- •Strategy and tactics of communicative behavior of the participants of communication in a conflict situation.
- •2004, 2006 Korolova.].
- •212] From the standpoint of ways of processing complex information in memory, cognitive
- •Identified with the notion of conflict and the behavior of communicators - strategic
Identified with the notion of conflict and the behavior of communicators - strategic
but confrontational. (This should give you some warning that the contradictory
rechka - is not always conflict. According to the S. Povarnina, controversies
ka, from a logical point of view, consists of evidence [Povarnyn 1990], but not all-
cue proof is given in the form of confrontational).
Based on these arguments, one could argue that con-
frontatsiyna strategy chosen communicants mostly in navmys-
but create conflict and destructive situations where a partner /
partners are conscious of the conflict and observed adverse
scenario communicative situation.
Neutral strategy speech behavior characterized
presence in one of the participants to communicate (or each) facili-
vky to disregard partner communication, the desire to avoid union-
tion with a man who set up the potential to cause communication
uncomfortable talking to.
Researchers [Dudchenko 2001, 46] consider this strategy of
behavior as a strategy to avoid - refuse to take part in the conflict.
Avoiding the situation is the lack of desire or communicative
actively interact with your partner about disagreements emerged, or-
put efforts for their own communicative purposes and interests
in favor of the goals and interests of the partner.
Cooperative strategy speech behavior differs
installation of communication on partner communication. One (or both)
participant wishing to communicate direct conflict situation in
favorable direction, using a variety of regulatory tools. Kooperaty-
VNA strategy provides for maximum realization of its interests in
case created a conflict, but cooperative, peaceful manner. This
course terminology referred to as a constructive and realize-
yetsya through negotiations, and directing the conflict in a rational form-
Math [Dudchenko 2001, 52].
So, on the basis of attitudes in a conflict situation, you
dilyayutsya three strategic lines of communication behavior of union-
tion: 1) confrontational, 2) neutral, and 3) cooperative.
However, when choosing the cooperative strategy of communicative behavior
participants to communicate conflict begins to perform positive functions
can be reduced to stimulate change, discharge voltage, convergence-
New partners and stronger prevention of conflicts. Cooperative
strategy of communicative behavior of communicating change view
the conflict as a pathology or an anomaly, promoting an understanding that
conflict is not always and not necessarily leads to destruction.
This article reveals the reseachers' views on ontology of different conflicts:
social, cultural and, of course, communicative; three strategic aspects of
interlocutors' communicative behaviour in conflict situations: 1) confrontational;
2) neutral; 3) cooperative. A new strategy is presented as the key to release the
tension for better mutual understanding as well to prevent deeper conflicts.
Key words: confrontational (neutral, cooperative) strategy, tactic, conflict
situation, communicative behaviour, interlocutors (speakers).