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We would be grateful if you could send us a copy of your prospectus,
detail of accommodation and a current price list.
We will require the facilities of the center from 15 may for two weeks
and expert approximately 150 delegates to attend.
We look forward to hearing from you. Body of the letter (6)
Complimentary close (7) Your faithfully.
Signature (8) Jochen Liesel
Rersonal manager
2. BLOCK STYLE
Block style is also one of the most widespread styles of business letters. This style is similar with the full block style but the letterhead, date,
complimentary closing and signature are located on the right from the
centre of a letter. There is a double space between the parts of a letter and
the paragraphs.
Letterhead (1) MEYER
GmbH IMBERGSTER 46,7000 STUTGART 21
Date line (2) November 12,2000
Bellevue Conference Center Inside address (3)
1862
Fort Lauderdale
Florida FL.2000
USA
Dear Sirs, Salutation (4)
Subject: Annual Conference Subject line (5)
We are planning to hold our annual conference in Florida in may next
year and of our clients -- -recommended Belevue to us.
We would be grateful if you could send us a copy of your prospectus,
detail of accommodation and a current price list.
We will require the facilities of the center from 15 may for two weeks
and expert approximately 150 delegates to attend.
We look forward to hearing from you. Body of the letter (6)
Complimentary close (7) Your faithfully,
Signature (8) Jochen Liensel
Personal manager
81
3. SEMI BLOCK STYLE
In semi-block style the rst line of every new paragraph has 5 spaces
interval from the margin. Semi-block style is the most formal style among
the three mentioned. Letters written with the use of semi-block style has
indented lines at every new paragraph and there are no spaces between
paragraphs.
Letterhead (1) MEYER GmbH
IMBERGSTER 46,7000 STUTGART 21
Date line (2) November 12,2000
Bellevue Conference Center Inside address (3)
1862
Fort Lauderdale
Florida FL.2000
USA
Dear Sirs, Salutation (4)
Subject: Annual Conference Subject line (5)
We are planning to hold our annual conference in Florida in may next year and of
our clients recommended Belevue to us.
We would be grateful if you could send us a copy of your prospectus, detail of accommodation and a current price list.
We will require the facilities of the center from 15 may for two weeks and expert
approximately 150 delegates to attend.
We look forward to hearing from you. Body of the letter (6)
Complimentary close (7) Your Faithfully,
Signature (8) Jochen Liensel
Personal manager
Exercise 3. Answer the questions:
1. What styles of business letters do you know?
2. What are the main features of full block style?
3. What are peculiarities of the block style?
4. What are the characteristics of semi-block style?
82
Exercise 4. Arrange the following parts of the business letter us-
ing the full block style, the block style, the semi-block style:
Dear Mr. Clancy,
Yours truly,
2342 16th Street
Yorkton, NS B4T 1Y9
John Clancy
Personnel Manager
Greenway Publishers Inc.
91 Hollingshead Road
Georgetown, NB
E 3B 2C3
We are pleased to announce that you are invited for our annual award ceremony.
In addition to our invitation there is a programme for our event.
It would be our pleasure to see you among our guests.
Shirley Patterson
Director of the ceremony
February 28, 2013
83
Unit 20. TYPES OF BUSINESS LETTERS
1. Letter of inquiry and request
Exercise 1. Study the following words and word combinations:
1. request / inquiry
2. go back and forth
3. ascertain
4. recipient
5. vaguely
6. purpose
запрос
циркулировать
выяснять
получатель
неясно, размыто
цель
Exercise 2. Read and translate the text:
A large number of business letter are written to ask questions and make
requests. As a result, an almost equal number of letters are prepared to
respond to these. In fact, a letter of request or inquiry may be the start
of a cycle of letters that go back and forth between two people or two
organizations.
Inquiry Letter is a letter written to request information and/or ascer-
tain its authenticity. A letter of inquiry deals with various matters like job
vacancies, funding, grants, scholarships, projects, sales, pre-proposals and
others. The term is common in various business setups as it implies fund
request or pre-proposal information.
Because these kinds of letters need the recipient to respond, it is important to write them in such way that you get a favorable response.
At rst, letters of request may look easy, but they require the same
kind of thought, planning, and revision as many good composition. If your
question is worded vaguely, the reader may have to guess what you want.
If you ask too forcefully for something, the reader may be offended and
ignore your letter completely or put off doing anything about it. The pur-
pose of this kind of letter is to get someone, whom you probably don’t
know, to do you a favour. Often in cases like these, stating the reason for
your request or showing how the recipient can benet from it can be persuasive. A successful request letter, therefore, demands good clear questions and a polite, persuasive tone.
84
If you have several questions, it is acceptable to present them in a num-
bered list.
23 Riverside Drive
Fairmont Hotsprings, NB
January 12, 2017
Lorimar Travel Services
Box 2113
Calgary, AB T6J
Attention: Customer Service Department
The Adult Learning Center is planning a discovery trip to Calgary in July. We have
fundraised for two years so thirteen adult learners can travel to Alberta for a two week
visit that will include the Stampede, mountain hiking, and of various cultural sites. Most
of our group have never travelled more than fty miles from home before. Could you
please send us some brochures to help our planning?
1. What are the exact dates of the Stampede?
2. Is there a schedule of events we could have?
3. What is the cost of various events?
4. What kinds of accommodations are available for group like ours?
5. What museums and other sites are located within a two hour drive of Calgary?
As we still need a bit more money could we ask you a favour? Do you know of any
groups who might donate money or provide rate reductions (or even free services) for
things like accommodation, transportation, or entry fees?
We would appreciate any information you can provide. Thank you on behalf of the
group for your time and assistance.
Sincerely,
Margaret Stonechild
Exercise 3. Answer the questions:
1. What is the letter of inquiry?
2. Why is it important to state the question/ problem in a letter clearly?
3. Is it easy to write such letters? Why/ Why not?
4. What is the purpose of the letter of inquiry/ request?
5. What are the characteristics of a successful request letter?
Exercise 4. You are a parent of a teenager who is quite dependant on gadgets. You’ve heard about the Redrock Adventure center
and decided it would help to solve the problem. Write a letter to the
Redrock Adventure Center, Castletown, Co. Galway, asking for infor-
85
mation about summer courses for young people. Explain what kind of
courses you are interested in and its cost. Also, look for information
on places to stay near the Adventure Centre.
Exercise 5. You are the head of your local students’ club. Your
group is planning to take part in a cycling tour of Co. Wicklow. Write
to the Information Ofce, An Oige, 39 Mountjoy Square, Dublin 1,
asking for information about hostels in Wicklow, group rates and
about possible discounts for students.
2. Letter of application
Exercise 1. Study the following words and word combinations:
1. application
2. hire
3. employees
4. skills
5. job interview
6. work experience
7. references
Exercise 2. Read and translate the text:
The next type of business letters is the letter of application.
Many employers hire new employees depending on the quality of the
letters they receive. In a letter of application, you are really promoting
yourself and selling your skills. You want to interest the audience (the
reader) in your qualications so that he/she will think you are right for the
job. The real purpose of a letter of application is to get a job interview.
In the rst paragraph, say clearly which job you are applying for and
how you found out that the job was available.
In the second paragraph, tell the reader about specic skills and work
experience that relate directly to the position you want to get. Focus on
the skills and abilities you can offer the company. Never say you want the
job because you need the money.
In the third and last paragraph, state the purpose of your letter and ask
for an interview. Be sure to thank the reader for looking at your letter and
заявление
нанимать на работу
рабочий, работник, служащий
навыки
собеседование
опыт работы
люди, которые могут дать
рекомендации
86
resume. Sometimes, a resume may not be necessary. In this case, mention
your education, work experience, school/community involvement appropriate to the job and the names of two or three references. Do not go into
details in the letter. Find out the name and title of the recipient. The minimum length of application letter is no less than a page.
There is an example of the application letter:
8 Sue Circle
Smithtown, CA 08067
May 12, 2016
George Gilhooley
XYZ Publishing House
87 Delaware Road
Hateld, CA 08065
Dear Mr. Gilhooley,
I am writing to apply for the position of painter of children books advertised in the Times
Union. As requested, I have enclosed a completed job application, my certication, my
resume, and three references.
The opportunity presented in your advertisement is very interesting, and I believe that
my strong experience and education will make me a very competitive candidate for this
position.
With a Bachelor of Art degree in Painting and Drawing, I have a full understanding
of my duties. I also have experience in learning and excelling at new technologies as
needed.
Please see my resume for additional information on my experience.
I can be reached anytime via e-mail at john.donaldson@emailexample.com or my cell
phone, 909-555-5555.
Thank you for your time and consideration. I look forward to speaking with you about
this employment opportunity.
Sincerely,
John Donaldson
John Donaldson
87
Exercise 3. Answer the questions:
1. What do people do by writing letters of applications?
2. What is a real purpose of a letter of application?
3. What do we state in the 1st paragraph?
4. What does the 2nd paragraph state?
5. What is the 3rd paragraph about?
Exercise 4. Using the example letter of application, write an application letter using full block style/semi block style as if you look for a
job of:
• a veterinary doctor
• an engineer
• a guide
• an agronomist
• an economist
• a land-use planner
• a food technologist
Exercise 5. Write an application letter using full block style/semi
block style according to this information:
Imagine that you decided to take Master’s programme in the University of England. You saw an announcement about graduates’ admission on
the ofcial Internet page of the University of England. You want to take a
Master’s programme on you speciality. So, they ask to submit an application letter. They are looking for young people with Bachelor degree, secondary education that can participate in different non-academic activities.
Application letters must be sent for the following address:
Principal Mr.Brown, PhD, prof.,
University of England,
23 Greendale St.,
London, The UK.
88
Unit 21. RESUME
Exercise 1. Study the following words and word combinations:
1. to summarize
2. to reect
3. key component
4. objective
5. hard evidence
кратко рассказывать
отражать
основной, ключевой компонент
цель
объективные доказательства
Exercise 2. Read and translate the text:
Resume is an important part for a job interview. It summarizes your
education, your work experience and reects your special mix of skills
and strengths. It can normally be from 1 to 3 pages long and sent by post
or via e-mail.
Key Components of All Resumes
A) Contact Information
Contact information is necessary for employers because if they know
your contacts they can connect with you in any moment. Here you point
your name, address, phone number and e-mail.
B) Objective
The objective is the statement about your career goal.
An objective can save the employer a lot of time while he identies
what position they can offer you, which will produce a favourable impression.
C) Education
This section is designed to show an employer that you have the necessary educational credentials to do the job. In your “Education” section,
you will most probably want to list:
a) higher education degrees and certicates
b) non-credit professional training/coursework;
D) Experience
This key section of resume is designed to give hard evidence that you
really can do the job you are applying for. You begin with the most recent
work place:
2015 – 2016 – worker (now)
2015 – 2013 – waiter
2013 – 2009 – driver
89
E) References
In a US resume this section should only include one of these state-
ments, thus signaling the end of your resume.
References are available upon request
REFERENCES: Please see attached
References will be provided at the interview
There is an example of the resume:
Stepan I. Maximov
123456, Moscow,
Lenin St. 1, apt.2
Tel. home: (495) 555-55-55
Tel. mobile: 8-ХХХ-555-55-55
E-mail: aleksey@mail.ru
Objective:
To obtain a position of IT Specialist
or any position related to software and hardware of end-user system support.
Education:
1989 – 1995
Moscow Institute of Radioengineering, Electronics
and Automatics (MIREA). Graduate as an Engineer
Of Electronic Engineering
Work Experience:
1995 to present
working as a chief specialist in Scientic Technical
Centre “SYSTEMA” of Federal Agency of Government Media under the President of the Russia
Federation:
− programming
− supporting of end-user system
− preparing documentation for software
− design of software interface
− participation in international exhibition
− producing Power Point presentations of soft-
ware
90
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