II a few common expressions are enough for most telephone conversations. Practise these telephone expressions by completing the following dialogue using the words listed below

Switchboard : Continental Equipment. Can I help you?

You: Could I ________ __________Mr. Wilson, please?

Switchboard : Putting you__________

Secretary : Hello, Mr. Wilson s secretary.__________ I help you?

You: ________ can you hear me? It’ s a ________line. Could you ________ up, please?

Secretary: IS THAT BETTER? Who’ s __________, please?

You : (your name) from (your company)

Secretary: Oh, hello. How nice to hear from you again. We haven' t seen you for ages. How are you?

You: Fine, thanks. Could you ________me ________to Mr. Wilson, please?

Secretary: ________the line a moment. I' LL see if he’ s in. I’ m so sorry, I’ m afraid

he isn’ t in the ________at the________. Could you give me your________,

and I ‘ LL ask him to ________you________?

You: I’m________495 3840. That’ s London.

Secretary: Would you like to leave any _______for him?

You: No, thanks. Just tell him I________.

Secretary: Certainly. Nice to hear from you again.

You: I’ LL expect him to________ me this afternoon, then. Thanks.

Secretary: You’re welcome

number speak bad

office hold secretary

rang message can

speak to ring through

call back speaking put through

hello moment through

good bye on

Note: If you do not hear or understand the other person, say: I' m sorry? or I’ m sorry, I don’ t understand, could you repeat that, please? It is not polite to say: Please repeat?

III Now make the telephone call yourself, using the words above. Try not to use the notes unit 3. Attending and Giving Interviews

Remember the words and phtases:

A full-time job - полный рабочий день

A part –time job - неполный рабочий день

Well-paid job - хорошо оплачиваемая работа

Temporary job - временная работа

Job in one’s field - работа по специальности

To work overtime - работать сверхурчно

Length of service - стаж работы

Cash award=bonus - денежная премия

Lay off - сокращение, увольнение

Benefits - льготы

Probationary period - испытательный срок

To apply for position - подать заявление о приеме на работу

To ask for raise - просить повышения зарплаты

Job vacancy - вакантная должность

High level job - высокая должность

Top position - ведущая должность

Job title - наименование должности

To be promoted to the position of… - быть переведенным с повышением на должность

To make a good impression on - производить хорошее впечатление

^{Read the dialogue to study the structure of the interview:}

^{The prospective employee}

M oira Kelly has just graduated from university and wants to train for a career in accountancy. She has applied to Granville, Thompson and Styles* and has been invited to an

interview for one of two graduate trainee posts. Competition is tough, and Moira is one

of only six candidates to reach this stage. There are three people on the interview panel: Jim Granville, Andrea Bradshaw and Jane Cove.

Jane: Hello Moira. Thank you for taking the time to come and see us again. Before we go any further, I'd like to introduce everyone here. Jim is the firm's senior partner, Andrea has just qualified and I'm responsible for Human Resources. I'll hand over to Jim first.

Jim: I'd like to repeat the welcome. We will use this opportunity to ask you more about the information you've provided on your CV and to answer any questions that you may have for us. My first question is to ask what you know about our firm.

Moira: I saw your brochure in the university careers centre and was impressed by what I read. 1 know you have some high-profile clients such as Elecom pic* and Stylehouse* and that your graduate scheme has been running fjor nearly twenty years. I did talk to a couple of the big firms in February but your scheme struck me as the most suitable.

Andrea: Can you tell us what you find particularly attractive?

Moira: I like the idea of working for a smaller partnership as I feel it would give me a wider range of experience. I would like to specialise later, perhaps in the area of taxation

Jane: Where do you see yourself in five years' time?

Moira: I would like to see myself progressing up the career ladder, perhaps as a junior partner.

Jim: What particular skills have you acquired that you'll bring to our firm?

Moira: I'm good at detail and have developed a flair for tracking down inconsistencies. 1 also have good listening skills which 1 consider to be important in accountancy

The questions continue for another thirty minutes.

Jane: Do you have any questions for us, Moira?

Moira: Yes, I would like to know when you expect to be making

your decision.

Jane: We're seeing all the candidates today and will be in a

position to make a decision tomorrow. You'll hear from

me by Friday whether you have been successful or not.

Moira: That's great. I will be back at my parents' address from

Sunday if you need to contact me there.

Jane: Thank you for attending.

Лексика

apply (for a job) подавать заяв­ление о приеме на работу

accountancy бухгалтерский учет

attend (an interview) посещать (собеседование/интервью)

be in a position to do sth. быть в состоянии,

иметь возмож­ность сделать что-л.

be invited to быть приглашен­ным куда-либо

be responsible for sth. быть ответственным за что-либо

before we go any further прежде чем мы приступим к собе­седованию

by Friday к пятнице

candidate, applicant претендент, кандидат

career ladder карьерная лестница, служебная лест­ница

CV (Curriculum Vitae) резюме

competition конкуренция

develop a flair (for sth.) развить способности к чему-л.

graduate (s.) окончивший учебное заведение; выпуск­ник (высшего учебного заведения, университета)

graduate (v.) окончить высшее учебное заведение

graduate trainee posts вакансии для практикантов (выпуск­ников)

high-profile client влиятельный (крупный) клиент

hand over (to) передать слово кому-л.

Human Resources отдел кадров

impress производить впечатле­ние, поражать

inconsistency непоследователь­ность, противоречие

interview (for a job) проходить/ проводить собеседование (в связи с имеющейся вакансией)

interview panel комиссия

junior partner младший партнер

post, job должность, пост, работа

progress up the career ladder продвигаться по служебной лестнице

prospective employee потенциаль­ный (будущий) сотрудник

provide предоставлять

qualify получить диплом

range of experience опыт

reach a stage дойти до опреде­ленного этапа

scheme программа

senior partner старший партнер

skills and experience навыки и опыт

strike sb. as производить впечатление

suitable подходящий

taxation налогообложение tough (о конкуренции) жесткая

track down обнаруживать, находить, выявлять

train for a career обучаться, готовить себя к карьере

II. How do you see your future profession? Please answer the following questions:

1. What kind of work are you interested in:

1. well paid

2. interesting

3. large and famous company

4. quiet

5. in an industry which has a future

6. prestigious

7. not to sit all the time in office

8. to travel a lot