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Файл:Английский язык в сфере сервиса объектов недвижимости. Учебное пособие
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IV. Grammar. Write down all questions from the text. Define their types.
1.
mutual
обоюдный, двусторонний
2.
to comply (with)
(зд) согласовываться
3.
negotiations
переговоры
4.
to ensure
обеспечить, убедиться в
5.
insofar as
в той степени, на этапе
6.
contractor
подрядчик
7.
legislation
законодательство, законопроект
8.
the party
(зд) участник, сторона (сделки)
9.
irrespective
безотносительный, независимый от
10.
to jeopardize
рисковать, подвергать риску
11.
applicable
применимый, соответствующий
12.
to acknowledge
признавать, подтверждать
13.
to precede
предварять
14.
preliminary
предварительный
15.
lease
аренда, наем
16.
deviation (from)
отклонение, невыполнение (напр. договоренности)
17.
to undertake
предпринять
18.
to terminate
определятьсроки (устанавливать)
V. Group work. Plan some event in a hotel of your city using the tips from
the text.
UNIT III
Relations between a contractor and a prospective hotel operator
Vocabulary to text 1
Text 1.
Construction stage: founding relations with the future operator
1. The hotel is a specific real estate object that must comply with a lot of
special rules and regulations. In order to consider them, negotiations with the
potential operator are usually started at the design and construction stage. This
enables the prospective operator to supervise the progress of design and
construction and ensures the final compliance of the facility with the
requirements of a particular hotel chain.
2. Insofar as the agreement to be concluded with the operator contains
civil law regulations that are typical of various types of agreements (such as
contractor, services, and agency agreements), from the point of view of Russian
legislation, the agreement is considered to be of mixed type.
3. In practice, a large number of various forms of agreements exists which
need to be concluded at this stage. The choice of the particular agreement type
will depend on which of the cooperation forms match the parties' commercial
intentions the most.
11
As a rule, foreign hotel operators want to make agreements that they
conclude in Russia subject to foreign legislation. However, several Russian
legislative regulations are effective irrespective of the legislation selected by the
parties. Due to this, it is recommended that in every particular case the agreement
be checked to comply with the requirements of Russian legislation. Otherwise, the
effective protection of the parties' interests in Russia may be jeopardized.
4. Russian law is also compulsorily applicable to agreements concerning
real estate located in the territory of Russia. Therefore, all issues relating to the
transfer of rights to real estate (if such rights are assumed) shall be determined in
a separate document drawn up in accordance with Russian legislation. A state
arbitration court may refuse to acknowledge and execute a foreign court
decision if the right to real estate was subject to an arbitration procedure.
5. Considering that the contract is to be fulfilled in Russia, it is advisable
to check the agreement from the point of view of tax, and, in particular, to
provide for acknowledging expenses for taxation purposes.One of the typical
ways of registering the parties' legal relations at the stage preceding the actual
operation and administration of the hotel is to conclude a preliminary agreement.
6. It often happens that parties modify the preliminary agreement with a
number of additional terms and conditions governing the parties' relations as for
concluding the main lease agreement. For instance, this could include the
conditions for executing the finishing works, contributing security payments,
and penalty sanctions in case of deviation from the main agreement.
The preliminary agreement indicates the term within which the parties
undertake to conclude the main agreement. If nothing is set out, the term of one
year will be applicable, and after the expiry thereof; the parties‘ obligations will
be terminated.
I. Skim the text and with a partner decide where the text is taken from:
a) a careers‘ guide
b) a hotel brochure
c) a business magazine
d) a juridical magazine
II. Give the proper translation of the following phrases from the text.
A specific real estate object;
civil law regulations;
typical of various types of agreements;
the parties‘ commercial intentions;
to make agreements subject to foreign legislation;
a separate document drawn up in accordance with Russian legislation;
disputes shall be handled by a foreign commercial arbitration court;
it is advisable to check the agreement;
12
the parties‘ relations prior to concluding the main lease agreement;
1.
sample
образец, форма
2.
to strive
стремиться (к), придерживаться (чего-то)
3.
franchise
привилегия, право на владение, на ренту
4.
framework
(зд) рамки
5.
obligatory
обязательный
6.
to fullfil
выполнять, осуществлять
7.
to grant
(зд) предоставлять, давать согласие (на)
8.
relevant
соответствующий, надлежащий
the parties‘ obligations will be terminated.
III. Answer the questions.
1. Why must a hotel comply with a set of special rules and regulations?
(part 1).
2. What enables the potential hotel operator to supervise the design and
construction of the hotel? (part 1).
3. What types of agreements are mentioned in the second part? (part 2).
4. Are foreign hotel operators always happy to follow the requirements
of Russian legislation? (part 3).
5. What clause do agreements often include? (part 4).
6. Why is the hotel to conclude a preliminary agreement? (part 5).
7. What conditions could be additionally included into the preliminary
agreement? (part 6).
IV. Are the statements true or false?
a) Negotiations with the prospective operator can be started only after the
completion of the construction.
b) There exist only two types of agreements to be concluded by the parties.
c) The transfer of rights to real estate is determined in a preliminary
agreement.
d) It is crucial that parties modify the preliminary agreement with a
number of additional terms and conditions.
e) The preliminary agreement can include penalty sanction in case of
deviation from the main lease agreement.
V. Summarize the text: find out the most important things concerning:
a) types of agreements;
b) Russian legislation as for real estate objects;
c) the role of a state arbitration court;
d) preliminary agreement.
Vocabulary to text 2
13
Text 2.
Key types of agreements
As a rule, large hotel chains already have own sample agreements for
administration of hotels and strive to adhere to them. The key forms of building
up relations with a hotel operator are administration agreement, franchising
agreement and lease agreement. Mixed variants are also possible, but the choice
of the particular agreement term depends on the parties' economic interests.
The lease.
The specific feature of the parties' relations in the framework of a lease
agreement is that the hotel operator obtains the right to use the hotel building as
a real estate object.
One of the key features of lease relations with the hotel operator in Russia
is the impossibility to govern the parties' relations on constructing and leasing
the hotel within one agreement.
It is very important to conclude a preliminary lease agreement (its specific
features are commented above) and after completing the construction and
registering the ownership right, conclude a main lease agreement.
As a hotel lease agreement is a long term agreement, it is subject to
obligatory state registration.
The administration agreement.
A hotel administration agreement‘s subject is the fulfilling of
administration services for the hotel by a managing company; thus, it acts as an
agent on behalf of and at the expense of the hotel owner.
As a rule, the agreement with the managing company is a framework
agreement that contains key provisions for the rights and obligations of the parties.
The managing company performs the following main functions:
supervising and administrating hotel operation, establishing prices, keeping
account records, concluding agreements with leaseholders, maintaining a
suitable condition for the hotel property, purchasing foodstuffs and other items,
and participating in the accounting of the selected hotel chain and others.
The commercial assignment (franchising) agreement.
When it comes to a franchising agreement, a foreign hotel chain
specifically grants, to the hotel owner, a package of rights to use the trademark
and ―know-how‖ on administrating the hotel.
On the whole, the package of services fulfilled by the franchiser is
basically similar to the functions of a managing company. The difference is that
in the case of franchising the hotel is actually administrated by the hotel owner
or a company involved. It should be noted, that franchising agreements effective
in the territory of Russia are subject to state registration with the relevant
authorities. The hotel owner is responsible for observing quality standards.
Conclusion
Although a significant number of foreign hotel operators have already
entered the Russian market, the regions continue to demonstrate a distinct lack of
high quality hotels. 'This is also true for big cities like St. Petersburg, where the
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government continues to support hotel infrastructure and tourism development.
1.
Franchising agreement…
a
belongs to a foreign hotel chain.
2.
The choice of the particular agreement…
b
are well paid by the hotel owner.
3.
The right to use the hotel building as a
real estate object…
c
must be registered with the
authorities in charge.
4.
A main lease agreement is concluded…
d
is one form of possible
agreements.
5.
It is a managing company that…
e
after the construction of the
hotel.
6.
The functions executed by a managing
company…
f
is conditioned by the parties
interests and prospective
benefits.
7.
A package of rights to use the trademark
and know-how on administrating the
hotel…
g
is stated in a lease agreement.
8.
If in Russia, franchising agreement…
h
can make use of the hotel
owner finances.
With all this in mind, investing in this field may still be of interest to businesses.
I. Read the text and answer the questions.
1. What are key types of agreements concluded by the owner and the
operator?
2. What agreement is basically composed of two agreements? Name them.
3. Why is the choice of a managing company crucial for successful
operation of a hotel?
4. Explain the basic difference between the franchiser and a managing
company.
5. Do big Russian cities suffer a lack of high quality hotels?
II. Translate the following words and phrases from the text.
Building up relations;
mixed variants;
parties‘ economic interests;
obtain the right;
Russian legislation;
a long-term agreement;
obligatory state registration;
key provisions;
keeping quality standards;
investing in this field.
III. Match two parts of the statements concerning legal rules and
regulations of the agreements.
15
UNIT IV
1.
collapse
крушение, падение
2.
affordable
доступный
3.
to take steps
предприниматьшаги
4.
occupancy
(зд) заселенность, укомплектованность
5.
rates
цены
6.
to remain
оставаться
7.
ongoing
продолжающийся
8.
vacations
каникулы
9.
to stagnate
делаться застойным
10.
to decline
приходить в упадок
11.
to sublet
(зд) сдавать в аренду
Serviced apartments and other types of accommodation
Vocabulary to the text
Text 1.
Development of the hotel industry in post-Soviet Russia
Part 1
International hotel chains came to Russia in the early 1990s. In 1991,
Raddisson SAS started with "Slavyanskaya"; in 1993, the following brands
arrived: Intercontinental, Kempinski, Accor, Marco Polo, IMP Group and
Renaissance. In 1997, more world brands came to Moscow; these included:
Forte le Meridien, Holiday Inn, Sheraton and Marriott.
However, up until 2008, we had a situation of many expensive four or five
star hotels in the centre of Moscow, which is one of the main sights of attraction
for tourists, with the exception of St. Petersburg and a great lack of affordable
three star hotels with good service.
Part 2
The situation had been improving as the Moscow government tried to take
some steps to attract more tourists to Moscow through the construction of new
three star hotels. Every year Moscow adds from 1,000 to 3,000 rooms and there is
no lack of three star accommodation in Moscow. Three star hotels are in greatest
demand amongst tourists. The average occupancy of three star hotels is now 70%;
according to statistics, previously, it was never more than 65%.Currently, Moscow
has 247 hotels with a total room capacity of about 100,000.
Part 3
Moscow remains the most expensive city in the world as far as hotel rates
are concerned. According to the International Hotels and Restaurants
Association, the cheapest hotels are in the USA and the most expensive are in
Moscow. In the USA, the average night costs USD 60, in Switzerland USD 100,
in London -USD 115 and in Moscow - USD 300. The average tourist spends
approximately USD 1400 per 3-4 day trips.
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Although there is a program to start building more three star hotels, another
opinion exists- we do not need more hotels. Instead, we need to increase the
occupancy of existing hotels to 80% as in Europe and drop down the rental prices.
Part 4
According to the information from Moscow government, in 2016 about
5000000 tourists visited Moscow, which is 2 % more than in 2014. Of these, the
highest numbers of tourists were citizens of Germany, USA, China, UK, Italy
and Japan. Records show that from 1999 there has been a 10 to 12% increase
annually. Be that as it may, the ongoing crisis has had some influence on the
situation, with people starting to spend less on their vacations.
Part 5
The first serviced apartments became available in Moscow in the late
1990s. There are two main factors behind this. First, there are very expensive
five star hotels in the centre and very poor quality three star hotels. Serviced
apartments were up to 50 % cheaper than 5 star hotels and offering central
locations, more space and a reasonable quality and service. The second reason is
that some people stay longer than 2 to 3 weeks and prefer to live in a more
homely setting; thereby, leading to a demand for serviced apartments.
Currently, there are more than 50 companies offering serviced apartments
in Moscow, with up to 1 000 units. It is less than 0.01 % of the total hotel rooms,
so the business does not compete the hotels at the moment. However, with each
passing year, serviced apartments become more and more popular amongst
visitors to Moscow. Mostly, these apartments are offered by companies who rent
and then sublet private apartments.
There are also some apartment hotels in Moscow, such as the Volga
Hotel, Irbis Hotel and the Pokrovka Suite Hotel. However, this is a very young
and underdeveloped market.
I. Read the text and give the headings to the parts of the text; one heading is odd.
1. Moscow hotels remain the most expensive in the world.
2. Development of the hotel industry in post-Soviet Russia.
3. Decrease in the tourist flow to Russia.
4. Fighting the lack of three star hotels.
5. An overview of tourism sector.
6. Serviced apartments and short-term rentals in Moscow.
II. Answer the questions.
1. What famous hotel chains came to Russia hospitality market in the
1990? Have you ever stayed in such a hotel?
2. How did the Moscow authorities try to attract tourists?
3. How many hotels are there in Moscow nowadays?
4. How much is it to stay in Moscow hotel?
5. Is it necessary to build new hotels or are there other ways of solving
accommodation problem?
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a)
Collapse;
old-fashioned;
demand;
sights;
affordable;
lack;
to improve;
occupancy;
approved;
to drop down;
ongoing;
to stay.
b)
Available;
lasting;
outdated;
breakdown;
absence
accommodation;
to decrease;
supported;
to develop;
need;
places of interest;
to remain.
III. Match the synonyms from group a) to group b).
IV. Complete the following sentences.
1. Moscow is notoriously known for its (высокиецены) for the hotel
2. The Tyumen local authorities (предпринимаютшаги) to attract investors
3. During the crisis many hotels are closing down and (приходят в упадок),
4. New York (остается) a dream destination for me and my friends because
5. The world economy (в застое) now, that‘s why people (тратят) less
6. Some companies specialize in (сдачу в аренду) serviced apartments for
V. In the text find English equivalents to the following words and phrases.
6. What countries‘ tourists are the highest numbers in Russia?
7. What is the alternative to hotel rooms?
accommodation.
to the tourism sector in our region.
but reasonable prices help some hotels (выживать).
it‘s a city where (всемечты) come true.
money on their (каникулы).
customers who (предпочитают) a more homely setting.
оставляет желать лучшего;
пользоваться большим спросом;
одна из главных достопримечательностей;
нет недостатка (в номерах 3-звездочных отелей);
оставаться наиболее дорогим городом;
продолжающийся кризис;
очень низкое качество;
расположение в центре;
не представлять конкуренции (отелям);
молодой и неразвитый рынок.
18
VI. Grammar: Degrees of Comparison of Adjectives. Find in the text adjectives
1.
lobby
(зд) гостиная, вестибюль
2.
home appliances
бытоваятехника
3.
medium term visit
(зд) командировка, деловая поездка
4.
homelike
домашний
5.
VAT (Value Added
Tax)
налог на добавочную стоимость
6.
solution
решение
7.
to suit needs
соответствовать, отвечать запросам
8.
move-in
заселение
in different degrees of comparison. Give the three forms of each of them.
VII. Find the information about the following and summarize the text.
a) the state and conditions in the Russian rental market during
―perestroika‖;
b) the popularity of three star hotels amongst tourists;
c) the prices of accommodation in the hotels in different countries;
d) the advantages of serviced apartments over hotel rooms.
Vocabulary to text 2
Text 2.
Serviced apartments compete hotels
Speaking of serviced apartments in residential buildings, we shall mention
the following advantages of apartments over hotels:
1. More space - from 40 sq.m. to 110 sq.m.;
2. More privacy and freedom;
3. Full kitchen facilities (including fridge, microwave, electric kettle,
toaster, cooking utensils, etc.);
4. All kinds of home appliances (washing machine, dishwasher, stereos,
iron, vacuum cleaner, etc.);
5. Payment per apartment and not per number of persons;
6. Free high-speed internet;
7. Free local phone calls;
8. Often, free welcome packs (food stuffs at move-in);
9. Rates are up to 50% less than in hotels (which often is the main
argument for using serviced apartments).
At the same time, both apartments and hotels offer:
1. Premium central locations;
2. Housekeeping (cleaning and laundry services);
3. 24-hour technical support;
4. Ordering of taxis, excursions, etc.;
5. Visa registration.
19
Amongst the advantages of hotels are:
1. Nice lobbies;
2. 24-hour on-the-spot reception;
3. Breakfasts (rarely offered in apartments);
4. Included in the price are fitness and sauna (although for the amount
these services are offered, one can easily go to any fitness centre in Moscow).
Is a hotel better than a serviced apartment or vice versa? There is no
definite solution in terms of an ideal accommodation. For some, a serviced
apartment better suits their needs and for others, it's a hotel.
Corporate usage of serviced apartments.
Aside from offering more comfortable accommodation to travelling
families and small groups (which allows even greater savings if one takes into
account advantages no. 3 and 9 above), serviced apartments are also very
popular for medium-term visits by corporate clients.
For example, if a person is coming to work for 2 to 3 months on a project,
it is often the case that he or she wants to stay in an apartment rather than a
hotel, even if it is the most prestigious one. This is because those travelers are
always on the move; they are tired of hotels and want to live in a more homelike
and informal environment.
What services are available?
Usually a serviced apartment offers services similar to those in hotels.
These include cleaning, laundry, ordering of taxi, visa registration, etc.
I. Read the text and answer the questions.
1. What are the advantages of apartments over hotels?
2. What do you think the major ones?
3. What are the main advantages of hotels?
4. Why do corporate clients often prefer serviced apartments?
5. What is VAT? What visitors don‘t pay VAT
II. Say if these sentences are true or false according to the text.
1. The main advantage of serviced apartments is 24-hour on the spot
reception.
2. An average hotel room is much more spacious than a serviced
apartment.
3. Serviced apartments satisfy the needs of all groups or families.
4. ―The more you stay, the less you per night‖ – is a basic principle of a
serviced apartment.
5. All foreign visitors have to pay VAT when renting apartments in Russia.
III. Role-play. Work in pairs.
Imagine you‘re a customer manager with a renting agency. You‘re trying to
persuade a foreign visitor to choose a serviced apartment to rent. Your partner is a
visitor, who is sceptical about living anywhere except a hotel. Act a dialogue.
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