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Файл:Английский язык в сфере ЖКХ. Учебное пособие
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to make an appointment
назначить (деловую) встречу
qualification
квалификация, навык, пригодность
требование, условие, запрос
увольнение, отставка, уход
relevant information
относящаяся к делу информация
с целью, с намерением
отодвинуть крайний срок
production figures
производственные данные
production capacity
производственная мощность
продолжать делать что-либо
с учетом данных доклада
sales forecasts
прогнозы сбыта
to arrange a demonstration
организовать показ
requirement
resignation
with a view of …
to extend the deadline
to go ahead with something
on the evidence given in the
report
E
x. 2.2. Read and translate the text.
he Selection Board
T
hen Williams introduced his new policy designed to put Smallcrown
W
back on its feet, there followed a number of resignations from men occupying
key positions within the company.
The posts that are vacant at the time are those of personnel Manager,
Transport Manager, Deputy Company Secretary and Deputy Head of Product
Development.
Smallcrown advertises these posts and receives a great many applications. On
the basis of the applicants’ curriculum vitae a short list of two candidates for each
post is drawn up. Those selected are asked by a letter to attend an interview. For this
purpose Williams forms a selection board to conduct the interviews. The board
consists of himself, Robert Davis and Kevin Murphy. The problem is to select the
most suitable applicants of the two applying for each post.
Williams is the Chairman of the Selection Board and therefore responsible
for leading each interview. Of course he may be not very active in asking
questions, but he must pay a great attention to the particular areas of each
interview c arried out by Davis or Murphy.
It is quite clear that Davis, the marketing Manager, should approach each
applicant with his marketing requirements firmly in mind, while Murphy, the
Production Development Manager should be especially interested in the
candidate’s previous experience and his ideas about his future work at
Smallcrown.
Before interviewing a candidate, each member of the selection board
should think over a number of questions which will help to appreciate the
essential qualities of the applicant. The points which may help the selection
board to work out the ir att it ude to this or that candidate can be the following:
31

- the salary which will be offered,
Interview appointment apply references curriculum vitae
candidate s selection list selection board application
- the qualifications which are required for the job,
- the value of the candidate’s pr evious experience,
- the candidate’s attitude to the prospects that may be offered at Smallcrown.
Ex. 2.3. Explain the meaning of the following terms and expressions in
English.
An applicant, an application, a selection board, a curriculum vitae (a CV), an
interview, a post, a qualification, a salary, a key position.
Ex. 2.4. Give English equivalents to the following words and expressions.
Use them in the sentences of your own.
Отборочная комиссия, автобиография, оклад, ключевая должность,
заместитель руководителя, заполнить анкету с заявлением о зачислении на
работу.
Ex. 2.5. Reproduce the text on behalf of: a) an applicant, b) one of the
managers, c) the secre tary, who is present at the selection procedu re.
Ex. 2.6. Complete the following sentences using the appropriate words from
the box below.
1) When you see an advertisement for a job, and you want to _________ for
this job, you send in an _________.
2) You usually encl ose a ______ with your le tter.
3) If there are a great many ______ for a single job, the company usually draws
up a ________.
4) Then the candidates are asked to come to an ________ which may take
place before the ___________ or with a single person.
5) The ______ is made on the basis of the interview and the _________ from
people who know the candidate.
Ex. 2.7. Translat e into English .
1) Чтобы получить приглашение на интервью, необходимо заполнить
анкету и заявление о приеме на работу, а также написать автобиографию
2) Вам придется начать работу с должности секретаря, чтобы приобрести
необходимый опыт и потом занять одну из ключевых должностей.
32

3) К сожалению, в настоящее время у нас нет вакантной должности
заместителя менеджера по сбыту.
4) В результате политики Уильямса ряд сотрудников, занимающих
ведущее положение, подали заявления об отставке, и компания была
вынуждена объявить через газету о наличии вакансий.
5) Назначение на должность осуществляется на основании данных
персонального интервью и рекомендаций от людей, знающих
претендента на пост.
Ex. 2.8. Answer the following q uestions.
1) What happened after Williams intr oduces his n ew policy ?
2) What posts became vacant?
3) What does a company do when it wants to hire new e mployees?
4) What is the role of the Selection Board?
5) How should Da vis and Murphy carry out the interview with t he applica nts?
6) Why should the members of the Selection Board work out the questions
prior to the interv iew?
Ex. 2.9. Make a summary of the t ext using th e given expressions.
The text und er the title “ ________ ” tells us about ……….
At the beginning of the text the author explains ……….
The text gives the review of ……….
Then the author passes on to ……….
The article ends with ………
Ex. 2.10. Read and translate the dialogue in pairs.
Discussing a Candidate for the Post of a Product Executive
Davis: Now, that we’ve decided to revive the BSM-3 project we should engage
a product ex ecutive to be directly responsible for marketing our new product.
Williams: Do you have any suitable person in mind?
Davis: Yes. I think we should approach Bob Lynch. He had dealings with us
when he worked for the Ministry of Defence and is now looking for a job.
Williams: What makes you think that he is the best one? What about his
education, qu al if ica ti on s ?
Davis: They are perfect. He graduated from London University seven years ago
with the qualificati on of an electronic engine er and a diploma with honours and
joined the Ministry of Defence. I think his experience in negotiating contracts
for the Ministry will be very valuable here.
33

Williams: Why did he le ave the Mi nistry?
Davis: There seemed to be little chance of his ever rising to a higher position.
He had worke d for them for five years and hadn’ t been promoted.
Williams: Why do you thi nk th en he wi ll be val ua bl e her e ?
Davis: He knows the way of handling electronic equipment, besides he has
already gained some experience of the business world in general which is an
important thi ng in my ey e s.
Williams: Where does he work at present?
Davis: For some electronic equipment company, let me see … ah, Liverpool
Motors. They offered him a job at a high salary with good prospects for
promotion.
Williams: And …?
Davis: And after he had signed the contract of employment he found himself
stuck behind a desk all day doing bor ing routine paperwork.
Williams: Isn’t he too adventurous?
Davis: He is. And it’s just what is nec essary to be a good Product Executive.
Williams: What about his referenc es?
Davis: You don’t believe but the best one is from the Ministry of Defence. They
say that he is the first class material for a post such as technical salesman or
product executive.
Ex. 2. 11. Give English equivalents of the following word s and colloc ations.
Рекомендации; кандидатура; диплом с отличием; обращаться с
электронным оборудованием; обнаружил, что он застрял; скучная
рутинная канцелярская работа; обратиться с предложением; приобрести
опыт в мире бизнеса; предприимчивый; почти не иметь возможности
занять более высокий пост; первоклассный кандидат на должность.
Ex. 2. 12. Insert the correct prepositions.
1) Although Davis is not sure of Williams’s positive attitude, he has Bob
Lynch____ mind ____ the new post ____ product Executive ____ the BSM-3
project.
2) In the course ___ the interview it becomes more and more obvious that
Lynch will be a suitable per s on __ __ thi s po s t.
3) He has gained experience ____ electronic equipment while working ___ the
Defence Mini st ry , thoug h he dea lt the re only ____ the buying s ide.
4) ____ present he is working ____ an e lectronic equipment firm, and so he has
already gained experience ____ the business world ___ general and the electronic
industry___ par ti cu lar , w hich is a n important point __ ___ D a vis’ s eyes.
34

Ex. 2. 13. Complete the following sentences using the appropriate words
promoted vacancies fill promotion contract of employment
high salary position possi bility subsi diary management
from the box below:
1) Bob Lynch left the Ministry of Defence because there seemed to be little
_____of his ever rising to a higher ______.
2) He had been there for three years and had not been _____.
3) Meanwhile his friend had several ___ to _____ and he offered Bob a job at
a____. With good prospects for _______.
4) After he had signed the ____, he found out that he was to do a boring routine
paperwork all day long.
5) So he asked the _____ if he could be transferred to one of their
_____companies.
Ex. 2. 14. Read and translate the text.
Getting ready for the Board Meeting
Mr. Eldridge had still not made up his mind whom to support:
Smallcrown or Modern Phones. Modern Phones had already sent all the relevant
information on their project but nothing definite had been heard from
Smallcrown. So Eldridge decided to phone Williams with a view of finding out
what Smallcrown’ plans were. Eldridge told Williams that he could extend
Smallcrown’s deadline only by two weeks and that he wanted to get the decision
of the Board of Directors by that time.
After Williams had finished talking to Mr. Eldridge, he rang up Robert
Davis and told him to be ready with the report by the date of the coming Board
meeting where it would be put on the agenda.
While working on the report Davis asked to give him the exact
production figures for the BSM-3 project. After he had got them he was
shocked because Smallcrown’s specialists maintained that the production
capacity of their firm would have to be increased by 25% if the y were to go
ahead with this project.
Davis’s next step was to call up Dr. Adams but she was unable to
supply any extra information at least none could seriously influence the final
decision of the Board of Directors. Therefore when Davis submitted his
report to Willams, the latter said that he very much doubted that the Board
would agree to back the project on the evidence given in the report. In
Willams’s opinion the production figures and the sales forecasts were far
from optimistic. Yet he allowed Davis to arrange the demonstration of the
BSM-3 for the Board .
35

The meeting of the Board took place in ten days and Davis invited to
explain and defend his report. At first Davis’s proposal to revive the BSM -3
project was greeted with a mixture of surprise and skepticism but when Davis
demonstrated the model of the new radiophone the Board were very much
impressed and so by the end of the meeting there was quite a different
atmosphere in th e Bo ardr oom.
Mr. John Williams – a Chairman and Managing Director of Smallcrown
Mr.Eldridge – Director of the bank
Mr.Davis – a Marketing Manager of Smallcrown
Ex. 2.15. Find in the text words and expressions close in meaning to the
following.
Data, precise, to prolong, to exhibit, with the purpose of, additional, to be very
much surprised, to go on doing something, to be of the opinion, to supp ort
Ex. 2.16. Explain the meaning of the following terms and expressions in
English.
Sales forecasts, to arrange a demonstration, production figures, to go ahead with
something, productio n capacity, minutes, deadline
Ex. 2.17. Give English equivalents of the following Russian words and
phrases.
а) крайний срок, смесь удивления и скептицизма, прогнозы сбыта,
относящаяся к делу информация, производственные данные, повестка дня,
дополнительная информация
б) увеличить на 25%, внести в повестку дня, быть под впечатлением от
чего-либо, представить доклад, возобновить проект, встретить что-либо с
удивлением, сомневаться (в успехе).
Ex. 2.18. Make a summary of the text using the given expressions.
The text und er the title “ ________ ” tells us about ……….
At the beginning of the text the author explains ……….
The text gives the review of ……….
Then the author passes on to ……….
The article ends with ………
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Part III
apartment
maintenance
premises
здания с прилегающими постройками и участком
residence
место жительства; жильё; место проживания
payments
платежи
tenants
жители
отношения
owner
собственник
требовать; неизбежно влечь за собой;
вынуждать; диктовать необходимость
возникать; появляться; проистекать; являться
результатом
solve
решать
plumbing
водопровод и канализация; сантехнические работы
главный, основной
заниматься
без промедления
tub
кран
sink
раковина
clog
забивать, застревать
drainage
канализационная система
water supply
водоснабжение
вантуз
leakage
утечка, протечка
pipeline
трубопровод
wastage
потери, расход
оповестить, известить
household
домовладельцы, домочадцы
proper usage
надлежащее использование
сохранение; предохранение от порчи
исправить, наладить, устранять неисправность
uilding Maintenance
B
Unit
Ex. 1.1. Read the vocabu lary. Learn the words in bold.
обслуживание многоквартирных домов
relationship
necessitate
arise
1. Apartment Maintenance
major
attend to
instantly
plunger
notify
preservation
circuited wires
rectify
проволока, провода
37

delay
задержка, промедление, задерживать
signboard
знак
summon
вызвать, позвать, известить
remedy
средство, способ устранения неисправностей
power cuts
отключение электричества
cause
вызывать, являться причиной
inconvenience
неудобства
случаться, происходить
assets
managing staf f
odd hours
нерабочее время
бдительный; внимательный;
вор, преступник
power failure
перебой в подаче электроэнергии; падение напряжения
garbage
мусор
dispose
уничтожать, утилизировать
occur
персонал управляющий собственностью, активами
divert smb’s
привлечь, обратить внимание
attention
vigilant
burglar
Ex. 1.2. Read and translate the text.
Apartment Maintenance
Apartment maintenance involves maintaining the premises of the
residence in a clean and hygienic way. It also involves collection of
payments from the tenants and other related work, some administrative work
and ensuring a smooth working relationship between the owner and the
tenants of the house. The job of keeping the premises clean necessitates the
professional to look into each and every problematic situation that might
arise in the house on a daily basis and solve them. Here are some problems
that commonly arise.
Plumbing problems are very major for any house and they need to be
attended to instantly. There might be problems with the toilet, the bathtub or
the sink. Toilet paper might get clogged in the outlet from the toilet bowl.
The apartment maintenance staff should educate people on toilet etiquette so
that they do not clog the toilet outlet with excess paper. When the toilet gets
clogged when water is flushed in, it will not flow down the drainage but
remain in the bowl and as a result its level will rise. The water supply
should be shut off immediately and the clog cleared by using a plunger. The
assets managing professional should take specialized help if he is not able to
manage the situation well.
38

Another problem that needs to be addressed is the leakage of water from
1). premises
a) канализационная система
2). tenants
b) перебой в подаче электроэнергии;
3). power failure
c) водоснабжение
4). assets managing staff
d) жители
e) здания с прилегающими постройками и
участком
6). drainage
f) надлежащее использование
7). proper usage
g) домовладельцы, домочадцы
h) персонал управляющий
собственностью
the pipelines of toilets and bathrooms. It results in the wastage of a lot of water
and such a problem should be addressed immediately. The apartment
maintenance staff sh ould be notified about such problems instantly.
On a general basis, the staff should educate each and every household
about proper usage and preservation of toilets. Sinks and bathtub s can also give
similar problems, which need to be ad dressed immediately .
Electrical problems are the next category of problems that might arise
in housing complexes or individual houses. There might be short-circuited
wires lying on the roadways or corridors and one might step on them, which
can turn out to be very fatal. The apartment maintenance staff should check
the premises for such loose live wires minutely and get them rectified
without any delay. They should put a signboard of danger till they can
summon the electrician to take charge. In the first place they should try to
find some first level remedy by switching off the main electrical supply till
the electrician takes up.
Power cuts cause a lot of inconvenience, especially when they occur at
odd hours. The assets managing staff should be available for prompt help even
during odd hours when ther e is a cut in the power supply. He should che ck out
whether people are stuck in elevators. He should also divert his attention to the
security issue. The apartment maintenance staff should be ever vigilant of any
burglar taking advantage of the period of time when the electrical supply is shut
off. He should try to find out the cause of the power failure at the earliest and
contact the electricians and ask them to attend to the problem as soon as they
can. He should perform the basic rectification operations if he can before the
electricia n arrives.
Maintaining housing complexes involves a lot of other tasks, such as,
ensuring that the telephone lines are working properly and the garbage is being
disposed efficiently.
Ex. 1.3. Match the words and expressions to their translati on.
5). household
8). water supply
39

Ex. 1.4. Find Rus sian equivalents for th e following English expressions.
proper usage residence rectified signboard
1) the relationship between the owne r and te na nt s
2) the leakage of the sink tub
3) with the help of the plunger
4) to dispose the garbage
5) to cause inconvenie nce
6) to solve plumbing problems
7) to result in the water wastage
8) the danger signboard
Ex. 1.5. Find English equi valents for the following Russian expression s.
1) протечка системе водоснабжения
2) исправить проблемы с электричеством
3) забить канализацию
4) основная проблема
5) сбор платежей
6) без промедления
7) вызвать сантехника
8) оповестить персонал, управляющий собственностью
Ex. 1.6. Make up as many word expressions as you can according to the
model:
a Verb + a Noun. Use the verbs below.
Example: to del ay the payme n t
1) to solve
2) to notify
3) to rectify
4) to summon
5) to cause
6) to dispose
Ex. 1.7. Fill in the gaps in the s entences below with the w ords and expressions
from the box. There are two expressions which you don’t need to use.
water supply sink odd hours drainage system
leakage weekdays
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