DI is not compromised. These include the ‘Data Integrity and Compliance with cGMP Guidance for Industry’ from FDA [9], ‘GXP Data Integrity Guidance and Defi­nitions’ from the United Kingdom Medicines and Healthcare prod­ucts Regulatory Agency (MHRA) [10], and ‘Guidance on Good Data and Record Management Practices’ from WHO [1], which were pub­lished in recent years. Inspectors from various organizations inspect the pharmaceutical manufacturing companies to assure compli­ance to such legislation, standards and guidance, where appropriate [3, 11, 12]. If violations of regulatory significance are observed, warn­ing letters containing the key violations to be rectified would be
Good Documentation Practice and Pharmaceutical Data Integ rity
sent to the companies [13]. However, with the number of FDA warn­ing letters issued citing DI violations quintupling from 2014 to 2017 [14], and large pharmaceutical companies getting cited for falsifying data in quality control results and other manufacturing processes, the eectiveness of such legislation and guidance to maintain DI remains yet to be seen [15, 16].
With an increasing use of computerized systems in the pharmaceu­tical industry [17, 18], and current regulation of physical data being more well-defined than regulation of electronic data [19], it is uncer­tain if the legislation and guidance are still able to maintain DI as more electronic data are generated. Furthermore, the outsourcing of pharmaceutical manufacturing activities to improve productivity and business eciency continues unabatedly [20]. A lack of synergy and good data management between companies increases the di­culty in standardizing protocols and procedures to assure DI [21], regardless of the legislation and guidance in place [22]. Additionally, protocols which help maintain DI in parent companies may not be adopted by their subsidiary companies [23]. Failure to prevent DI violations could lead to substandard medicinal products being released into the market, thus causing harm and possibly death to patients [24, 25] and, in the case of vaccines and biosimilars, loss of public confidence.
235
Hence, this paper strives to assess the prevalence and trends of recent DI violations, identify reasons why companies commit DI violations, evaluate the eectiveness of current legislation, guidance and chal­lenges, and finally, explore solutions which can promote DI in the pharmaceutical and biopharmaceutical manufacturing industry. A systematic, scientific and comprehensive literature review, covering the websites of regulatory authorities, scientific journals, pharma­ceutical fora and newsletters, national and international legislation,
236
20 18 16 14 12 10
Manufacture and Supply, Science and Reg ulation Towards High-Qua lity Medicinal Products
GMP and other good practices and guidance documents relating to DI, was conducted. Challenges and issues relating to DI were iden­tified, and solutions to address them, were proposed for the benefit of the manufacturers, inspectors and the global pharmaceutical and biopharmaceutical community in general.
Current trends
As reported by the Unger Consulting Incorporation [14], the prev­alence of FDA warning letters that cited DI violations has been increasing exponentially, see Figure 1. This may be due to phar­maceutical inspectors proactively searching for DI violations [26], inspectors who are now better trained to detect DI issues, more companies taking risks in violating DI for various reasons, or igno­rance and carelessness of operators [27]. It is not easy to analyse the
8 6 4 2 0
2015 2016 2017 2018
Figure 1: Percentage of DI associated warning letters by country (2008 to 2018) [14, 29, 30]
DI: Data Integrity.
Good Documentation Practice and Pharmaceutical Data Integ rity
root causes of DI violations as the increasing prevalence of DI issues and eorts to manage them appear to be a recent development [28].
Also, from Tables 2(a) and 2(b), it is noted that most of the DI violations cited pertain to manual, automatic, mechanical and elec­tronic equipment, which includes ‘failure to calibrate and main­tain written records’ and ‘failure to exercise appropriate controls over computer or related systems to assure that only authorized personnel institute changes in production and control records, lab­oratory records or other records’ [31]. The next few most cited DI violations pertain to quality control of the pharmaceutical product. The leading countries being issued DI associated warning letters include India and China [14], see Table 3, where parent pharma­ceutical manufacturers in the US and Europe have been known to translocate their manufacturing plants to these countries to reduce production costs [20, 23]. It is also important to emphasize that DI violations are also routinely cited by the FDA during inspections of domestic manufacturers as well.
237
Reasons for Data Integrity violations (inadvertent and intentional)
Pharmaceutical companies are often under pressure to improve their key performance indicators (KPIs), especially during economic downturns. Hence, data are known to be falsified to decrease the rejection of manufactured batches, with some companies deleting non-compliant records [32–36], or even churning out records with­out legitimately performing relevant tests to expedite regulatory approval [28, 34]. Furthermore, the lack of support from senior management, due to insucient involvement and resources, can
Table 2(a): Drug GMP Inspections, citation frequency by regulations and year [14, 27, 30, 31]
Citation
Total Form 483s issued using FDA tools for Drug Inspections
§211.22(d) Procedures applicable to the quality unit shall be in
Short Description 2013 2014 2015 2016 2017 2018 2019
690 645 678 691 694 716 779
168 148 165 153 185 208 215
writing and shall be followed
§211.192 Investigations of discrepancies 239 209 250 227 278 183 167
§211.42(c) Facilities shall include defined areas of sucient size 94 125 235 227 148 134 156
§211.160(b) Lab controls should include scientifically sound
199 165 246 133 207 209 145
specifications
§211.166(a) Stability testing 104 82 126 124 72 111 135
§211.100(a) Production and process controls shall be supported
135 107 123 110 116 102 129
by written procedures
§211.67(b) Equipment cleaning and maintenance 83 80 91 102 91 112 124
§211.188 Master production and control records 114 74 110 100 208 93 123
§211.113(b) Control of microbiological contamination 119 109 157 118 92 71 121
§211.25(a) Personnel qualifications 132 115 119 99 113 47 113
§211.67(a) Equipment shall be cleaned/ sanitized or sterilized 71 94 113 94 54 81 99
§211.110(a) Sampling and testing of in-process materials and
79 74 85 65 68 86 94
final product
§211.165(a) Appropriate lab tests shall be used to determine
66 64 80 73 64 56 90
conformance to specifications
§211.68(a) Automatic, mechanical, and electronic equipment 69 64 72 80 67 60 67
§211.100(b) Contemporaneous documentation of activities 84 62 72 70 65 60 54
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Manufacture and Supply, Science and Reg ulation Towards High-Qua lity Medicinal Products
Good Documentation Practice and Pharmaceutical Data Integ rity
Table 2(b): Frequent Data Integrity violations and regulation citations in FDA warning letters [30]
Number Of
21 CFR
Reference
Times Cited Title of CFR section
211.194 10 Laboratory Records, Review of All Data
211.188
211.165 (a) and (b)
211.192
6
5
5
Batch Production and Control Records
Testing and Release for Distribution
Production Record Review, Deviations
and Investigations
211.68
2
Automatic, Mechanical and Electronic
Equipment
Table 3: Number of Data Integrity associated warning letters by country (2008 to 2018)
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 TOTAL
China
USA 1 2 1 1 1 0 7 15 8 36
India 1 1 2 6 7 10 9 12 6 54
Europe 1 1 2 6 3 1 14
Brazil 3 3
Japan 1 2 1 3 7
Thailand 1 1
Canada 1 1 2 1 5
Mexico 2 1 1 4
UAE 1 1
Jamaica 1 1
South Korea 2 4 6
Singapore 1 1
Australia 1 1
Taiwan 1 1
Dominican
Republic
TOTAL 4 5 5 4 6 6 10 15 41 56 42 194
UAE: United Arab Emirates.
1 1 3 1 2 2 14 19 15 58
1 1
239
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Manufacture and Supply, Science and Reg ulation Towards High-Qua lity Medicinal Products
aggravate the situation. Also, some employees may fear retrench­ment due to unachieved KPIs [37, 38]. Thus, they may release the product without following internal protocols requiring them to seek approvals from authorized personnel [33], or alter records if given access to the database [35, 39]. Occasionally, and in particular, for systems involving manual transfer of data to the company data­base using hybrid computerized systems, transcription errors can occur, leading to inaccurate data records [40].
An example of a hybrid approach is where laboratory analysts use computerized instrument systems that create original electronic records and then print a summary of the results. Where hybrid approaches are used, appropriate controls for electronic documents, such as templates, forms and master documents, that may be printed, should be available. However, during on-site inspections of the laboratory systems, it has been discovered that data were being falsified on an industrial scale, using a variety of means, such as copy and paste, manipulation of weights, and unauthorized manual integration of chromatograms. The root cause is often a chromato­graphic data system (CDS) whose audit trail had been deliberately turned o, and therefore, cannot track who had falsified what data, and when [41].
Assuring and promoting Data Integrity via legislation and guidance documents
Legislation
In this article, regulations from the FDA and the European Union (EU) EudraLex, are discussed and compared. As DI in pharmaceutical
Good Documentation Practice and Pharmaceutical Data Integ rity
manufacturing is strongly associated with Good Manufacturing Practice (GMP), it is important to understand the GMP regulatory framework and its impact on DI. The GMP legislative framework from FDA comprise the 21 CFR 210, 211, 212, 600, and 820, while those from EU comprise Commission Directive 2003/94/EC and its regulatory statute EudraLex Volume 4 [42]. 21 CFR 210 provides a very generic regulation on the safety, identity, strength, quality, and purity of pharmaceutical products [7]. EU Commission Directive 2003/94/EC gives a general over view of GMP for the pharmaceutical manufacturing companies [43]. 21 CFR 211 and EudraLex Volume 4 are similar, regulating the required documentation for personnel qualifications and training, equipment protocols, inspections and maintenance, labelling and distribution processes, and even proto­cols for recalls, and corrective and preventive actions (CAPA) [8, 43], with EudraLex Volume 4 dedicating Chapter 7 to contract require­ments for outsourced manufacturing activities [43], whereas such requirements are not explicitly stated in 21 CFR 211. 21 CFR 212 and 600 regulate specifically radiological [44] and biological pharmaceu­tical products [45] respectively. In general, they require more accu­rate and attributable information to be kept for a longer time to retrace and recall when issues pertaining to the manufacture of the product arise. 21 CFR 820 dictates requirements to ensure quality is maintained throughout the manufacturing process, specifying the documentations required to validate such processes [46]. Clearly, these legislations cover many aspects where proper documentation and DI should be enforced.
241
There are also legislation specifically promoting DI in pharmaceu­tical manufacturing. For example, 21 CFR 11 specifically targets requirements for electronic documentation, stating that these elec­tronic documentations are as significant as paper records, and in cer­tain cases can be used in lieu of them [6]. It regulates computerized