Strategy and tactics of communicative behavior of the participants of communication in a conflict situation.

Korolova Alla Valeryavna

Doctor of philological sciences, professor

National Pedagogical University named by N.P. Dragomanov

This article analyzes the views of researchers in different ontology-conference cubits: social, cultural and, of course, communication, stand three strategic lines of communication behavior of communication conflict situations: 1) confrontational, 2) neutral, and 3) cooperative,in particular offer a choice of one strategy that helps to defuse tension convergence partners, and to prevent bigger conflicts.

Keywords: confrontational (neutral, cooperative) strategy tactics, conflict situation communicative (speech) behavior, participants communication (communicative).

The present stage of its development of communicative linguistics extends object of their research by examining the characteristics of speech behavior communicants. [Vereshchagin, Kostomarov 1999] in different situations communication: both favorable [Alekseeva 1995], and in abnormal [Artyunova 1990, 3-8], including the conflict [Borodkin 1989, Hulakova

2004, 2006 Korolova.].

The latter thesis is associated primarily with problems such as social conflict, cultural conflict, international conflict and, of course, communicative conflict, which are somehow related to speech and communicative behavior of the conflict.

For reasons of social conflict, there should be contact initial understanding of the specifics of a society that was based on the assumption of absolutely specific to each society states

harmony, balance, functional unity. This position is contributed by formation "theory of functionalism," or "equilibrium" model system for society.The main provisions of this trend based on functional scattering potential gave rise of unity, ie harmonious compliance and internal consistency of various segments of the social system. This social conflict

seen as a particular pathology of the existence of social systems. So,this any conflict for a long time, and today is regarded as destructive and destructive. However, sociologists, functionalist, providing support order , "balance", "cooperation"

could not explain why the so-called "bias" in social life (Enmity, strife, armed conflicts etc.),are quite frequent and the repeated. Such a high frequency of conflict does not allow for consider them as exceptions to the rules or "abnormality" and urged to review the explanatory theory.

First come under criticism the idea of ​​"functional cohesion" - has been advanced by the assumption not uniformity and unity and conflict of values ​​and clash of languages ​​and

cultures are typical of any modern society.Our article seem more promising S.Povarnin’s ideas

[Povarnyn 1990], who described the conflict between ethnic groups between different generations and cultures, between men and women and more. The main difference between his sociology of conflict - a belief that with conflict promotes social integration and provides category for hostility. In his view, the conflict is not always and not necessarily lead to

destruction, but rather, it performs the key functions of preserving social relations and social systems.

One of the positive functions of conflict is tension between opponents, the free exit of feelings of hostility and under support for relationships. Conflicts may be affected and that the social whole, in under which developing countries: in particular, can promote integration, positive change and innovation, to perform signal function, attracting,thawing attention to the need for change. But the most important positive function.

This conflict has its own ability to moderate conflict situation but to prevent it, or generally avoided.

This positive feature provides conflict process communication that can be effective if a clear planning communicants, that an adequate choice of strategies and tactics to communicate

[Arutyunova 1983, 37 - 56, Borisov 1996, 21-48]. Now we consider the detailed

essence of strategies and tactics of communicative behavior of participants in communication,in general and in conflict situations in particular.

Traditionally, the strategy review [Germanova 1993, 27-39] as art leadership that is based on correct predictions goal communication, and tactics - as techniques or methods to achieve this goal [Vereschahyn, Kostomarov 1999].

In semantic terms in the strategy to understand [Yssers 2002] idea planning activities related to social confrontation, conflict. In the explanatory dictionary by Dal find this explanation tokens

Strategy - "comes from the Greek. and means the science of war, the doctrine of the most

best location of all military forces and equipment. Stratagem, military trick, deception. Stratyh

and Stratilat, warrior, soldier, leader, voyevoda "[Dahl 1989, V.4, 166]. Psychological

interpretation [Grishina 2002] that concept retains the idea of ​​the situation and forecast the

behavior of communicants.

In the intercultural dimension [Tarasova 1992, 108-110] assumes strategy planning process

speech interaction depending on the specificterms of communication and personalities of

communicants, and implementation plan conversation. T. Kasenkova thought that

communicative should be aware of the future situation of communication , have information about the recipient, as well as elemental analysis experience speech acts [Kasenkova 2000, 47]. In other words, the forecast future, verbal communication is based on the epistemological basis of speech act, communicative interaction (including motives and purpose of the speaker and listener, their verbal and nonverbal actions) and all situation as a whole [Yssers 2002, 95].

Thus, speech strategy in functional terms is establishes a scheme of action within the communicative process that determines the choice of languages them ways and means of expression content, directly related to achievement of the goal.

Cognitive Linguistics also offers his vision of the strategy, such as comprehensive plan for speech therapy aimed at changing the model global partner for the transformation of his conceptual consciousness.

Cognitive aspect is analyzed in detail van Dake [T. Van Dake 1988, 153 -