English for service and tourism industry - Английский язык в сфере обслуживания и туризма. Учебное пособие

Министерство образования и науки Российской Федерации

Федеральное государственное бюджетное образовательное учреждение высшего образования

"Оренбургский государственный университет"

И.Н. Раптанова, К.Г. Чапалда

ENGLISH FOR SERVICE AND

TOURISM INDUSTRY

Рекомендовано ученым советом федерального государственного бюджетного образовательного учреждения высшего образования «Оренбургский государственный университет» в качестве учебного пособия для студентов, обучающихся по программам высшего образования по направлениям подготовки 43.03.01 Сервис и 43.03.02 Туризм

Оренбург

2016

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УДК 811.111:796.5(075.8) ББК 81.432.1я73+75.81я73

Р 23

Рецензент – профессор, доктор педагогических наук Н.В. Янкина

Раптанова, И.Н.

Р23 English for service and tourism industry - Английский язык в сфере обслуживания и туризма: учебное пособие / И.Н. Раптанова, К.Г. Чапалда; Оренбургский гос. ун-т. - Оренбург: ОГУ, 2016. – 118 с.

ISBN 978-5-7410-1520-9

Учебное пособие состоит из 11 разделов, раздела для внеаудиторного чтения и одного приложения. В материал пособия входят упражнения, направленные на обучение профессиональноориентированному чтению, переводу и говорению на английском языке, а также расширению и активизации студентами обязательного лексического минимума по специальности.

Учебное пособие предназначено для студентов второго курса по направлению подготовки 43.03.01 Сервис, 43.03.02 Туризм.

УДК 811.111:796.5(075.8)

ББК 81.432.1я73+75.81я73

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Содержание

Приложение А Краткий грамматический справочник …………………… 100

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Введение

Учебное пособие предназначено для студентов, обучающихся по направлению подготовки 43.03.01 Сервис и 43.03.02 Туризм. Предлагаемое пособие построено с учетом стандартов ФГОС ВПО и отвечает требованиям ООП по дисциплине «Иностранный язык (английский)» для неязыковых вузов и предназначено для студентов второго курса (3, 4 семестры).

Целью учебного пособия является обучение профессионально-

ориентированному чтению, переводу и говорению на английском языке, а

также расширению и активизации студентами обязательного лексического минимума по специальности.

В пособии используются аутентичные материалы, вызывающие профессиональный интерес студентов к содержанию текстов и дающие возможность высказываться по проблемам их будущей профессии.

Данное учебное пособие состоит из 11 разделов, дополнительного раздела, содержащего тексты для внеаудиторного чтения, и краткого грамматического справочника. В основе каждого раздела – тематические тексты, снабженные словарем, лексическими и грамматическими упражнениями.

Основные методические принципы пособия вытекают из последовательной реализации коммуникативного подхода к обучению устной речи: от простого к сложному, моделирование типичных коммуникативных ситуаций, поэтапность формирования речевых умений,

комплексность материала и т.д.

Учебное пособие также может быть использовано для самостоятельных занятий перед поездкой за рубеж для работы в сфере обслуживания: туризме,

ресторанном, гостиничном деле и т.д.

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1History of tourism

1.1Memorize the words and word-groups, which you'll come across reading the text. Consult the pronunciation with the dictionary.

1.2 Read the words and remember their pronunciation.

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1.3 Read the text and try to understand it to be able to do the assignments that follow.

Around the world in 222 days

The history of modern tourism began on 5 July 1841, when a train carrying 500 factory workers travelled from Leicester to Loughborough, twelve miles away, to attend a meeting about the dangers of alcohol.

This modest excursion was organized by Thomas Cook, a young man with neither money nor formal education. His motive was not profit, but social reform. Cook believed that the social problems of Britain were caused by widespread alcoholism. Travel, he believed, would broaden the mind and distract people from drinking.

The success of Cook’s first excursion led to others, and the success of the business was phenomenal. In 1851, Cook launched his own monthly newsletter,

Cook’s Exhibition Herald and Excursion Advertiser the world’s first travel magazine; by 1872, the newsletter was selling 100,000 copies a month and its founder was treated as a hero of the modern industrial age.

When Thomas Cook reached the age of sixty-three, there was still one challenge ahead of him: to travel round the globe. The idea of travelling ‘to Egypt via China’ seemed impossible to most Victorians. Cook knew otherwise. In 1869 two things happened that would make an overland journey possible: the opening of

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the Suez Canal and the completion of a railroad network that linked the continent of America from coast to coast.

He sat off from Liverpool on the steamship Oceanic, bound for New York. Throughout his travels, his traditional views affected most of what he saw, including the American railroad system. Although impressed by its open carriages, sleeping cars, on-board toilets and efficient baggage handling, he was shocked that men and women were not required to sleep in separate carriages.

Japan delighted him. It was a land of ‘great beauty and rich fertility’, where the hotels served ‘the best roast beef we have tasted since we left England’. Cook and his party toured the city of Yokohama in a caravan of rickshaws. ‘We created quite a sensation,’ he wrote.

Cook’s love of Japan was equaled only by his hatred of China. Shanghai, the next port of call, offered ‘narrow and filthy streets’ which were full of ‘pestering and festering beggars’. After twenty-four hours there, Cook had seen enough.

He travelled to Singapore and as he set off across the Bay of Bengal. Cook was full of confidence, feeling that he understood ‘this business of pleasure’. But nothing he had seen in Shanghai could have prepared him for the culture shock of India.

‘At the holy city of Benares we were conducted through centres of filth and obscenity,’ he wrote. From the deck of a boat on the Ganges he saw the people washing dead bodies, before burning them on funeral piles beside the river. He found these scenes ‘revolting in the extreme.’

By the time Cook left Bombay for Egypt, he was showing signs of tiredness. On 15 February 1873, while crossing the Red Sea, he wrote to The Times that he would not travel round the world again. ‘After thirty-two years of travelling, with the view of making travelling easy, cheap, and safe for others, I ought to rest.’ In

Cairo, he fell seriously ill for the first time.

Cook arrived home in England after 222 days abroad. Although he never attempted another world tour, he continued to escort parties of tourists to

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continental Europe throughout the 1870s, and did not cease his seasonal visits to Egypt until the late 1880s. He died in July 1892 at the age of eighty-three.

1.4Say whether the following statements are true or false:

1.Cook organized his first tour in order to make some money.

2.He launched the world’s first travel magazine in 1872.

3.The Suez Canal was opened in 1869.

4. He thought some aspects of the American railroad system were excellent.

5.He preferred China to Japan.

6.He was shocked by what he saw in India.

7.He fell ill towards the end of his round-the-world tour.

8.He handed the business over to his son when he was sixty-five.

1.5Translate sentences into English, using Perfect Tenses:

1.Я никогда не был в Китае.

2.Он только что совершил кругосветное путешествие.

3.Ваш самолет уже приземлился?

4.Она еще не забронировала билеты.

5.Вы были когда-нибудь в этой стране раньше?

6.Вы заказали билеты по Интернету?

1.6 Comment on the definitions of the “tourism” given below:

а) Tourism is the temporary short-term movement of people to destinations outside the places where they normally live and work, and their activities during the stay at these destinations. (Tourism Society, UK, 1991)

b) This is the stuff that changed the word. Along with a handful of other things - television and the computer - the ability to travel the world freely sets

those who live in the late 20th century (and early 21st century) apart from those who

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lived before it. (Michael Elliot, “The Pleasure Principle”, The Economist, London,

1991).

c) Tourism is the business of providing and arranging holidays and services for people who are visiting a place.

1.7 Discuss with your classmates the following topic: “Tourism is one of the leading industries in the world”.

2 Tourism industry. Jobs in tourism industry

2.1 Read the words and remember their pronunciation.

Tourism business as the world’s largest industry and employer

Tourism may be defined as the science, art and business of attracting and transporting people, accommodating them, and catering to their needs and wants. Wealthy people have always traveled to distant parts of the world, to see great buildings, works of art, learn new languages, experience new cultures and to taste

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different cuisines. Long ago, at the time of the Roman Empire were popular coastal resorts for the rich. Leisure travel was associated with the Industrial Revolution in the United Kingdom – the first European country to promote leisure time to the increasing industrial population. Initially, this applied to the owners of the machinery of production, the economic oligarchy, the factory owners and the traders. These comprised the new middle class. Cox & Kings was the first official travel company to be formed in 1758. The British origin of this industry is reflected in many place names. In Nice, France, one of the first and bestestablished holiday resorts on the French Riviera, the long esplanade along the seafront is known to this day as the Promenade des Anglais; in many other historic resorts in continental Europe, old, well-established palace hotels have names like the Hotel Bristol, the Hotel Carlton or the Hotel Majestic – reflecting the dominance of English customers.

2.3 Match the words on the left with the definitions on the right.