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Unit 2 restaurant concept and ambiance

Pre-reading

1. Read and translate the following international words:

concept idea employ

invest decade chart

operate definite present

project total impression

image regional local

ethnic decor address

lease occupation mission

goal effect theme

sensory rating planet

2. Read and translate the following groups of words derived from a common root:

1) success — successful — successfully — unsuccessful — succeed;

2) manage — manager — manageress — managerial — management — manageable;

3) suffice — sufficient — insufficient — sufficiently;

4) frequent — frequently — frequenter — infrequent — frequency;

5) employ — employment — employee — employer — employed -unemployed;

6) market — marketing — marketplace — marketer;

7) part — party — partial — partially — partiality — partner — partnership;

8) doubt — doubtful — doubtfully — doubted — undoubted — un­doubtedly;

9) conscience — consciousness — conscientious (e.g. objector) conscientiously — subconscious — subconsciousness;

10) compete — competition — competitive — competitor — competent;

11) import — importer — imported — importation — important -importantly — importance;

12) depend - - dependence - - dependent - - independent - - inde­pendence — interdependent.

Reading

3. Read the text and translate it. While reading the text try and find answers to these questions:

1. What does creating and operating a restaurant business mean for the winners?

2. What kind of social place do restaurants provide?

3. Why should a restaurant's concept, location, menu, and decor intertwine?

Restaurant concept and ambiance Restaurant Concept

Successful restaurant concepts are created with guests in mind. All too frequently someone thinks it would be a good idea to open up a par­ticular kind of restaurant, only to find there are insufficient guests to make it viable.

For the winners, creating and operating a restaurant business is fun — lots of people coming and going, new faces, old friends. Restaurants pro­vide a social gathering place where employees, guests, and management can get their adrenaline flowing in positive ways. The restaurant business is exciting and challenging; with the right location, food, atmosphere, and service it is possible to attract the market and make a good return on

investment.

There are several examples of restaurant concepts that have endured over the past few decades. Applebee's, Chart House, Hard Rock Cafe, Olive Garden, Red Lobster, and TGI Friday's are some of the better-known U.S. chain restaurant concepts. Naturally, there are more regional and independent concepts.

The challenge is to create a restaurant concept and bring it into being, a concept that fits a definite market, a concept better suited to its market than that presented by competing restaurants. Every restaurant represents a concept and projects a total impression or an image. The image appeals to a certain market — casual, formal, children, adults, ethnic, and so on. The concept should fit the location and reach out to its target market. A restau­rant's concept, location, menu, and decor should intertwine.

In restaurant lingo, professionals sometimes describe restaurants by the net operating percentage that the restaurant makes. TGI Friday's, for example, are usually described as 20 percent restaurants. A local restau­rant may be only a 10 percent restaurant.

In order for the operation of a restaurant to be successful, the follow­ing factors need to be addressed:

1. Mission 6. Location

2. Goals 7. Menu planning

3. Objectives 8. Ambiance

4. Market 9. Lease

5. Concept 10. Other occupational costs

The odds in favor of being a big restaurant winner are not good. Approxi­mately 540,000 commercial restaurants do business in the United States. Each year, thousands of new ones open and thousands more close, and even more change ownership for cents on the dollar. The restaurant business is relatively easy to enter, but it is deceptively difficult to succeed in it.

The restaurant concept is undoubtedly one of the major components of any successful operation. Some restaurants are looking for a concept; some concepts are searching for a restaurant [1, 197—198; 200].

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