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1: 67,Upper Thames Street, London, EC 4 V 3AH

 

2: May 2009

 

3:Mr R. MorrisonP. Marlow & CO. LTD21 Bird StreetLondon E1 6 TM 4:Dear MR Morrison,

5:Unfortunately, we have not yet received the computers "OPTIMA 133" which were a part of this order. We would be grateful if you could deliver these as soon as possible or refund our money.

6:Yours sincerely,D. BarkerManager

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-: Advertising Letter -: Resume

-: Cover Letter +: Inquiry Letter

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R1: Regional Manager

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R3: Notification of My Resignation

R4: Date

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(1)__ : Mark Wilson, Catering

(2)__ : Jan Turner, Meeting Planner Date: February 4, 20__

Subject: (3)___

Re: Your memo of February 3

I spoke to the client today. A buffet lunch is OK. I also asked what kind of computer they are using. They are bringing their own computer. We will provide

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the cable and a technician to set it up. We’ve already talked about (4)___. Any other problems? Let me know.

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S: Shop assistant: “Can I help you?” Customer: “____________________” -: Fine.

+: No, it’s all right, thanks, I’m just looking. -: Oh, good. I’m so glad to have met you.

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S: Secretary: “How was a trip?” Employee: “____________________” -: I was late as usual.

+: Everything was fine but a bit tiring.

-: I’m thinking of going on a business trip. -: I’m just back from my trip.

I:

S: Mr Hill “Good morning, I have an appointment with Mr James”. Receptionist: “________”.

-: Good morning. What can I do for you?

-: Good morning. I’m happy to see you. How are you?

+: Please take a sit for a moment, sir. I’ll tell Mr James you are here. -: Mr Jones is in conference just now. He’ll be free soon.

I:

S: Manager: “ ________”Secretary: “They’ve forgotten to send a price list with the catalogue.”

+: What’s wrong with a price list?

-: Why did they forget about the catalogue?

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-: Did they forget to send a price list?

I:

S: Your business partner: “ I’d like you to meet Mr. White.”You: “ ______” -: Would you like something to drink?

+: Glad to meet you, Mr. White.

-: What is your first impression of me? -: Let’s get down to business.

I:

S: Employee 1: “Now, what we really need is a nice long holidayboth of us.”Employee 2: “ ________”

-: Why, indeed, it’s not my fault.

-: How ridiculous! We must try another company. -: Why should you be so unfortunate?

+: Please stop saying that! You know why we can’t leave our jobs at the moment.

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Secretary: “How was a trip?”Employee: “ ________” -: I was late as usual.

+: Everything was fine but a bit tiring.

-: I’m thinking of going on a business trip. -: I’m just back from my trip.

I:

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Employee: “Arethereanyvacanciesinourdepartment?”Manager: “ ________” -: This seat is vacant, you can take it.

-: There was a vacancy, so he applied for this position.

+: I’m afraid, I don’t know. Please, ask somebody from the Personnel. -: Whatdoyouwant?

I:

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Interviewer: “Do you mind if I ask how old you are?”Applicant: “ ________” -: And what do you think?

-: I am not going to answer this question.

-+ Actually, I’d rather not say. But put it this way, I’m about 40. -: Yes, Ido.

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S: , . Boss: “All the workers of our plant are on strike!” Secretary: “ ________” -: What don’t they need strikes for?

-: That’s really awful of you to say that! -: I don’t believe you.

+: I can’t believe it!

I:

S: , Employee 1: “Now, what we really need is a nice long holidayboth of us.”Employee 2: “

________”

-: Why, indeed, it’s not my fault.

-: How ridiculous! We must try another company. -: Why should you be so unfortunate?

+: Please stop saying that! You know why we can’t leave our jobs at the moment.

I:

S: ,

Journalist: “ ________”. Head of a firm: “As a manager of the environmental business unit, he is responsible for a team of eight.”

-: Is he in environmental business?

-: Is he a manager of the environmental business unit? -: Which is his team?

+: How many are there in his team?

I:

S: ,

Consultant: “Whydidyouleaveyourlastjob?”.John: “ ________” +: I wanted to earn more money.

-: Yes, I did.

-: I joined the company two years ago. -: Don’tworryaboutit.

I:

S: ,

Caller: “I’d like to speak to Mr Granger, please.”Operator: “ ________”

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-: Hold the line. -: It’s impossible. -: Very pleasant

+: Hold the line, please. Tryingtoconnectyou.

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I:

S: ,

Clerk: “Howdoyouwantyourcash?”Customer: “________” -: Very quickly, please

-: The more the better, please -: I want it all now, please

+: In tens and twenties, please

I:

S: Boss: “Do you see what I mean?”Employee: “ ________” -: I don’t think so.

-: Yes, do, please.

-: Yes, and I don’t agree with you.

+: Yes, but I’m not sure I quite agree.

I:

S: Director: “Do you get the idea?”Vice-Director: “ ________” -+ Sorry, I’m not sure, I do.

-: Yes, do, please. -: No, I don’t.

-: I don’t agree with it.

I:

S: Manager: “His results are of no practical importance.”Subordinate: “_______” -: You are quite right. I agree with you.

+: You see, we don’t need to carry out any tests of practical importance. -: Really?

-: His results are the best.

I:

S: Receptionist: “Welcome to the equipment exhibition. Where are you from?”Participant: “ ________”

-: Thank you for invitation.

-: Thank you. The exhibition was useful. I’ve made a lot of contracts. +: Thank you, I am from France.

-: The equipment is from Moscow.

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I:

S: Employee: “As far as I understand, it’s almost impossible to operate the production line so quickly.”Manager: “ ________”

-: I think you should give up this idea. -: Yes, I get the ideal decision.

-: You have no right to get on with this job.

+: Well, you are quite right, but we are to do our best.

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I:

S: ,

Waiter: “Wouldyoulikesomethingtodrink?”Customer: “________” -: I wonder if I could have a cup of coffee, please.

-: You must bring me a cup of coffee. +: Can I have a cup of coffee, please? -: Givemecoffee.

I:

S: ,

Employee: “As far as I understand, it’s almost impossible to operate the production line so quickly.”Manager: “ ________”

-: I think you should give up this idea. -: Yes, I get the ideal decision.

-: You have no right to get on with this job.

+: Well, you are quite right, but we are to do our best.

I:

S:

Nurse: “Health Helpline, how can I help you?” Patient: “_____” -: Look here! I need some help.

-: Help!

-: I don’t know it for sure.

+: I’m not feeling very well. I wonder if you might be able to help me.

I:

S: Although each school in England decides its own ________ , they must include certain compulsory subjects.

+: curriculum -: Education -: Program

-: Academic training.

I:

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S: The total amount of ________ for delay in delivery is not exceed 10% of the total contract value.

-: Payment +: penalty -: Tuition -: Goods

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I:

S: A: “Hello. Could I speak to Ann Jones, please?” B: “________” -: She’s on another line.

-: I don’t know where she is.

+: I’m afraid she’s away from her desk right now. -: She isn’t here.

I:

S:

Visitor: “________”Clerk: “Sure, we can change it for you here”. -: I want to change some money.

+: Excuse me, is there somewhere around where I can change money? -: Change it into dollars.

-: Where can I change money?

I:

S: ,

Hotel receptionist: “How can I help you?”Employee: “ ________” -: I have a reservation.

+: Hello, I have a reservation in my company’s name. -: Hello. Do you have any vacancies?

-: Hello, do you reserve my company?

I:

S: ,

Waiter: “Wouldyoulikesomethingtodrink?”Customer: “ ________” -: I wonder if I could have a cup of coffee, please.

-: You must bring me a cup of coffee. +: Can I have a cup of coffee, please? -: Givemecoffee.

I:

S: ,

Manager: “ ________”Employee: “I think, it’s a harmful habit.”

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A BBYY

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-: Can I smoke here?

+: What’s your idea about smoking? -: Have you got any bad habits?

-: Can you give me a cigarette?

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I:

S: ,

Colleague: “________”John: “Anyhow, IamgoingtoliveinLondon. I’ve got a new job.”

-: You are not going to London, are you? -: London is a perfect place for your career.

+: But London is too expensive for young people. -: What’s wrong with your job?

I:

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Firm representative: “________”Secretary: “Sorry, the boss isn’t in now. Please call back in an hour.”

-: I’m sure, your boss isn’t in.

-: I know your boss is on a business trip. When can I see him? -: I want to get into the office of your boss immediately.

+: Morning, I would like to talk with Mr. Brown.

I:

S:

Visitor: “________”Clerk: Sure, we can change it for you here. -: I want to change some money.

+: Excuse me, is there somewhere around where I can change money? -: Change it into dollars.

-: Where can I change money?

I:

S: We've got a meeting in 10 minutes. Do I have to ________? — Yes, you do. -: attract

-: atone + attend -: attain.

I:

S: A: “Can I speak to Mr.Smith?” B: “___”

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