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14

feasible – able to be carried out or done; possible, reasonable

to be well aware of smith – to have knowledge or understanding

to double – to become twice as much or as many, or to make something twice as much or many retailer – someone who sells things to customers for their own use; shopkeeper

to argue for (against, in favour of) smth – to give the reasons for your opinion, idea, etc. demand (for smth) – the total amount of a type of goods or services that people or companies buy in a particular period of time

Mind the prepositions

 

sales in the market

demand for smth (products)

the report (to report) on smith

at an annual rate of 17%

to be on the flight

to invest in

to sell throughout Europe

to compete with/against, for

Can-Am Sports produces and markets a high quality range of baseball and American football equipment. Its European distributor is Touchline Trading UK. Sales have risen dramatically in the UK in the last four years, but Touchline is doing very little in the rest of Europe. Thomas Willhite, Can-Am’s International Vice President, is concerned.

Θ Thomas Willhite flies to London for the meeting with Touchline Trading.

Exercise 1. Complete the gaps in the conversation using one of the words below.

appreciate

bad

could

good

here

how

know

trouble

on

pleased

pleasure

show

what

worry

 

 

 

 

 

 

 

 

 

 

Secretary: Mr. Willhite is here, Mr. Nash.

 

 

 

 

Nash: Good, ...........(a) him in, please Ruth. Hello Thomas. (Shake hands) It’s

........... (b)

to see you again.

 

 

 

 

 

 

Willhite: It’ s a real ...........

(c) to be here, Colin. I’m sorry, I’m late.

 

Nash: Don’t

............

(d). We got your call. How was your flight?

 

 

Willhite: The flight was fine, but the airline lost my luggage!

 

 

Nash: Oh, that’s too ............

(e)!

 

 

 

 

 

 

 

 

 

 

 

 

 

15

Willhite: In fact, ........... (f) I use your phone? I’d like to check if they’ve found it yet.

Nash: My secretary can do that for you, Thomas ...........

(g) flight were you on?

Willhite: It was the Air Canada flight from Toronto that got in at 9.15.

Nash: (On phone) Ruth, would you phone Air Canada and find out if they’ve found Mr.

Willhite’s luggage. (Pause) Yes, they’ve lost it. He was

............ (h) the flight from Toronto

that arrived at 9.15 this morning. Thank you, Ruth. (Pause) She’s phoning them now.

Willhite: I ............

(i) that, Colin.

 

 

Nash: It’s no ...........

(j), Thomas. Now, do you ............

(k)Nancy Lamont, our new Sales

Director?

 

 

 

Willhite: I don’t believe I do ...........

(l) to meet you.

 

Lamont: (Shaking hands) ...........

(m) do you do, Mr. Willhite?

Nash: Now then, let’s get down to business.

 

Θ Now listen to the recorded conversation and then work through the exercises which follow it.

Exercise 2. Find phrases in the conversation which mean:

Was your plane journey all right?

How was your flight?

a) That’s very good of you.

________________________________________

b) Ask him to come in.

_______________________________________

c) I’m very pleased to be here.

_______________________________________

d) It’s a pleasure.

_______________________________________

e) Shall we start work now?

_______________________________________

ΘThe meeting begins. Sales Director, Nancy Lamont, reports on the sales of Can-Am products in Europe.

ΘListen to the recording and complete the charts and tables.

16

1. Sales of Can-Am products in Europe

 

$ (000$)

1200

 

 

 

 

 

1000

 

 

 

 

 

800

 

 

 

 

 

600

 

 

 

 

 

400

 

 

 

 

 

200

 

 

 

 

 

 

 

 

 

 

 

1

2

3

4

 

 

 

year

 

 

“The first chart shows total sales revenue since year one. As you can see, sales have

risen dramatically in the first four years of trading from:

.................... to ................... .

2. Breakdown of Can-Am sales by product range

 

 

Product range

Year 3

Year 4

% increase

 

Baseball

263 174

365 369

39%

 

A/Football

437 890

 

52%

 

Total Sales

701 064

 

 

 

“Table two gives sales by product range for the last two years. Notice that total sales

have increased from ................

to .................

”“That’s an increase of ........................

%”

3.

Sales forecasts of Can-Am products in Europe

 

$

Million

 

 

 

2.0

1.8

1.6

1.4

1.2

1.0

year

5

6

7

“If you look at chart three, you will note that we forecast that sales will rise by 25% over the next two years. We expect them to reach ................ “

17

Exercise 3. Complete these notes made by Thomas Willhite while Mrs. Lamont gave her report. Use the words given below.

risen

increase

breakdown

report

reach

forecast

growing

 

 

 

 

The sales chart for Can-Am products in Europe shows that sales have

risen significantly.

Their sales people ............

(a) that the market in Europe is ...........

(b) at an annual rate of 17%.

There has been an ...........

(c) in sales in both their product ranges.

 

 

This is shown in a ..........

(d) in Table 2.

 

 

 

 

 

They expect sales to ...........

(e) nearly $2 million by the end of year 7.

 

 

They ...........

(f) sales will rise by 25% over the next two years.

 

 

Exercise 4. Notice these uses of the present tense:

a) Verbs which say what something does, what its function is:

This chart shows

the overall picture.

 

gives

 

 

indicates

 

b)

Verbs of communication

Our sales people say

that the market is growing by 17% per year.

 

tell us

 

report

We

understand that the market is growing by 17% per year.

 

gather

 

 

hear

 

c)

Verbs of opinion

 

We

hope that sales will reach $2 million by the end of year 7.

 

feel

 

 

think

 

 

know

 

But notice:

We expect sales to reach nearly $1 million by the end of year 7.

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