Английский язык для туризма и гостеприимства. Практикум
.pdf
Russian |
English |
|
|
|
to visit relatives |
|
|
|
to expect growth |
|
|
|
to combine tours |
|
|
|
to travel on business |
|
|
|
to merchandise clothes |
|
|
|
to recognize brands |
|
|
|
to confirm a booking |
|
|
|
to include events |
|
|
|
to find out about attractions |
|
|
|
international customer |
|
|
|
domestic flight |
|
|
|
average number |
|
|
|
lost town |
|
|
|
sacred place |
|
|
|
recreational purpose |
|
|
VII. Fill in the appropriate prepositions. Some of them are used twice.
with |
in |
|
|
from |
of |
|
|
before |
for |
|
|
on |
among |
|
|
1. These countries spend the most ……… the outbound tourism.
11
2. It is about 80% ……… all tourist trips. 3. People travel ……… many reasons. 4. Where do the visitors come ………?
5. What time do they arrive ……… the USA?
6. These brands are the most popular ……… the foreigners. 7. The survey is focused ……… the emerging markets. 8. Can you say the date ……… two ways?
9. I check the booking ……… the payment. 10. Can you combine it ……… other tours?
VIII. Underline the appropriate word.
1. Europe is the top region with more than half the world’s total tourism (destination / market / arrival).
2. Spain has 53 m (domestic / outbound / foreign) visitors a year.
3. The WTO also collects information on tourists’ (spending / booking / receiving) habits.
4. Hi! I’d like to (confirm / book / receive) a table for 4 for Saturday night.
5. I’m phoning about the times for the (destination / market / coach) tour to Gdansk.
6. There are changes in hotel (flights / bookings / arrivals). 7. I can send you a ( confirmation /booking / payment).
8. Are you interested in a package with flights and (destination / accommodation / trekking)?
9. The package includes return (accommodation / booking / flights).
10. France receives the most money (payment / receipts / price) from international tourism.
12
IX. Give definitions of the following terms.
1. Domestic tourism 2. Inbound tourism 3. Outbound tourism 4. International tourism 5. Tourist destination 6. Booking 7. Confirmation 8. Tourism receipts 9. WTO (UNWTO) 10. VFR
X. Translate the sentences into English.
1. Эта туристская дестинация принимает более 50 миллионов зарубежных туристов ежегодно.
2. Въездной туризм очень популярен среди международных путешественников.
3. Мы можем предложить роскошное размещение в нашей гостинице.
4. Турпакет включает автобусный тур и посещение древних развалин.
5. Автобус выезжает из Москвы в восемь вечера.
6. Я звоню вам, чтобы уточнить подробности бронирования. 7. Вы можете подтвердить бронирование после оплаты. 8. Вы можете произнести Вашу фамилию по буквам?
9. Турагент ожидает Вашего звонка, чтобы уточнить подробности тура.
10. Мы включаем перелет, размещение и экскурсии в турпакет.
13
UNIT 2
JOBS IN TOURISM
I. Study the active vocabulary.
(university) degree |
– степень, квалификация по диплому |
activity |
– деятельность |
advantage |
– преимущество |
adventure |
– приключение |
advert (advertisement) |
– рекламное объявление |
applicant |
– кандидат, претендент |
application |
– заявление |
bell service staff |
– служба посыльных |
bottom |
– дно |
career |
– карьера |
concierge |
– консьерж |
conditions |
– условия |
cook |
– повар |
covering (cover) letter |
– сопроводительное письмо |
creative |
– творческий |
current |
– текущий |
customer-focused |
– клиентоориентированный |
department |
– отдел, подразделение |
disadvantage |
– недостаток |
efficient |
– эффективный |
embarkation/ |
|
disembarkation |
– посадка, высадка |
employee |
– работник |
entertainer |
– ведущий на празднике, шоумен |
entertainment |
– развлечение |
essential |
– важный, существенный |
14
excellent |
– отличный, превосходный |
executive chef |
– шеф-повар |
experience |
– опыт |
first aid |
– первая медицинская помощь |
flexibility |
– гибкость |
flexible |
– гибкий |
flight attendant |
– бортпроводник |
fluent |
– беглый (о речи) |
full-time |
– полный рабочий день |
guide |
– экскурсовод |
hard-working |
– трудолюбивый |
hospitality |
– гостеприимство |
housekeeper |
– заведующий службой горничных |
human resources |
|
manager |
|
(HR manager) |
– менеджер отдела кадров (менеджер |
|
по персоналу) |
job |
– работа, дело, рабочее место |
long-term |
– долгосрочный |
low-paid |
– низкооплачиваемый |
nautical |
– морской |
on-the-job training |
– стажировка на рабочем месте |
opportunity |
– возможность |
outgoing |
– общительный |
part-time |
– неполный рабочий день |
passion |
– страсть |
permanent |
– постоянный |
pressure (under |
|
pressure) |
– давление, под давлением |
promotion |
– продвижение |
quality |
– качество |
recreation |
– отдых |
recruitment |
– найм на работу |
regarding |
– в отношении, относительно |
relevant |
– подходящий, соответствующий |
request |
– запрос |
responsible |
– ответственный |
resume |
– резюме |
15
return airfares |
– авиатариф в оба конца |
salary |
– заработная плата |
schedule |
– график |
seasonal |
– сезонный |
shift |
– смена |
shore excursion |
– экскурсия на берегу |
short-term |
– краткосрочный |
skill |
– навык |
temporary |
– временный |
to advance |
– продвигаться |
to apply for |
– претендовать на должность, |
|
подавать заявление |
to consider |
– считать, рассматривать |
to deal with |
– иметь дело с |
to develop |
– разрабатывать, развивать |
to earn |
– зарабатывать |
to employ |
– нанимать на работу |
to expect |
– ожидать |
to gain |
– получать |
to hesitate |
– сомневаться |
to host |
– принимать, быть хозяином |
to interact with |
– общаться, взаимодействовать |
to look for |
– искать |
to look forward to |
– с нетерпением ждать |
to maintain |
– поддерживать, эксплуатировать |
to mention |
– упоминать |
to negotiate |
– вести переговоры |
to offer |
– предлагать |
to provide |
– обеспечивать |
to realize |
– понимать, осознавать |
to suit |
– подходить, соответствовать |
to supervise |
– руководить |
training |
– обучение |
truth |
– правда |
vacation |
– отпуск |
waiter |
– официант |
16
II. Make expressions by matching the words from the left and right columns.
1 |
flight |
a |
housekeeper |
|
|
|
|
2 |
hospitality |
b |
airfares |
|
|
|
|
3 |
executive |
c |
skills |
4 |
return |
d |
foreign language |
|
|
|
|
5 |
communicative |
e |
industry |
|
|
|
|
6 |
experienced |
f |
quality |
7 |
part-time |
g |
conditions |
|
|
|
|
8 |
fluent |
h |
job |
|
|
|
|
9 |
essential |
i |
attendant |
10 |
working |
j |
entertainer |
|
|
|
|
III. Make questions using the present simple or present continuous forms of the verbs. Start with the words in brackets.
1. He works full-time. (Does…?)
2. Many people consider tourism as seasonal work. (How…?) 3. Tourism is a people-focused industry. (Is…?)
4. He is working in the hospitality industry now. (Where…?) 5. They are learning practical skills. (What…?)
6. She is looking for a full-time job in the entertainment industry. (Who…?)
7. There are low-paid tourism jobs. (Are…?)
8. He’s interested in a long-term career in tourism. (What career…?)
9. Aflight attendant needs to be a good communicator. (Does…?) 10. The hotel offers on-the-job training. (What…?)
17
IV. Make the sentence negative.
1. IT skills are essential.
2. Travel organizations provide on-the-job training. 3. It’s a long-term career.
4. He’s looking for a job in hospitality industry. 5. You need to be enthusiastic to work as a guide. 6. You know what to expect working in the travel sector. 7. He is checking in the guest at the moment.
8. They are negotiating with the corporate clients. 9. I have a passion for cooking.
10. I realize I must work hard.
11. The executive chef is supervising the cooks in the kitchen. 12. Abellboy usually helps the guests with their heavy baggage. 13. The receptionist is working at the front desk in the hotel.
14. The executive housekeepers inspect the bathrooms daily. 15. I’m training new employees.
V. Put the verbs in the appropriate form of the present continuous tense.
1. He (to help) to develop a new online promotion now. 2. They (to recruit) part-time staff.
3. The guests (to check out) at the reception desk. 4. I (to train) new employees.
5. Currently, he (to work) on pricing and promotion.
6. At present I (supervise) the employees of the marketing department.
7. We (to negotiate) with the corporate clients for banquet services at the moment.
18
8. He (to look forward to) meeting the applicants. 9. I (to prepare) food for the executive chef now. 10. The waiter (to take) a lunch order at the moment. 11. I (to look for) a sous chef for our restaurant. 12. Currently, the travel agent (to sell) a package tour.
13. The building manager (to supervise) the repair work in the hotel.
14. He (to organize) the entertainment for the passengers of the cruise.
15. The shore excursion manager (to give) the presentation to the passengers.
VI. Translate the word combinations to complete the table.
Russian |
English |
|
|
краткосрочный договор |
|
|
|
предложить возможность |
|
|
|
работать посменно |
|
|
|
неполный рабочий день |
|
|
|
стажировка на рабочем |
|
месте |
|
низкооплачиваемая |
|
должность |
|
приобретать опыт |
|
|
|
клиентоориентированный |
|
сотрудник |
|
организационные навыки |
|
|
|
взаимодействовать с заказ- |
|
чиками (клиентами) |
|
19
Russian |
English |
|
|
необычный запрос |
|
|
|
график работы |
|
|
|
иметь дело с гостями |
|
|
|
нанимать на работу |
|
персонал |
|
получить должность |
|
за границей |
|
|
executive chef |
|
|
|
online promotion |
|
|
|
front desk operation |
|
|
|
kitchen staff |
|
|
|
a passion for cooking |
|
|
|
to negotiate with corporate |
|
clients |
|
to organize staff training |
|
|
|
customer complaints |
|
|
|
to work on pricing |
|
|
|
job opportunities |
|
|
|
qualification in hospitality |
|
|
|
to finish a diploma |
|
|
|
to supervise the department |
|
|
|
to look after the building |
|
|
|
responsible for the reception |
|
|
20
