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Michelle: Mr Hibberd’s office.

Peter: Hello, can I speak to Brian Hibberd, please?

Michelle: I’m afraid he’s in a meeting until lunchtime. Can I take a message?

Peter:

Well, I’d like toarrange an appointment to see him, please. It’s Peter

 

Jefferson here.

Michelle: Could you hold on for a minute, Mr Jefferson. I’ll just look in the diary. So when’s it convenient for you?

Peter: Some time next week if possible. I know he’s away the following week. Michelle: Yes, that’s right, he’s on holiday for a fortnight.

Peter:

Well, I need to see him before he goes away. So would next

 

Wednesday be okay?

Michelle: Wednesday. Let me see. He's out of the office all morning. But he's free in the afternoon, after about three.

Peter:

Three o'clock is going to be a little difficult. But I could make it after

 

four.

Michelle: So shall we say 4.15 next Wednesday, in Mr Hibberd's office?

Peter:

Yes, that sounds fine. Thanks very much.

Michelle: Okay, then. Bye.

Ex.5. Read and study useful phrases.

-I’d like to make an appointment with you.

-Could we meet to discuss...

-What day will be convenient for you?

-What time would be convenient?

-How about...?

-I’ll look forward to seeing you.

Asking to meet

-Are you available on the 17th?

-Can we meet on the 16th?

-How does the 3rd sound to you?

-Are you free next week?

-Would Friday suit you?

-Is next Tuesday convenient for you?

-What about some time next week?

Responding to an appointment:

Agreeing on a date

-Yes, Thursday is fine.

-Thursday suits me.

-Thursday would be perfect.

-Yes, Monday would be fine.

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Suggesting a different date

-I'm afraid I can't on the 3rd. What about the 6th?

-I'm sorry, I won't be able to make it on Monday. Could we meet on Tuesday instead?

-Ah, Wednesday is going to be a little difficult. I'd much prefer Friday, if that's all right with you.

-I really don't think I can make it on the 17th. Can we meet up on the 19th?

Setting a time

-Is 3pm a good time for you?

-If possible, I'd like to meet in the morning.

-How does 2 pm sound to you?

Changing the arrangement

-We were going to meet next Friday but something urgent has come up. I'm very sorry.

-I'm afraid that I'm not going to be able to meet you after all. Can we fix another time?

-Something has just come up and I won't be able to meet you this afternoon. Can we make another time?

-Unfortunately, due to some unforeseen business, I will be unable to keep our appointment for tomorrow afternoon. Would it be possible to arrange another time later in the week?

-I’m afraid that I have to cancel our meeting on Wednesday, as something unexpected has come up.

-I'm afraid that I'm not going to be able to meet you after all. Can we fix another time?

Ex.6. Read and translate the dialogue.

Ann: Hello.

Serge: Hi, Ann. It’s Serge. I’m calling to make an appointment for LeeAnn. She wants to meet Miles next week sometime.

Ann: Let me take a look at his appointment schedule. Let’s see, can LeeAnn be here on Tuesday at 2 pm?

Serge: No, she’s tied up all Tuesday afternoon, but I could shuffle around some of her commitments to free her up on Tuesday morning, if that helps.

Ann: Unfortunately, Tuesday morning is out. I could bump someone on Wednesday afternoon at 3 pm. Can LeeAnn be here at that time?

Serge: She has an appointment at 2:30 in this office, but it shouldn’t last more than a half hour. She should be able to make it by 3 o’clock if she’s not running late. Better yet, I may be able tochange something, maybe push back that appointment until she gets back to the office. Why don’t you pencil her in for now?

Ann: Okay, I’ll do that, but can you confirm with me by Monday?

Serge: Sure, I’ll give you a heads up no later than noon on Monday if I can’t push back her other appointment.

Ann: Okay, sounds good. Tell me, do you ever feel like we’re spinning our

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wheels, spending our days making, changing, and canceling appointments? Serge: Yeah, every single day!

Ex. 7. Role-play the dialogue.

Rachel: Hello, my name is Rachel Jones and I'd like to make an appointment to speak to Mr. Smith.

Secretary: Can I ask you what is the purpose of the appointment?

Rachel: Of course. I met him at a luncheon last week and he asked me to call him to make an appointment to talk about a job.

Secretary: Okay. Mr. Smith has an appointment available on Monday June 10th at 4 pm or Thursday June 13th at 2 pm. Which one would be better for you?

Rachel: Monday at 4pm would be perfect.

Secretary: Excellent. I've got you down for that day and time. Can I have your phone number just in case something comes up and he needs to reschedule?

Rachel: Yes, certainly. It is 085-897-9393.

Secretary: (repeats the phone number to make sure it's correct) 085-897-9393. Rachel: That's it. Thank you so much. I'll see you on Monday June 10th at 4 pm. Secretary: Have a nice day!

Ex.8. Complete the dialogue with the words and word combinations from the box.

A)

are you free, fine, I'll see you, I'm calling about, speaking, visiting

Pam: Hello. Pam Robertson __________ . Bob: Oh hello, Pam. It's Bob here.

Pam: Hello Bob. How can I help you?

Bob: _______ the new advertising budget meeting. ______ on Tuesday afternoon? Pam: Let me see. Sorry I'm __________ the new factory all day on Tuesday. How about Wednesday at two p.m.?

Bob: I'm meeting a customer in the morning, but the afternoon is __________ . Pam: Good. So __________ on Wednesday then. Good bye.

Bob: Good bye.

B)

call me, can I help you, cannot leave, could you come, how about a little later,

I’d like to make an appointment, is that OK with you, may not be able to arrive, will be seen, work

A:Good morning. Dr. Brown's office. __________?

A:Good morning. I __________with Dr. Brown.

B:Ok. Just a minute. __________on Monday at 1:00 pm?

A: No. Monday is a busy day for me. I __________until 9:00 pm. I

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__________the office early.

B: What about Wednesday at 6:00 pm? __________?

A:__________? You know how heavy the traffic is at 6. I __________on time.

B:OK. You __________by Dr. Brown on Wednesday at 7. OK? If you can't come

for any reason, please __________and I will try to set another time. B: OK. Thanks.

Ex.9. Work with a partner.

Your partner wants to arrange a meeting next week. However, you're very busy! Think of three reasons why you are busy.

1)

2)

3)

Role-play the conversations with your partner:

1.Your partner will suggest a time. Say you are busy, and use one of the above reasons.

2.Your partner will then suggest a different time. Accept the second time.

Ex.10. Work in pairs. Practice making and changing an appointment.You are going to role-play five situations. Refer to Ex. 5 for useful phrases.

1. A. You're a chemical engineer who works in the company's R&D labs. You're attending a conference on a new chemical processing technology. A friend from college (who is now a professor doing research in the same area) will be attending the conference. You want to schedule some time to talk to him and get his perspective on recent developments in the field. But he is hard to reach.

B.An old friend from college (who is doing research work in the same field as you in the R&D labs of a large corporation) wants to get together and talk. You try to find some time for him in your busy schedule.

2.A. You sell expensive medical equipment. You have to make an appointment to talk with a doctor who is very influential at a hospital where you're trying to close a sale. You want to get him in the right mood so you invite him to play a round of golf at an expensive country club.

B.You're a doctor at an important university hospital. A salesman selling cancer treatment equipment has been hounding you trying to get some time to talk with you. Now he wants to meet over golf which doesn't seem too bad to you. You try to find some time for him in your busy schedule.

3.A. You own 20% of a company and feel that your ideas about where the company should be heading aren't being taken into account by the company's management. You schedule a meeting with the CEO to talk about this.

B.You are the CEO of a company. A major stockholder in the company has called you up repeatedly trying to get some time to talk to you about his vision of the future for the company. His ideas aren't really compatible with yours but you think it judicious to hear him out. You schedule some time for him over lunch.

4.A. Your friend has a job providing tech support to sales reps at a promising software startup. You've heard that there's an opening and you want to

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talk to your friend about the possibility of you landing the job. You suggest lunch or beer after work.

B.One of your best friends has just arrived back from his adventures in Asia. He's trying to find a job again and thinks you can help him to talk to your boss into giving him a job in customer support. You both decide to meet over lunch.

5.A. You're an investment banker visiting Jakarta to set up some merger and acquisition deals. A reporter wants to interview you.

B.You're a reporter who wants to write an insider story on the corporate reorganizations that are taking place in the wake of the Asian financial crisis. You make an appointment to talk with an investment banker (a friend of a friend) to talk about what's going on.

Ex.11. Imagine and name a company you’d like to work for. Design your own “business card”.

Fill theblank weekly planner with as many appointments as possible. Play a role of a business person arranging meetings during work hours.

Agree on when to meet, where to meet, and what to discuss. You cannot meet the same person twice.

Possible reasons why two people might have a business meeting: buying or selling, cooperating, asking advice, discussing a legal issue, etc.

9am

2pm

6pm

M

T

W

T

F

S

S

Ex.12. Arrange personal meetings with your friends, outside work hours.

You might meet, for example to eat a meal, climb a hill, watch TV, go dancing, go shopping, play sport, etc.

You cannot meet the same person twice. Sentences appropriate to use with friends: Do you want to meet some time?

When are you free? OK, see you then!

GRAMMAR

PAST PERFECT

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Ex.1. Read the sentences and define the tense forms. Translate the sentences into Ukrainian.

1.They had completed all the preparations for the fancy-dress ball by 5 o’clock.

2.The man thanked the doctor who had cured him of his disease.

3.Hardly had he touched the pillow when he fell asleep.

4.He made great progress last year and could read the texts without a dictionary. He had worked at his language very hard.

5.In the morning, the passengers felt good after the night they had spent on the train.

6.Last night he completed the experiment he had begun some months before.

7.No sooner had she opened the drawer than she found the copy of the document.

8.They had been partners for some 10 years before I met them.

Ex.2. Complete the sentences in the Past Perfect.

1.Without any reason, the customer returned the goods that we ________(deliver) . 2.Before Ellen could say anything, Cindy _______(hang up) the phone.

3.When William was employed, I ______(work / already) here for three years. 4.I______ (start / just) to type the letter, when the phone rang.

5.When I sent the mail, I realised that I ______(forget) to attach the file.

6.Sue and Tom are best friends, though before the meeting last month they

_______(know / not even) each other.

7.Catherine _______(meet / not) Phil Brown before the trade fair in May. 8.We spoke about the conference that _______(take place) the week before. 9.After the meeting I thanked Misses Last, who _______ (manage) everything.

10._______(you / gain) experience in that field before you started to work for us?

Ex. 3. Write the verbs in the Past Perfect. Use the negative form.

1.In the shopping centre, I met a friend who I (see / not) for ages.

2.The burglar could walk right into the house because you (lock / not) the door.

3.We lost the match because we (practise / not) the days before.

4.The secretary quickly copied the papers that she (read / not) .

5.We ate at a restaurant last night because I (buy / not) anything for dinner.

6.When we came back, it was cold in the house because Alice (close / not) the windows.

7.Margaret was angry with me all day long just because I (greet / not) him first.

8.When I met Jane at eleven o’clock, she (have / not) breakfast yet.

9.I couldn’t go to the cinema with my friends last night because I (finish / not) my homework yet.

10.Fred answered my question although I (ask / not) him.

Ex. 4. In pairs ask and answer questions in the Past Perfect.

1.(what / Bob / do) that he was kept in after his lectures? - What had Bob done that he was kept in after his lectures?- He had missed more than 10 seminars.

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2.(you / eat) anythingbefore you went to the theatre? - Had you eaten before you went to the theatre?- Yes, I had. No, I hadn’t.

3.(he / live) in London before he moved to Glasgow? 4.(she / find) a new job by that time?

5.(they / book) a room before they went to Dublin?

6.(how often / you / ring) the bell before he answered the door? 7.(why / they / have) dinner before they came to the party? 8.(Carly / wash) the dishes when her Mum came home?

9.(you / read) the contract before you signed it? 10.(who / live) in the house before we moved in?

Ex.5. Work in pairs. Make up short dialogues. Present one event as prior to another event, moment or situation.

Example: - Fred had cooked dinner by the time his family gathered at home.

-And Fiona?(to polish the floor)

-Fiona had polished the floor by the time her family gathered at home.

-And you?(to bake an onion pie)

-I had baked an onion pie by the time my family gathered at home.

-What had all you done by the time your family gatherd at home?

-We had cooked dinner, baked an onion pie and polished the floor by the time our family gathered at home.

1.The girl had made a new dress for her birthday party. (to buy flowers, to lay the table)

2.She had accompanied the injured girl home before the doctor arrived. (to wash the wound, to bandage the wound)

3.Patricia had watered the flowers before I went into the yard. (to sweep the yard, to trim the bushes)

4.He had changed the wheel on a car before the trip. (pack the suitcase, book the hotel room)

Ex.6. Match two parts of the sentences in the box using the Past Perfect. Remember what was first and what was next. Use time expressions when, by the time, after. There may be several variants.

Model:I had finished my work on the report (first) by the time he returned (next).

 

FIRST

 

NEXT

1.

I/read 10 books

a)

I /write the course paper

2.

He/return

b)

I/finish my work

3.

I/get there

c)

the concert /begin

4.

He/clean the garage

d)

he/wash the car

5.She/leave for London

e) they/think about it

6.The partners/call

e)

the manager/leave the office

7.The guests/arrive

f)

we/go to the restaurant

8.The secretary /type the letter

g)

the mail/arrive

9.The boss/gather the meeting

h)

we/prepare our report

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10.The chairman/open the meeting

i) everybody/discuss the matter

Ex.7. Read an extract about Richard Branson’s career and complete the sentences. Use the Past Perfect.

Sir Richard Branson (born 18 July 1950) is an English business magnate, best known for his Virgin Group of more than 400 companies.

His first business venture was a magazine called Student at the age of 16. In 1970, he set up an audio-record mail-order business. In 1972, he opened a chain of record stores, Virgin Records, later known as Virgin Megastores. Branson’s

Virgin brand grew rapidly during the 1980s, as he set up Virgin Atlantic Airways and expanded the Virgin Records music label.

Branson is the 4th richest citizen of the United Kingdom, according to the Forbes 2011 list of billionaires, with an estimated net worth of US $4.2 billion.

1.Before he set up an audio-record mail-order company, he ________ .

2.Before he opened a chain of record stores, he _______.

3.Before his brand Virgin grew up rapidly, _______.

4.Before he set up Virgin Atlantic Airways, _______.

Ex.8. Open the brackets. Pay attention to the use of the Past Simple and the Past Perfect.

1.He already _______(go) by the time I _______(come) to the party.

2.Mother _______(cook) dinner by the time he______ (come).

3.When I _______(arrive) home, I realized that I _______(lose) the key.

4.The shop _______(close) by the time I _______(get ) there.

5.The scientists _______(carry) out many experiments before they ________

(achieve) satisfactory results.

6. When I _______(arrive), he was staying in the same hotel where we first

_______(meet).

7.By the end of the last year he _______ (finish) research.

8.He told me that he _______(not see) much of her since she ______(move ) to another town.

9.When I _______(enter), he already _______(come) and was sitting near the fireplace looking through a newspaper.

10.She said that they _______(meet) in 1996 for the first time.

Ex.9. Make up sentences according to the pattern.

Hardly had he come when it started raining hard.=He had hardly come when it started raining hard.

No sooner they had received the task than the meeting was over. = They had no sooner received the task than the meeting was over.

1.She (to open) the drawer, she (to find) the photo which she thought she had lost long ago.

2.He (to touch) the pillow, he (to fall asleep).

3.They (to meet) each other, they (to make) good friends.

4.We (to arrive) at the station, the train (to leave).

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5.Sara (to hear) his voice, she (to understand) what had happened.

6.Gemma (to slip) the letter into her pocket, Martini (to enter) the room.

7.Gemma (to read) the letter, she (to understand) she (to lose) Arthur forever.

8.The passenger (to find) the compartment, he (to unpack) his suitcase.

9.The plane (to take off), the steward (to start) safety training.

10.The thief (to steal) the picture, the police (to catch) him.

Ex.10. Using the words in brackets, complete the text below with the appropriate tenses.

I can't believe I _______ (get) that apartment. I _______ (submit) my application last week, but I didn't think I had a chance of actually getting it. When I _______ (show) up to take a look around, there were at least twenty other people who _______ (arrive) before me. Most of them _______ (fill, already) out their applications and were already leaving. The landlord said I could still apply, so I did.

I _______ (try) to fill out the form, but I couldn't answer half of the questions. They _______ (want) me to include references, but I didn't want to list my previous landlord because I _______ (have) some problems with him in the past and I knew he wouldn't recommend me. I _______ (end) up listing my father as a reference.

It was total luck that he _______ (decide) to give me the apartment. It turns out that the landlord and my father _______ (go) to high school together. He decided that I could have the apartment before he _______ (look) at my credit report. I really lucked out!

Ex. 11. Correct the mistakes if there are any.

1.He had hardly come when the lecture had begun.

2.Mummy cooked an exclusive cake before the wedding.

3.Marion had booked a hotel room, bought the tickets and started packing her suitcase.

4.They had make a phone call by the time the manager came.

5.Mr. Johnson retired and went to live in a village.

6.I was very happy as I passed my driving test rather successfully.

7.The Dean finished speaking and had made a few practical suggestions.

8.My group mates have finished the report on the subject when the bell rang.

9.When the director had entered the office, the secretary just finished typing the contract.

10.I asked her twice before she had told me her name.

Ex. 12. Translate into English.

1.Не встиг я вийти з офісу, як пішов дощ.

2.Мері увійшла в кабінет, як раптом згадала, що забула ключі від сейфу вдома.

3.Він хвалився, що зустрічався з цією кінозіркою під час фестивалю.

4.Тед почувався втомленим. Вчора вночі він закінчив писати реферат.

129

5.До того, як Тео переїхав в будинок в передмісті, він жив в маленькій квартирі в центрі міста.

6.Як тільки ми закінчили переговори, як делегація поїхала в аеропорт.

7.Я знала його. Ми жили в дитинстві на одній вулиці.

8.Гаррі запізнився. Лекція вже почалась.

9.Ми отримали листа від батьків про те, що вони вже переїхали.

10.На жаль, коли ми прибули на станцію, було вже пізно.Потяг вже пішов.

PAST PERFECT CONTINUOUS

Ex.13. Read the sentences and define the tense forms. Translate them into Ukrainian.

1.We had been sleeping for 12 hours when he woke us up.

2.They had been waiting at the station for 90 minutes when the train finally arrived.

3.We had been looking for her ring for two hours and then we found it in the bathroom.

4.I had not been walking for a long time, when it suddenly began to rain.

5.How long had she been learning English before she went to London?

6.Frank Sinatra caught the flu because he had been singing in the rain too long.

7.He had been driving less than an hour when he ran out of petrol.

8.They were very tired in the evening because they had been helping on the farm all day.

9.I had not been working all day; so I wasn't tired and went to the disco at night.

10.They had been cycling all day so their legs were sore in the evening.

Ex. 14. Complete the sentences, putting the verbs in brackets into the Past Perfect Continuous.

1.The room was empty, but the television was still on. Someone_____(watch) it.

2.They _______(wait) long before the taxi arrived.

3.We_______ (try) to open the door for five minutes when Jane found her key.

4.It ________(rain) hard for several hours and the streets were very wet.

5.Her friends had been _____(think) of calling the police when she walked in.

6.They_____ (wait) at the station for 90 minutes when the train finally arrived.

7.Не looked very tired when I came to his place for he______(prepare) for his exams for several days.

8.They ______________ (shout) for a few hours before their parents arrived.

9.John was in a detention because he_______(misbehave).

10.I had to go on a diet because I ________(eat) too much sugar.

11.Jessica got sunburnt because she had been _____(lie) in the sun too long.

12.The boys ________(quarrel) for half an hour when we arrived home.

13.I ______(date) Angelina for 3 years before we got married.

Ex.15. Ask questions using the questioning words in brackets.

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