Английский язык для туризма и гостеприимства. Практикум

VIII.Answer the questions.

  1. Are you going to have some time to rest in the countryside?   2. Where did you rest last summer?

  3. What kind of vacation do you prefer?

  4. What is the difference between half-board and full-board?   5. Do you prefer snorkeling or fishing?

  6. What does all-inclusive mean?   7. Which excursions do you like the most?   8. Do you like adventure activities?   9. What does the cultural tour include? 10. What tours do young people choose?

11. Why do parents need a babysitter on vacation? 12. What are the most famous picture galleries in Moscow?

IX. Give the definition of the following terms.

  1. Vacation package   2. Children’s entertainment   3. Peak season   4. Honeymoon   5. Half-board   6. Full-board   7. Tailored package   8. Family day out   9. Complementary 10. Information pack 11. Day-trippers

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X. Translate the sentences into English.

  1. Я люблю путешествовать налегке.   2. Группа прибудет вовремя.

  3. Вам необходимо зарегистрироваться заранее.   4. Жители города приветливы и дружелюбны.   5. Я предпочитаю пакет «все включено».

  6. Когда мы путешествуем с детьми, нам иногда необходима няня.

  7. Для пожилых людей необходимы другие условия проживания.

  8. Молодежь любит пешие экскурсии.

  9. В дорогих ресторанах чаевые входят в счет.

10. Экскурсии по достопримечательностям – основная часть нашего тура.

11. Мне необходим индивидуальный пакет. 12. Семейный отдых мы всегда проводим за городом. 13. Мы были уверены, что эта экскурсия на весь день.

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UNIT 5

HOTELS

I. Study the active vocabulary.

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to check in / check out – зарегистрироваться / выписаться to check the

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to reserve directly with – забронировать номер непосред-

II. Make expressions by matching the words from the left and right columns.

III. Make the questions using modal verbs.

  1. She can fix me up for one night.   2. We must fill in the arrival card.   3. He needs our passport for registration.   4. We may pay for the whole week.   5. You cannot wish for a better room.   6. We could put an extra bed.

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  7. We could also produce our own guide to the local neighbourhood.

  8. You must leave the key at the desk when you go out.   9. You needn’t worry about your luggage.

10. We can dine in our own room.

11. You must warn the clerk in advance when leaving. 12. I don’t need room any longer.

13. We can take your bags up to the room. 14. We could serve breakfast until 1 p.m.

15. I can’t get a good night’s sleep because of a noisy street. 16. You mustn’t smoke in the room.

17. You might like to go early.

IV. Make the sentence negative.

  1. It’s a good idea to reserve a room at the top of the hotel. The views are great!

  2. They are friendly. They always say good morning or smile.   3. The room was spotlessly clean and comfortable.

  4. Guests are happy when hotel facilities meet their expectations.

  5. The hotel is fully booked this week.

  6. It makes you seem more friendly and helpful.   7. Most guests love the fact that we are a green hotel.

  8. The hotel has an app that allows guests to order room service using their smartphones.

  9. Many hotels leave the fridges empty so guests can bring their own food and drink.

10. Guests are satisfied when they check out if the total charge is what they expected.

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11. Hotels are expensive in Moscow and it’s difficult to find affordable rate accommodation.

12. She requires a double-room for a fortnight. 13. I should like to have a room with a bath. 14. Ask the doorman.

15. Asmaller room suits me.

V. Make up special questions.

1. Most hotels offer single, double and twin-bedded rooms. (What…?).

2. The front desk provides sales of room, guest registration, key service, message and mail service, guest account. (Who / What kind of…?).

3. A guest may ask the receptionist to provide an extra bed in a double room for the family member. (Who / What / Why…?).

4. When the guests check out, the housekeeper inspects the room and informs the front desk. (Who / What / Who…to?).

5. The guests may keep their valuables in a safe deposit box. (Who / Where / What…?).

6. When the receptionist watches the guest arrive, he/she meets and greets them. (Who…to?).

7. The operator can connect the guest with any hotel service. (Who / What / Who…to?).

8. The management consists of the general manager, assistant general managers, department managers, duty managers, supervisors. (What / What kind of…?).

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VI. Translate the word combinations to complete the table.

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VII. Translate the sentences into Russian.

  1. Have you made reservations?

  2. We can save money if we share a room with my parents.

  3. Oh! I’m afraid I don’t have a record of a late checkout for you.

  4. A good laundry service is important if you’re staying for more than a few days.

  5. Do you need any help with your luggage?   6. Can you put in an extra bed?

  7. Let’s ask a doorman.   8. Asmaller room will suit me.

  9. We should like rooms – two single rooms or one twin-bed- ded room.

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10. I’m sorry, but we are all booked up. We are expecting a delegation.

11. Visitors can get cheaper rates if they book with a travel agent.

VIII.Answer the questions.

  1. What do hotel guests expect when they check in?   2. How does the receptionist help the guest to check in?   3. Who carries the guest’s luggage in the hotel?   4. What kind of rooms do most hotels offer?

  5. What does the reservation department provide?   6. What are the duties of the receptionist?

  7. What does the housekeeper do when the guests check out?   8. Where are the ex-Soviet hotels located?

  9. What do the hotel guests really hate? 10. What do the hotel guests complain about? 11. Is there enough professional service in hotels? 12. What kind of comfort do the guests want? 13. When are the guests satisfied?

IX. Give the definition of the following terms.

  1. Affordable rate

  2. High standards of accommodation   3. Electrical equipment   4. Overpriced items

  5. Hotel facilities   6. Confirm the reservation

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