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5. Complete the conversation using the following words.

aisle passport laptop allowed boarding pass check in exit

gate pack left available busy

Check-in clerk: Passenger:

Check-in clerk:

Passenger:

Check-in clerk:

Passenger:

Check-in clerk:

Passenger: Check-in clerk: Passenger: Check-in clerk:

Passenger: Check-in clerk:

Good morning.

Hello. Is this where I __________ for flight BA 264?

Yes. Can I see your _________ , please? Thank you. Did you

____________ your bags yourself, sir?

Yes. Excuse me, but apart from my ___________ I only have this small bag. Is it okay if I take it on as hand luggage?

Well, officially, you’re only ___________ one piece of hand luggage, but it’s not a large bag, is it? So, that’s all right, I suppose.

Thanks very much. Could I have an ___________ seat, please, near the front? Or a window seat?

I’m sorry, the flight’s quite ___________. There are now window or aisle seats _____________.

Oh… could you show me where the _____________seats are?

Yes, sir. Here, here and here.

Right, I’ll take the one up front near the _________ on the left.

Okay. Here’s your ___________. The flight will be boarding at number 23 in 20 minutes. Have a good flight.

Thanks. Goodbye.

Goodbye.

6. Imagine you are flying from Europe to the usa. Number the following events in a logical order.

a

b

c

d

e

f

g

h

i

j

k

Check in at least 45 minutes before your flight.

Book your flight over the Internet or by phoning the airline.

Go through the metal detector and wait for your flight to be announced.

Fasten your seat belt and take off.

Show your boarding pass at the boarding gate and get on the plane.

Check the details of your reservation and seat assignment.

Dominate the armrests!

Go through customs.

Take a taxi to your hotel.

Land at the airport and take off the plane.

Go through passport control and pick up luggage in baggage reclaim.

7. Complete the letter about an unpleasant flight using the words from vocabulary.

Dear Tom,

I’ve just arrived 1____ Rome but I’m still recovering from a really terrible flight. We 2________ two hours late because of bad weather, and then over the channel we hit more bad weather. The 3________ announced that we had to 4_______ our seat belts, who was a bit worrying, and for half an hour we 5________ through a terrible storm. It was still raining and very windy when we 6_________ Rome and was really glad to 7________ the plane and get into the airport building.

Fortunately things have improved since then but I really hope the return 8________ is a lot better.