1. What is banking, finance and money

The banking sector in every country is made up of a variety of institutions supervisor by the country’s central bank. This bank looks after the government’s finance and monetary policy and acts as banker to other banks. However , for the general public and many businesses, banking services are provided by commercial banks, which have branches throughout the country. These banks offer a wide range of services which include accepting deposits, making loans and managing customers’ accounts. Merchant banks do not deal with the public but specialize in services for companies or corporate customers.

Finance is-

• money provided or lent for a particular purpose.

• the management of money by countries, organizations or people.

• the study of money management.

High finance involves large amounts of money used by governments and large companies. A person's or organization's finances are the money they have and how it is managed, etc. The related adjective is financial.

Money is anything that is generally accepted by people in exchange for the things they sell or the work to do. It’s no business without money.

2. Why money makes the world go around?

Money in general has three main uses. The first and most important is a medium of exchange – that is, something people will accept for their goods or services. The second use of money is that it serves as a unit of account. People state the price of goods and services in terms of money. The third use of money is as a store of value. People can save money and then use it to make purchases in the future. Other stores of value include gold, jewels, paintings, real estate etc. So, money rule the world, because they are the mean of obtainment anyone aim.

3. Banking services

• online banking: keep up with your account, transfer funds, pay bills, go paperless, sign up for alerts and others;

• anytime banking: mobile, internet and text banking.

• Accounts

• Mortages

• Loan

• credit or debit card

• chequebook

• traveler’s cheque

• cash money

• transactions

4. Explain what type of bank account you prefer

Билет 3 (как 2)

Билет 4

1. Why money makes the world go around?

Money in general has three main uses. The first and most important is a medium of exchange – that is, something people will accept for their goods or services. The second use of money is that it serves as a unit of account. People state the price of goods and services in terms of money. The third use of money is as a store of value. People can save money and then use it to make purchases in the future. Other stores of value include gold, jewels, paintings, real estate etc. So, money rule the world, because they are the mean of obtainment anyone aim.

2. Banking services

• online banking: keep up with your account, transfer funds, pay bills, go paperless, sign up for alerts and others;

• anytime banking: mobile, internet and text banking.

• Accounts

• Mortages

• Loan

• credit or debit card

• chequebook

• traveler’s cheque

• cash money

• transactions

3. gualities of money

To be convenient, however, should have several qualities. It should come in pieces of standard value so that it does not have to be weighed or measured every time it is used. It should be easy to carry so that people can carry enough money to buy what they need. Finally, it should divide units so that people can make small purchases and receive change.

4. Explain what type of bank account you prefer (выбирайте любой)Билет 1/4

8/Marketing and advertizing

9/Negotiations

1 вопрос(1 и 3 карточка).Negotiation is a process whereby two persons or groups strive to reach agreement on issues or courses of action where there is some degree of difference in interest, goals, values or beliefs. The job of the negotiator is to build credibility with the "other side," find some common ground (shared interests), learn the opposing position, and share information that will persuade the "other side" to agree to an outcome.

2 вопрос(1 и 3 карточка). There are three major types of negotiations

A business negotiation can be similar to a discussion between friends fixing a social engagement. Two parties have a shared objective to work together in a way which is mutually beneficial. Proposals and counter proposals are discussed until agreement is reached. Both sides hope for repeat business. This is an agreement-based negotiation, sometimes referred to as a win-win negotiation.

Two other types of negotiation are less founded on mutual benefit, but on gaining the best deal possible for your side. In the first type, both teams negotiate to independent advantage. This means that each team thinks only about its own interests. In this type, a seller typically seeks to sell a product but is less concerned about repeat business.

The third type is the negotiation to resolve conflict, for example in a contractual dispute. Here, it is possible that each party regards the other as an opponent and seeks to win the argument. This is a win-lose negotiation.

3 вопрос(1 и 3 карточка). requirements of effective negotiations:

1. Decide on your starting position and your "bottom line," or lowest point you will accept in the deal.

2. Consider the objectives and emotional motivation of the other party.

3. Plan your sequence of proposals and possible counter-proposals. Open at the most you can reasonably ask for as this gives you room to negotiate.

4. Prepare for the meeting by determining your own motives and objectives: Why are you negotiating? What do you expect to gain and why is it important to you? What do you think you will have to offer to achieve this?

5. Be prepared with information, facts, comparable prices or costs, etc. Avoid going into any negotiation and coming across as either uninformed or unreasonably aggressive.

6. If the other party makes the first offer or proposal, this can allow you to gauge your response and set the parameters of the negotiation to your advantage. Though some experts suggest that your proposal be the first one on the table, this tactic can allow the other party to open at a point that is more favorable to you than you may have anticipated.

7. Start by discussing a mutually agreed upon point of the negotiation — something both parties will readily say yes to.

8. When do propose a deal or an offer phrase as "I will do such-and-such for you, and you will do this for me." This establishes a position of confidence and authority.

9. Make your arguments and proposals incrementally and strategically. Avoid going immediately to your lowest point of acceptance, or bottom-line.

10. Know when it is time to close or break off discussion. If the other party is ready to close the deal, and it is acceptable to you, make it easy for them to do as little as possible by having everything ready to sign, etc

1 вопрос (2 карточка) Preparation for negotiation:

Prepare your negotiating position - know your aims and objectives

Identify your minimum requirements

Prepare any figures, any calculations and any support materials you may need

Prepare your opening statement

Know your own strengths and weaknesses

Decide what concessions you could make

Know your role as part of a team

2 вопрос (2 карточка) types of negotiators:

1. creative negotiator

2. negotiate to independent advantage

3. fighter

3 вопрос (2 карточка) Dealing with conflicts

Conflict may sometimes be an unavoidable step on the road towards agreement. However, in some cases conflict leads to the breakdown of negotiations as one or both sides realize that agreement is not possible. In many cases this is better than agreeing to something which would be against the interests of the people concerned.

When conflict arises, there are several possible actions which may help to resolve conflict in negotiation:

1. leave the problem, go on to a different topic and return later to the point at issue

2. summarise progress and areas of agreement

3. emphasise the benefits available to both sides

4. emphasise the loss to both sides of not reaching agreement

5. restate the issue and wait for a response

6. change the package

7. invent new options for mutual gain

8. offer conditional concessions

9. adjourn to think and reflect

10. fix an off-the-record meeting

11. change location

12. change negotiator (personal chemistry?)

13. bring in a third party (mediator?)

14. consider walking away

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