5 Complete the sentences with the enlisted words.

1. INBOX

2. OUTBOX

3. SENT ITEMS

4. NEW MSG/NEW/NEW MAIL/COMPOSE

c) REPLY

6. FORWARD

7. ADDRESS BOOK

8. SEND/RECV/SEND&RECEIVE

9. capital/small/at/dot

10. DRAFTS

1) My address is HollyWoods@hotmai 1.com, that’s H o-l-t-y

W o-o-d-s hotmail com.

2. I need my _____ to add/remove/amend e-mail addresses.

3. My is where my incoming messages are stored.

4. If I a message it goes on to another person.

5. With “ ” 1 can write a new letter.

6. If I press I connect with Internet.

7. 1 look at to see what messages I have sent.

8. Before being sent across Internet, my messages are stored in the

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10.

The user:

1. will not say anything

2. is cross

3. has a moustache

4. is undecided

c) is tongue-tied

6. is winking at you

7. is surprised/ shocked

8. is sad

9. is happy

10. is asleep

4. phrases with their explanations

   1. attachment	a) where you incoming messages are stored.
   2. bandwidth	b) pass along an e-mail to another address.
   3. bee	c) the speaker is considered incompetent or ignorant.
   4. bounce message	d) a quotation added to a signature.
   5. forward	e) error message returned by an e-mail system.

   There are a lot of words/phmses for the Internet. Match the following terms and

6. mailbox	f) an emotional and often angry' or rude message.
7. sig quote	g) blind courtesy copy.
8. spam	h) a measure of how much information can be sent.
9. a flam	i) unsolicited e-mail messages (usually unwanted).
10. burble	j) a file linked to an e-mail message.

b) internal relay comment

9. 8. Choose the correct definition.

   1. E-business	economic business electronic business
   2. T-commerce	total commerce television commerce
   3.C2B	customer to business client to boss
   4. B2B	buyer to boss business to business
   5.IMO	international monetary organization in my opinion
   6. IMHO	in my humble opinion international monetary help organization
   7. OTL	over the limit out to lunch
   8. HSIK	how should I know have something in kit
   9. SPAM	unwanted mail compacted meat
   10. LOL	look over lengthily laugh out loud
   ll.BBL	bring back later be back later
   12.TTYL	talk to you later the time you left
   13. NOYB	not only your business none of your business
   14. FWIWa) for what it’s worth b) full with internet words
   15. IRC	a) internet relay chat

   Grammar material. Complete the sentence using Complex Object. Translate into Ukrainian.

ex:“Use Internet,” said my boss to me. My bosswanted me to useInternet.

1. The secretary said to the head of the department: “Read the document, please.” — The secretary wanted ... 2. “Be careful when opening this site,” said my colleague to me. — My colleague wanted ... 3. “Employees will go to English training,” said the personnel manager. — The personnel manager wanted ...4. The employer said: “My subordinates will use e-mails every day.” —The employer wanted ... 5. “The Internet can be divided into five broad areas,” said the lecturer to the students. — The lecturer wanted the students to understand ...

10. Grammar material. Paraphrase these sentences using Complex Object.

ex: I expect that she will send me e-mail. 1 expect her to send me e-mail.

I know that he is a good computer-user. I know him to be a good computer-user.

1. know that electronic mail is tast. 2.1 expect that the information sites will be of great importance for us. 3. He knows that his colleagues can search everywhere in the Net. 4. She expected that you can access all the resources from your home. 5.1 know that on the WWW we can go on a tour of a museum or exhibition.

11. Grammar material. Translate into English using Complex Object.

1. Він знав, що хтось надіслав цього листа на його електронну адресу. 2. Він розумів, що абонент повинен мати доступ до мережі цілодобово. 3. Я бачив, як вона видалила цей сайт. 4. Я не очікував, що цій інформаційний ресурс буде розвиватися так швидко. 5. Я знаю, що Ваш друг - професійний веб-дизайнер.

2. Grammar material. M-V/fe afoivn //«? underlined words into two groups:

1. infinitives: 2. gerunds.

3. Grammar material. Complete the following sentences with infinitives (add “to") or gerunds (add "-ing”) of the verbs below to make them grammatically correct. Translate into Ukrainian.

answer apply be to listen make see try use wash work write

1. He tried to avoid ... my question.

2. Could you please stop ... so much noise while he is talking?

1. enjoy ... to his report.

4. i considered ... for the job but in the end I decided against it.

5. Have you finished ... your negotiations yet?

6. Jim is 65 but he isn’t going to retire yet. He wants to carry on ....

1. don’t mind you ... the phone as long as you pay for all your calls.

5. Complete the following tasks.

1. Define 'communication¹in about 20 words.

2. Name four elements of the communication process.

3. What is meant by Business Communication?

4. “Letters are the best means of communication”. Do you agree with this statement? Give reasons.

5. Give a short description of Voice Mail.

6. Explain the meaning of'verbal communication'.

7. Give any four points highlighting importance of communication in business.

8. “Telephone is a very popular form of oral communication”. Do you agree? Give reasons.

9. Differentiate between Verbal and Non-Verbal communication.

10. Explain the meaning of communication and its process.

11. Discuss the importance of communication in business.

12. State the different types of Non-verbal communication.

13. “E-mail is the fastest method of transmitting written messages”. Explain.

14. You are an exporter and you want to mail an exact copy of a quotation to an importer in USA. Which means of communication would you use and why?

6. The advantages and disadvantages of different means of communication.

   MEANS OF COMMUNICATION	ADVANTAGES	DISADVANTAGES
   Letters
   E-mail
   Fax
   Telex
   Phones
   Telegram
   Voice Mail
   Pager
   Teleconferencing
   Audio-conferencing
   Video-conferencing

   Complete the table, then using it tell about the advantages and disadvantages of different means of communication.

7. Grammar material. Complete the sentences with the correct form, gerund or infinitive. Translate into Ukrainian.

1. We must ... you that your payment is overdue.

2. We have ... overtime.

3. Catherine managed ... an important customer.

4. Jane is busy ... invitations for our company's anniversary celebration.

5. They don’t have much money. They can’t afford ... out very often, (go)

6. It is hard ... certain customers.

7. Let me begin by ... you something about our company's history.

8. Grammar material. Make infinitives (with or without "to”) or gerunds (add ing”) of the verbs in brackets to make the following sentences grammatically correct. Translate into Ukrainian

1. Hello. I'd like (speak) ... to Mr Jones, please.

2. We intend (move)... to the new offices in June.

1. don't remember (tell) ... him to cancel the appointment.

2. She said the letter was personal and wouldn’t let me ...it. (read)

3. Do you regret (tell) ... Edward about the contract?

4. My boss told (I/do)... the reports before Friday.

5. My colleague asked (1/send)... a fax to the customer.

Тема: Інгернет. Електронна пошта.

Питання:

1. Tell the story' of creating the Internet.

2. What is the purpose of using the Internet?

3. Which main spheres/branches of using the Internet do you know?

4. What is e-mail?

5. How does a typical e-mail address look like? Give examples.

6. What does an e-mail message consist of?

7. Name abbreviations used when writing an e-mail message.

Завдання:

t. Перекажіть текст про Інтернет.

2. Напишіть електронне повідомлення про можливу зустріч.

3. Граматичний матеріал: складний додаток.

Список літератури:

1. Богацкий И.С., Дюканова Н.М. Бизнес-курс английского языка / [Под общей ред. Ьогацкого И. С. - 5-е изд., испр.] - Киев: ООО «ИП ЛОГОС-М», 2007. - 352 с.

2. Буданов С.І., Борисова А.О. Ділова англійська мова. Business English/ C.I.Буданов, А.О. Борисова. - X.:Торсінг Плюс, 2009. - 288с.

3. Буданов С.І., Борисова А.О. Business English.Ділова англійська мова. / С.І. Буданов, А.О. Борисова. - Харків: Торсінг Плюс, 2007. - 128 с.

Topical words

transferring data - передача даних amounts of information -кількість інформації key word -пароль outer space -відкритий космос

/. Read and discuss the text. Write out the unknown words.