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7. Перечитайте текст, сосредоточив внимание на его важнейших деталях, и выполните нижеследующие задания.

7.1. Выберите правильные варианты ответов на поставленные вопросы (на каждый вопрос – только один правильный ответ).

1. Where does the receptionist work?

a) at a hotel's information desk

b) in the front office of hotel

c) in a registry office

2. What is the concierge in charge of in some hotels?

a) of the room keys

b) of babysitting

c) of buying theatre tickets

3. What is the hotel manager for the hotel staff?

a) the host who must offer hospitality to his guests

b) the person who must establish the policy of the hotel and its operations

c) the person who manages the kitchen of a restaurant

4. What is the chef’s special?

a) it is a special dish

b) it is a special dish prepared for each guest

c) it is a dish prepared for a special guest

7.2. Заполните таблицу, перечислив основные обязанности для каждой должности.

JOB

RESPONSIBILITIES

1

The receptionist

2

The concierge

3

The hotel manager

4

The assistant manager

5

The resident manager

6

The night manager

7

The head chef

8

The soup chef

9

The sauce chef

10

The pastry chef

11

The vegetable chef

12

The restaurant manager

7.3. Определите, истинно или ложно каждое из нижеперечисленных утверждений (относительно текста). Пометьте каждое предложение как “T (true)” или “F (false)”. Откорректируйте ложные утверждения.

1. The receptionist is in charge of the check-in.

2. In larger hotels the receptionist asks the guest to fill in a registration card and to sign it.

3. The concierge doesn’t need to speak foreign languages.

4. Actually the concierge in a hotel can act as a travel agent.

5. The hotel manager and the owner of the hotel are always two different persons.

6. The assistant manager helps the manager and manages the hotel when the manager is not present.

7. The guests never see the restaurant manager in the dining-hall.

7.4. Дайте развернутые ответы на поставленные вопросы, опираясь на содержание текста.

1. Who does the reputation of the hotel depend on?

2. Hotel jobs are also called hospitality jobs. Why? Will you interpret the word «hospitality»?

3. What hotel job would you like to take up? Why?

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