книга.Даулинг.Репутация фирмы
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. Hale, 'Do Good, or Else, the Public Warns', Business Review Weekly (5 Nov. 1999), 94-95.
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H. Rao, 'The Rise of Investor Relations Departments in the Fortune 500 Industrials', Corporate Reputation Review, 1, 2 (1997), 172—177.
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