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Unit 1

RESTAURANTS — ROLE IN SOCIETY AND MARKET

Pre-reading

1. Read and translate the following international words:

role sociological sense

atmosphere philosophy control

factor niche ingredient

operation operator expression

radius company ethics

moral mission comfortable

present favorite potential

scenario actual

2. Read and translate the following groups of words derived from a common root:

1) operate — operator — operative — operation — operating;

2) success — successful — successfully — succeed;

3) present — presenter — presentation -- representation — repre­sentative — presentable;

4) formal — formally — formality — formalize — informal — in­formality;

5) moral -- morally — morality — immoral — immorally — im­morality — morale;

6) employ — employer — employee — employed — unemployed -employment — unemployment — underemployment;

7) depend — dependent — independent — dependency — dependant — dependable — dependability — interdependent — interdependency;

8) own — owner — ownership — ownerless — disown.

Reading

3. Read the text and translate it. While reading the text try and find

answers to these questions:

1. What need does dining out in restaurants fulfill?

2. What factors are necessary in the successful operation of a res­taurant?

3. What does the marketing term niche describe?

4. Where is the data about the demographics of the population usu­ally available from?

Restaurants - role in society and market

Restaurants play an important role in society. Dining out in restaurants fulfill an important sociological need. People need not only nourishment but also the social interaction that takes place in a restaurant setting. Res­taurants are one of the few places where we use all of our senses to enjoy the experience. Our taste, sight, smell, hearing, and touch are all employed to savor the food, service, and atmosphere of the restaurant.

The successful operation of a restaurant is dependent on a number of factors. From the restaurant's operating philosophy to controls, and all the factors in between, it is not easy to succeed in operating restaurants. This unit covers many of the factors that are necessary ingredients in the successful operation of a restaurant.

Operating Philosophy

At the heart of an enterprise is the philosophy of the owner or operator. The philosophy represents the way the company does business. It is an ex­pression of the ethics, morals, and values by which the company operates.

Mission, goals, and objectives

Many companies have formal mission statements that explain their reason for being in business. Red Lobster's mission statement is a good example of a restaurant's mission.

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