Vegetarian Meal Serving

1.

CA. - What can I do for you, sir?

P. - When are you going to serve lunch?

CA. - In 15 minutes.

P. - I’m a vegetarian.

CA. - Did you order your meal?

P. - Yes, I did.

CA. - Let me see your air-ticket.

P. - Here you are.

CA. - Excuse me a moment.

Please don’t worry. We’ve got your meal.

2.

CA. - What would you like, madam?

P. - When are you going to serve breakfast/lunch/dinner?

CA. - In 30 minutes.

P. - Do you have a vegetarian meal.

CA. - Yes, I think so.

Did you order?

P. - Yes, I did.

CA. - May I see your flight ticket?

P. - Certainly. Here it is.

CA. - Excuse me a moment, please.

CA. - I’m sorry, but we haven’t got your meal. Did you confirm your

vegetarian meal?

P. - No, I didn’t.

CA. - That’s why we haven’t got your meal. You see, special meals, such as

Muslim, vegetarian or Kosher, must be confirmed. Are you a full vegetarian?

P. - No.

CA. - We can offer you a vegetable salad, rice, one apple or one orange, tea

or coffee with a roll.

P. - Fine. Thank you very much.

CA. - You’re welcome. May I remind you of confirming your vegetarian meal

next time you travel.

Babies Meal Serving

1.

CA. - What would you like, madam?

P. - You see, my baby is sleeping now, but in 10 minutes there will be

my baby’s feeding hour. I’ll have to suckle my baby. Could you

find a more comfortable seat?

CA. - Certainly. ( No problem).

Excuse me a moment.

You may take seat 15 D.

Can I help you?

P. - Yes, please. I’ll let you know.

2.

CA. - I’m at your service.

P. - In 20 minutes there will be my baby’s feeding hour.

CA. - I see. Are you a nursing mother?

P. - No, but I ordered some meal.

CA. - Would you mind showing me your flight ticket?

P. - Here you are.

CA. - Excuse me a moment.

CA. - Please don’t worry. Your surname is included in the PIL

(Passenger Information List). We’ve got your baby’s meal.

Would you like to have it just now or later?

P. - Please in 20 minutes.

3.

CA. - What can I do for you, madam?

P. - I will need my baby’s meal in 30 min.

CA. - I see. Will you please show me your air ticket?

P. - Of course.

CA. - Did you order your baby’s meal?

P. - Yes, I did.

CA. - Did you confirm it 36 hours prior to the departure date?

P. - No, I didn’t.

CA. - Excuse me a moment.

CA. - I‘m sorry, but we haven’t got your baby’s meal.

P. - It’s a pity. It’s my fault. Can you offer anything to feed my baby?

CA. - Yes, of course. Please don’t worry.

We have got milk, fruit juice, rolls, fresh fruit, yoghurt

and fruit puree as well.

P. - Is the milk fat or low fat?

CA. - It’s fat.

P. - Please a cup of milk mixed with hot water and a roll.

CA. - You’re welcome.

Language practice

1. What will you say in the following situations:

1. I’m thirsty.

2. I’m hungry.

3. I’d like something strong, but I’m in economy class. Do I have to pay?

4. I’m a full vegetarian, but I didn’t order my special meal.

5. I’ve broken my plastic cutlery.

6. My meal is stone cold. I simply can’t eat it.

7. There is some awful smell coming from the galley. Something must be

burning, I’m sure.

8. Oh, God. I’ve spilled my drink.