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Файл:Введение в менеджмент. Учебное пособие
.pdf
Task 4. Define from what verbs these words are formed.
managing
organizational
decision
Task 5. Match the synonyms and translate them into Russian.
1. to understand
2. to interact
3. to get smb to do smth
4. to predict
5. to perform
6. to arrange
7. to require
administrative
required
managerial
a) to envisage
b) to carry out
c) to need
d) to do with each other
e) to organize
f) to make smb do smth
g) to realize
8. to work together
Task 6. Complete the sentences.
1. Interpersonal skills are those required … .
2. Organizational skills enable … .
3. Technical skills known as administrative skills are required … .
Task 7. True or false?
1. Managing skills are basically applied in the same way in different
organizations.
2. Managing is an easy job requiring little time.
3. Interpersonal skills are required for communicating by phone.
4. Technical skills are known as organizational skills.
h) to communicate
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Task 8. Quantifiers “many” and “much” are used referring to large amounts.
Fill in the gaps with the proper one. If necessary, revise the grammar rules.
1. … work to be done.
2. … decisions are made without … thought.
3. We’ve spent … time on this project.
4. How … money do you want to earn?
5. Did you meet … people at the conference?
6. We have made … progress recently.
Task 9. “Communication is the exchange of messages between people”.
What forms of communication do you know?
Task 10. Answer the questions.
1. Why is managing considered a hard job?
2. Why do managers need certain skills?
3. What are those skills?
4. What do interpersonal skills consist of?
5. What do organizational skills include?
6. What skills are required to perform a particular job?
Text 7
Managerial ethics
Managerial ethics are standards of conduct used by managers of
organizations in carrying out their functions.
Though there are no hard – and – fast rules for every possible situation
there are a few common sense guidelines that can be helpful in achieving
business objectives that involve making a profit and engaging in legal and
ethical behaviour simultaneously. These rules are: obey the law, tell the truth, do
not harm, stick to the golden rule: “Do unto others as you would have them do
unto you”.
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Unethical or immoral management not only lacks ethical principles but is
characterized by exclusive concern on company profits at any price.
Vocabulary
behaviour (n) – поведение, манеры
conduct (n) – поведение
ethics (n, pl) – принципы и правила морали
guidelines (n, pl) – инструкции, правила
hard – and – fast – подлежащие выполнению
obey (v) – подчиняться
stick (stuck, stuck) (v) – придерживаться, выполнять
Task 1. Match the terms in column A to their definitions in column B.
A B
1. profit
2. law
3. immoral
4. exclusive
5. concern
6. golden rule
Task 2. Make these adjectives negative using the prefixes dis-, il-, im-,
TASKS
a) not following accepted standard, morally wrong
b) a very important principle, way of behaving, etc that should
be remembered
c) something that is very important to you or that involves you
d) money gained by selling things or doing business, after the
costs have been paid
e) a rule that people in a particular country or area must obey
f) concerned with only one thing
in-, ir-, un-.
moral
ethical
possible
common
legal
necessary
honest
regular
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competent
formal
important
lawful
Task 3. Form nouns from these verbs.
organize
manage
carry
Task 4. Give synonyms to the words.
guidelines
Task 5. Translate the word combinations and phrases into Russian.
1. managerial ethics
2. standards of conduct
ethical
conduct
manager
involve
make
profit
conduct
obey
concern
to carry out
to obey
to make
to manage
3. hard – and – fast rules
4. business objectives
5. company profit
6. legal and ethical behaviour
Task 6. Complete the sentences.
1. … standards of conduct used by managers of organizations in carrying
out their functions.
2. These rules are: … .
3. … management not only lacks …
Task 7. True or false?
1. Moral management is a precondition of a company’s success.
2. Business must obey the law in all possible situations.
3. Companies that concern exclusively on profit are always unethical.
4. Every managerial decision must be taken on the basis of the golden rules.
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Task 8. Fill in the gaps with “few” or “a few”. Translate the sentences
into Russian.
1. There are … common sense guidelines that can be helpful in achieving
business objectives.
2. We have made … mistakes in the dictation.
3. Have you got … minutes to spare?
4. There are … more things left for tomorrow’s discussion.
5. Very … of the staff come from the local area.
6. Due to the traffic jam only … businessmen arrived in time.
Task 9. Answer the questions.
1. What do we call managerial ethics?
2. What laws must be followed?
3. What are the main principles of ethical management?
4. Can managers apply the same principles to all business situations?
5. Why can managers be involved in unethical behaviour?
6. What is corruption?
7. What measures are to be taken to prevent corruption?
Text 8
Human resource management
Human resource management (formerly known as personnel
management) is concerned with the effective use of people
’
s skills.
The first step in staffing an organization is human resource planning as
the organization must determine the number and the types of workers that will
be required.
After completing the job analysis and preparing a job description the
human resource department (HR) starts hiring qualified people. Recruiters may
find proper candidates within the organization or outside.
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Personnel management deals also with directing and encouraging the
employees’ career development.
career development - карьерный рост
human resources – трудовые ресурсы
- human resource management (or personnel management) –
управление трудовыми ресурсами, кадровый менеджмент
- human resource department (HR) – отдел кадров
hire (v) – нанимать на работу
job analysis – анализ трудовых операций
job description – должностная инструкция
recruiter (n) – сотрудник отдела кадров по набору персонала
Vocabulary
Task 1. Match the terms in column A to their definitions in column B.
A B
1. human resource
management (or personnel
management)
2. human resources
3. job analysis
4. job description
5. recruiters
6. career
TASKS
a) the process by which jobs are studied to
determine the tasks involved in performing them
b) providing the workers for an organization
c) the work of employing, training and helping the
people who work in an organization
d) a job or a profession which offers the chance to
be moved up through different levels
e) a specific statement of the tasks involved in a
job and the working conditions
f) the growth or improvement of something
7. development
8. staffing
g) the abilities and skills of people, especially the
employees of an organization
h) specialists in the HR department responsible for
obtaining candidates
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Task 2. Find synonyms among the words given below.
personnel, qualified, work, hiring, job, skilled, complete, staff,
employing, encourage, finish, stimulate
Task 3. Match the words having the opposite meaning.
1. to hire
2. to require
3. proper
4. to complete
5. qualified
6. outside
7. to encourage
8. development
Task 4. Define from what verbs these words are formed.
staffing
planning
organization
a) to have no need of smth
b) unskilled
c) inside
d) to discourage
e) unsuitable
f) to fire
g) to start doing
h) decline
required
completion
hiring
recruiter
directing
encouraging
management
qualified
Task 5. Give the definition of the terms.
1. management
2. human resource management
3. staffing
4. job analysis
5. job description
6. hiring
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employee
Task 6. Make these words negative using the prefixes un-, il-, im-, ir-, in-.
effective
skilled
proper
personal
possible
practical
important
regular
Task 7. Open the brackets and complete the sentences with the necessary
form of the verbs.
1. Human resource management (to be) concerned with the effective use
of people
’
s skills.
2. The staff (to be) unhappy with the new arrangements.
3. Economics (to be) a social science that describes and analyzes how
society chooses from among scarce resources to satisfy its wants.
4. Managerial ethics (to be) standards of conduct used by managers of
organizations in carrying out their functions.
legal
5. The news (to be) bad, I’m afraid.
6. The committee (to have) shelved the project.
7. Management (to be) the activities guiding a company to reach its goals.
8. The government (to have) brought in a new law.
Task 8. Which one isn’t the same?
1. effective, outside, proper, human
2. personnel, personal, organization, recruiter
3. department, candidate, first, management
4. is, be, after
Task 9. Unscramble the sentences.
1. people, the, with, use, personnel, human, known, formerly, is, of,
resource, concerned, management, management, effective, as, skills, the, of.
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2. development, management, also, encouraging, career, the, with,
personnel, deals, directing, employees’, and.
Task 10. Answer the questions.
1. What is personnel management called nowadays?
2. What does it deal with?
3. What is the first step in staffing an organization?
4. What is job analysis?
5. What is job description?
6. What are recruiters responsible for?
Text 9
Production management
The aim of production management is to ensure that goods are produced
or a service is provided to the satisfaction of a customer at the right price, of the
right quality, in the right quantity and on time.
Production management is also called operations management.
The responsibility of production management can be summarized by the
five M’s:
- men refer to human resources,
- machines – to equipment and technology,
- methods – to the use of the machines,
- materials – to raw materials and information,
- money – to capital.
Vocabulary
capital (n) – деньги, капитал
customer (n) – клиент, потребитель
equipment (n) – оборудование
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production management – производственный менеджмент, управление
производством
quality (n) – качество
quantity (n) – количество
satisfy (v) – удовлетворять
TASKS
Task 1. What type of management is described in the text? What is
another type of management that you’ve learned?
Task 2. Give synonyms to these words.
aim customer goods men responsibility money
Task 3. Complete the two columns with nouns formed from the verbs and
adjectives.
Verb Noun Adjective Noun
produce
manage
organize
perform
plan
lead
control
define
Task 4. Match left and right.
responsible
social
reliable
weak
punctual
creative
important
1. capital
2. customer
a) a person or organization that buys goods or services from
a shop or company
b) to make someone feel pleased by providing what they
need
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