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17. Answer the following questions.

1. What are main tasks of a marketing specialist? 2. What qualities should a marketing specialist have to become a real professional? 3. What duties does a marketing specialist perform?

18. On the basis of the chart speak about a marketing specialist.

PRACTICE IN SPEAKING

19. Answer the possible questions that can be asked during the job-interview.

1. Why did you choose our company? 2. What kind of work interests you most?

3. What working experience have you got? 4. What is the toughest communication problem you faced? 5. Are you entrepreneurial? 6. Will you be able to function under pressure? 7. Do you have good interpersonal skills?

20. Continue the list of possible questions in the job interview.

21. Restore the job interview.

A. ...

B. I left my previous job because I didn’t use my potential to the full. I think in your company I can work in a more challenging position.

A. …

B. No. I tried to avoid conflicts, because I’m a very peaceful person. I think conflicts destroy all relations between people.

A. …

B. I’ve worked at “Horizont” for two years. I was responsible for marketing research and marketing plans.

A. Do you have the right intellectual and technical capabilities?

B. …

A. Will you be able to carry out relevant tasks?

ROLE PLAY

22. Role-play the job-interview using the role-cards.

Interviewer

You are the CEO of the Belarusian producer of milk products “Savushkin Product”.

The enterprise has a marketing team that is constantly engaged in investigation of people needs, creating new products, building marketing strategy.

Interviewee

You have graduated from the BSUIR this year. Your speciality is marketing. You are a young specialist and don’t have any experience. But you are ambitious, initiative, responsible, capable of training with good leadership abilities.

Unit VII: enterprise management

Management is the process of using what you have to do and what you want to do. What you have are resources, what you want to do is to meet organizational objectives.

Resources are the assets of lodging and food service operations. There are seven basic resource categories: people, money, time, work procedures and methods, energy, materials, equipment.

All resources are in limited supply. Therefore, the manager should determine the best way to use limited resources to reach organizational goals. Typical goals include increasing profits or lowering costs, defining and attaining quality standards for products and services, maintaining or creating a good public image.

Vocabulary practice

1. Attain(v) – достигать

2.Complywith(v) – соблюдать (правила)

3. Determine(v) – устанавливать, определять

4. Direct(v) – руководить, направлять

5. Evaluate(v) – оценивать, выражать в числах

6. Handlesmth(v) – обрабатывать, управлять, обращаться с ч.-либо

7. Hierachy(n) – иерархия

8. Input(n) – затраты, вложение (денег)

9. Occur(v) – случаться, происходить

10. Overlooksmth(v) – не замечать, упускать, проглядеть

11. Property(n) – собственность, имущество

12. Staff(n) – персонал, штат

13. Subordinate(n) – подчиненный

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