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Файл:Английский язык в сфере сервиса объектов недвижимости. Учебное пособие
.pdf
PART II
1.
put hours in
вкалывать, засиживаться допоздна
2.
an average of
в среднем
3.
blatant disregard
вопиющее пренебрежение
4.
survey
опрос
5.
make matters worse
усугублять ситуацию
6.
7.
solution
profit
решение
прибыль
REAL ESTATE MANAGEMENT
UNIT I
Management in the sphere of Real Estate
Vocabulary to text 1
Text 1.
Managers under fire
James Sullivan leaves home at 7 a.m. for his office in the City of London and
returns every night after 9 p.m. He is in his early forties (0) .J. . He fears that if he
does not work so hard he will lose his £ 90,000 a year job. But if he continues to put
these hours in, he may lose his wife and his children. He is an unhappy and unwilling
workaholic and knows that these long hours threaten a happy family life.
Experts have warned that heavy workloads are pushing marriages towards
divorce (1) … . Research has shown that British managers work an average of
55 hours a week, in blatant disregard of their contracts, which specify between
35 and 40 hours. A survey of two hundred directors last year showed that nearly
half started work before 8 a.m., (2) … . About two-thirds worked at least one
weekend in four, (3) … .
Most middle managers have taken on new tasks because layers of
management have disappeared (4) … . In many companies there are half the
number of managers as before, paid twice as much (5) … . It leads to stress.
When a man gets home, he feels very stressed and has little left to give. He is
often too tired to talk to his wife. What makes matters worse is that more than
two-thirds of managers have wives who work. (6) …
I. Before you read the text below, discuss these questions.
1) What do you think is a reasonable number of hours per week to work,
if you are in a full time job?
2) What pressures might force people work very long hours?
21
II. Read the text carefully. Choose the best option from A-J below to
1.
property
собственность
2.
boiler
водонагреватель
3.
heater
обогреватель
4.
tenants
арендаторы/квартиросъемщики
5.
maintenance team
команда технического обслуживания
6.
updraft
восходящий поток
7.
gutters and downspouts
водостоки и водосточные трубы
complete the gaps. Three phrases don`t fit at all. As you do the task,
remember to check:
The meaning of the sentence.
The grammar. Does the correct structure come next?
The punctuation.
A. and there are fewer people to do the work.
B. and has led to much higher profits for companies.
C. and the day may have been equally stressful for them.
D. and turning the offspring of wealthy parents into deprived children.
E. and a quarter were still working after 6:30 p.m.
F. and more than half found that they could not take their full holidays.
G. and expected to be three times as productive
H. and discriminates against female managers.
I. and here will then be more women in management.
J. and has three children aged eight, six and two.
III. Discuss these questions.
1. How does this situation compare with your country?
2. Can you suggest any solutions?
IV. Grammar. Find in the text sentences containing verbs in.
the Present Simple Tense,
the Present Continuous Tense,
the Present Perfect Tense,
the Past Simple Tense,
the Future Simple Tense,
Conditional sentences.
Vocabulary to text 2
22
8.
9.
10.
11.
12.
smoke or carbon
dioxide detectors
chirp
shrubs
critters
snow flurry
датчики дыма
или углекислого газа
стрекотать, чирикать
кустарники
грызуны, мелкие животные
снежный шквал
Text 2.
Las Vegas property management – how to get your rental property
Fall is here and winter will be coming up fast.
If you own a rental property now is the time for you to get your property
ready for fall and winter by following our Las Vegas Property Management tips.
Tip #1 – Check the Heating Unit
Since most Las Vegas rental properties have older boilers and heaters it‘s
important to not wait until the last minute to have them checked, you should
have them checked now and serviced to make sure they are ready for your
tenants to start using them once cold weather officially arrives in Las Vegas.
Tip #2 – Clean and Turn All Ceiling Fans on Reverse
Instruct your maintenance team to clean and reverse every ceiling fan in
your Las Vegas Rental Property because turning ceiling fans on reverse will
create an updraft and then push the air down into the room, and this is especially
helpful if you own an older multi-family building because the ceiling fan will
circulate the heat efficiently during the cold winter months.
Tip #3 – Inspect All Gutters and Downspouts
Even though we get very little rain each year in Las Vegas it‘s still
important to check gutters and downspouts because some gutters do wear out
quicker than others and it‘s important to confirm that your gutters are ready to
handle rainfall when it does come.
Tip #4 – Check All Detectors in Your Property
One of the great things about fall is that it‘s also a great time to check all
smoke or carbon dioxide detectors in your property and replace the batteries
because it‘s not uncommon for tenants to not replace the batteries in these
detectors even when they start chirping to alert the tenant that their batteries
need to be replaced.
Tip #5 – Do a Complete Property Cleanup
Hire a gardener to do a complete property cleanup including removing
dead flowers, plants or shrubs and replacing with new plants removing any trash
or debris from your property.
Tip #6 – Check Your Property for Critter Infestation
Another important thing you should do to get your rental property ready
for fall and the winter months is to hire a professional to have your property
ready for fall and winter
(by: Triumph Property Management)
23
fully inspected and search for all points where critters or small animals could
enter your property.
Tip #7 – Inspect Walkways, Stairs, Railings and Driveways
In Nevada it‘s not uncommon to have ice or even the occasional snow
flurry in the morning, before these events occur it‘s important to make sure that
the stairs, driveway, railings and walkways at your rental property are ready for
those cold days and safe for your tenants.
I. Find in the text English equivalents to the following Russian words
and expressions:
проверять,
многоквартирный дом,
осень,
ждать до последнего,
потолочные вентиляторы,
квартиросъемщики,
изнашиваться,
нанимать садовника,
заменить батарейки,
происходить (случаться).
II. Answer the following questions:
1) How many tips are given in the text? What are they?
2) Most Las Vegas rental properties have new boilers and heaters, don`t they?
3) Does it often rain in Las Vegas?
4) It is impossible to see snow in Nevada, isn`t it?
5) What should the property managers do in order to check the property
for critter infestation?
6) Are there any other tips to be given by Russian property management
companies?
III. State if the following sentences are true or false according to the text.
1. All gutters do not wear out and it‘s not important to confirm that your
gutters are ready to handle rainfall when it does come.
2. One of the great things about fall is that it‘s also a great time to check
all smoke or carbon dioxide detectors in your property.
3. It‘s quite a rare case for tenants to not replace the batteries in smoke or
carbon dioxide detectors.
24
4. In order to have the property fully inspected it is necessary to hire a
1.
Residents‘
ManagementCompany
(RMC)
Жилищная управляющая компания
2.
to ensure a competitive
price
обеспечить конкурентную цену
3.
comprehensive
protection
полная (исчерпывающая) защита
4.
leaseholders
арендаторы
5.
Building Sum Insured
страховая сумма здания
6.
thecover
(зд.) покрытие страховки
7.
8.
9.
10.
11.
12.
reinstatementvaluation
chartered valuation
surveyor
subsidenceexcess
outbuildings
to be index-linked
breach
to read the small print
оценка восстановления или ремонта здания
дипломированный оценщик здания
страховой взнос свыше оговоренной суммы
надворные постройки
индексироваться
нарушение, несоблюдение (условий контракта)
читать текст мелким шрифтом
gardener to search for all points where critters or small animals could enter the
property.
5. It‘s important to make sure that the stairs, driveway, railings and
walkways at your rental property are ready for hot days.
IV. Range these tips according to their importance in our weather
conditions.
V. Grammar: have something done. Write down all the sentences
containing this grammar phenomenon. Make up sentences of your own.
Vocabulary to text 3
Text 3.
Housing. Residential buildings insurance
Residents‘ Management Company (RMC) directors and committee members
often take on the task of arranging buildings insurance on behalf of their fellow
residents. Ensuring your block adequately is a major responsibility, but ensuring a
competitive price as well as comprehensive protection can be quite a challenge.
First, it is important to ensure that your buildings sum insured is adequate
and that the cover you obtain is wide enough to protect the interests and
investment of you and your fellow flat owners. Building material and labour
25
costs continue to rise and it is vital to ensure that you take out an up-to-date
reinstatement valuation. Revaluations should be carried out at least every five
years, by a chartered valuation surveyor, and will take into account any changes
or improvements made since the level of cover was first set. Many people
wrongly assume that, if the cover of repairing their property under a claim is less
than the sum insured, it will automatically be paid. This is not true: payouts are
based on the level of cover being sufficient to reinstate the whole property.
The second-and vitally important thing to remember is that policies are not all
the same. The company offering the cheapest deal may not necessarily provide the
level of cover you need. So, before you take out any policy, check that it includes
among the following: all risks cover; public and property liability cover; alternative
accommodation or loss of rent; damage to underground pipes and cables; damage to
fixed glass, shower trays and sanitary fittings; legal expenses; loss or unauthorized
use of Metered Utilities (water); storm damage to fences and gates, and many more.
RMC directors should always check that the description of the property
ensured is accurate and includes cover for the outbuildings, gates, fences and
underground pipes and cables that the RMC is responsible for ensuring. Also,
most policies are index-linked to ensure that the sums insured remain adequatedo confirm with your insurer that this is the case.
RMC directors or offices can be held personally liable for their actions
while working on behalf of leaseholders. Taking out Directors and Officers
Liability insurance provides defense costs and/or compensation for civil liability
charges relating to a ―wrongful act‖ in connection with RMC matters. Such acts
are defined as many actual or alleged: breach of trust; breach of warranty;
neglect; error; omission; misstatement; misleading statement.
Different policies may contain different definitions, so do read the small
print. There will also be Limitations and Exclusions to this type of cover, for
example, dishonesty, fraud, malicious conduct or personal profit, bodily injury,
fines and penalties, pollution, etc.
I. Find Russian equivalents to English terms and phrases from the text.
1. major responsibility
2. adequate sum
3. labour costs
4. under a claim
5. payouts
6. storm damage
7. alternative accommodation
8. misstatement
9. fraud
10. malicious conduct
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II. In the text find English equivalents to Russian terms and expressions.
1. жильцы одного дома
2. осуществлять, выполнять
3. жизненно важная вещь (дело)
4. покрытие стоимости ремонта
5. самая дешевая сделка
6. покрытие всех рисков
7. юридические расходы
8. подземные коммуникации
9. ограничения и исключения
10. личная выгода
III. Questions. Answer the questions in pairs. Which one is the most
interesting?
1. What tasks do RMC directors and committee members take on?
2. Why is it vital to ensure that the reinstatement valuation is up-to date?
3. How often should a revaluation be carried out?
4. What specialist is entitled to perform a revaluation?
5. What are payouts based on?
6. What points should the level of cover include?
7. Is the cheapest deal always beneficial? Why? Why not?
8. Does the insurance policies cover outbuildings, underground pipes and
cables?
9. What ―wrongful acts‖ can RMC managers be liable for?
10. Why is it absolutely important ―to read the small print‖ when signing a
cover?
IV. State if the statements are true or false according to the text.
I. RMC directors arrange the restoring of the residential area.
II. The cover you obtain can protect your flat from natural disasters only.
III. A revaluation should be carried out by people selected from the
leaseholders.
IV. The policies may differ: the cheapest deal doesn‘t mean the most
beneficial for the leaseholders.
V. The level of cover includes notmore than two-three points.
VI. Most policies are subjected to sum changes.
VII. RMC management is personally liable for the current fixes and repairs.
V. Make up a summary to the text.
27
Text 4. Read the text and in pairs answer the questions below.
Terrorism: could your building be a target?
Tempting, isn‘t it, when considering renewal of your residential buildings
insurance, to leave out a terrorism cover. It may seem to be one of those extras you
should have, but could be just easily avoided to save costs to the residents. After all,
how could your property possibly be at risk of being a target for a terrorist attack?
But do you really know who your neighbors are? Even if you live in a quietest rural
area and think your block of flats is never likely to be a target for terrorists, think
again. Maybe, you are thinking that no one in your residential apartments could be a
bomb maker or a target for terrorism, but how certain can you be?
Unfortunately, as with so many things in life, it isn‘t quite that simple.
The terrorist threat could come from a far less obvious source. For example,
where bomb-makers live-explosives are unpredictable and bomb-makers don‘t
appear labelled for the purpose! There is also a very real threat to possible
targets in their own homes-letter bombs, biological weapons or powerful
explosives designed to destroy the property with the target inside.
However unlikely, if an incident occurs and there is no insurance in place,
the directors could be seen to be responsible and where would, say, $ 250,000 of
insurance cover come from?
Don‘t forget, the directors have personal responsibility for their decisions and
actions within the Residents Management Company. Taking out the appropriate
cover is a small price to pay in comparison to risking your personal assets.
Questions.
1. Why do the Residents Management Company directors usually leave
out a terrorism cover in the residential buildings insurance?
2. How could the buildings and the health of residents be damaged by a
terrorist attack?
3. In what forms can possible terrorist threats come to people‘s homes?
4. What possible sums of money do directors risk if an accident occurs?
5. What are real physical ways to protect people from terrorist attacks not
only at their homes, but in the public places, in the streets? Do you observe such
protection measures in our city?
Text 5. Read the text and complete the tasks below.
Social services as tools to tackle energy poverty
―Energy poverty‖ describes a situation when households are unable to
afford essential energy services. Generally, it can have three main drivers:
1) the household income, 2) the cost of the energy bill and 3) the efficiency
of the home appliances together with consumption patterns. In practice,
however, different communities differ greatly as far as employment, social
security systems, climatic conditions, electricity consumption, home
28
insulation or energy retail practice are concerned. So, national governments
and social services are in the best position to assess and address energy
poverty with their own tools.
Most energy companies assist consumers who are struggling with their
electricity usage and bills: they may offer them e.g. energy advice, payment
arrangements or appropriate debt management processes. Nevertheless, as
consumers who have energy debts are likely to have other debts (water, rent,
insurance), awider social policy is often a more effective way to support them
and tackle the root causes of debt.
Social services also have access to the necessary information, experience
and skills to assess personal situations and identify (energy) poor consumers.
Energy suppliers can sometimes help and feedback some information on their
customers (with their consent) to facilitate the process and act together with
relevant stakeholders.
The existence of vulnerable consumers should not be an argument
against liberalization, but a reminder that any market reform has to be
accompanied by special measures for consumers at risk. Measures or
specific contracts designed for (energy) poor consumers should therefore not
represent a regulated attractive long-term alternative to competitive markets,
nor should they create an excessive administrative burden for suppliers. It is
generally thought that regulated tariffs protect consumers, but they actually
do not take people out of energy poverty; their pricing methodology often
lacks transparency; and they may end up increasing energy costs for
vulnerable and non-vulnerable consumers alike.
Government should also be aware that increasing taxes and levies on
energy is not in line with combatting energy poverty. Consumers‘ bills should
reflect as far as possible the market-based cost of energy and should not be a
vehicle for financing other-sometimes totally unrelated policies.
Energy efficiency measures can be a long-term effective solution for tackling
energy poverty. However, supplier obligations are generally not the best way of
funding and delivering such measures. Indeed, they are financially regressive and
the corresponding costs are distributed among consumers regardless of their ability
to pay. In addition, they inevitably create winners (those who receive measures)
and losers (those who cannot or do not receive measures).
All in all, governments should engage in an honest and sensible debate on
how to fund policies to combat energy poverty. More focus should be given to
removing existing barriers to energy efficiency policies. Measures such as
regulatory tools on the housing sector, or financial incentives including tax
exemptions should be envisaged. Considering the progressive nature of taxation,
using social policies would also allow for a fair burden-sharing without causing
those on lower incomes to bear a disproportionally higher burden.
29
Vocabulary to the text
social services
(зд.) социальные службы
the household income
доход семьи
retail price
розничная цена
energy debts
долги за электроэнергию
to assess situation
оценивать ситуацию
vulnerable consumers
«уязвимые» потребители
long-term solution
долгосрочное решение
pricing methodology
способы ценообразования
allinall
в целом, в общем
tax exemption
освобождение от налога
to envisage
рассматривать
corresponding costs
(зд.) сопутствующие затраты
existing barriers
существующие препятствия
Tasks to the text.
I. Find Russian equivalents to the following English phrases.
1. to afford energy services
2. home appliances
3. payment arrangement
4. to tackle the root causes
5. relevant stakeholders
6. consumers at risk
7. to lack transparency
8. excessive burden
9. financially regressive
II. Find English equivalents to the following Russian expressions.
1. потребление электричества
2. поддерживать потребителей
3. социальная политика
4. с согласия
5. облегчить процесс
6. особые меры
7. обязательства поставщика
8. несмотря на способность платить(платежеспособность)
9. финансовые стимулы
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