Английский язык для профессиональной практики. Учебное пособие
.pdfAppendix #2 Phone call
Answering the phone: Hello, Tom Fold speaking / Good morning, Madison Ltd.
Making contact: I’d like to speak to Ann/ Schilling, please/ Could I have the sales department, please?
Identifying yourself: This is( My name’s) Pam Blanco/ Pam Blanco is speaking.
Stating your purpose: I’ m calling about..../ The reason I’ m calling is....
Making arrangements: Could we meet on Monday at 9.30?/ How (What) about April 10th?/ Is 11.35 convenient( OK)?
Changing arrangements: I’m afraid I can’t come on Friday/ We’ve got an appointment for 11.00, but I’m afraid something’s come up/ Could we fix another time?/ I can’t make it on....
Responding: That’s fine/OK for me/ Sorry, I can’t make it then/ No problem.
Closing: Good/ So, I’ll see you on the 8th/ Thank you/ Goodbye/ Right/ Ok then/ That’s great, I’ll see you...
Starting the conversation/ Leading into an introduction
Is anyone sitting here? – No, it’s free. Please take a seat. Is this seat free? – Yes. Please go ahead.
Is this the right place for...? – Yes, that’s right./ I hope so! That’s what I’m here for too.
It’s really hot/ humid/ busy/ crowded, isn’t it? – Yes, it is, isn’t it?
I don’t think we’ve been introduced./ I don’t think we’ve met. – No, I don’t think we have. I’m (name).
May I introduce myself?/ I should probably introduce myself. – Of course.
Checking if it’s the person that you think it is
Good afternoon. I have an appointment with (name)./ Hi, I’m here to see (name). –
That’s me. Thanks for coming.
I’m supposed to meet (name). Is that you (by any chance)?/ You must be (name)./Excuse me, are you (name)?/ I’m sorry. Are you (name)? – That’s right. You must be (name).
Giving your own name
My name is (name) and I…/ I’m…, by the way./ I forgot to introduce myself. I’m… -
Nice to meet you (name). I’m (name).
Expressions meaning “Nice to meet you”
It’s so nice to finally meet you (face to face). – It’s so nice to finally meet you too.
Pleased to meet you. – Pleased to meet you too.
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Making conversation
What do you do?/ What’s your job? – I’m a sales rep.
What exactly do you do (in your job)?/ What are your duties?/ What’s your role? – I’m in charge of customer support in the Middle East and North Africa./ I help develop new products./ I’m responsible for…/ I have to…
Who do you work for? – I work for Kobe Steel./ I work for a Japanese raw materials company.
What does your company do?/ What kind of company do you work for? – It mainly produces raw materials like steel and copper.
What does your division/ department/ section/ team do? – It checks quality and helps improve processes.
What is your bestselling product?/ What is your most famous product? – We’re quite well-known for stainless steel and aluminium.
Where is your company based? – Our HQ is in Kobe, Japan./ Our head office is in Western Japan.
Is this your first time in…? – It is actually. It’s great to be here./ Actually, yes. I’ve always wanted to visit./ It’s my second time, but I haven’t been here for ages.
Did you have any trouble finding us?/ Did you have any problems finding us? – No, no problems at all. The map you sent was very clear thanks.
Where have you come from today?/ Did you have to come far today? – Just Shinagawa, so not too far./ We came straight from New York, actually.
Where are you from?/ Where do you come from? – I’m Japanese./ I’m from Aichi in Northern Japan.
Discussing business cards
Do you have a business card (on you)? – I do. Just a moment while I find
them.
Perhaps we should exchange business cards. – Good idea. Let me just find mine.
Here’s my business card. – Thank you very much. Here’s mine. Like “Nice to meet you” at the end of the conversation
It was a pleasure to meet you. – It was a pleasure to meet you too.
Making conversation (when meeting for the first time or meeting again)
How long are you here?/ How long will you be here? – Just two days this time./ I have to leave tomorrow, unfortunately.
What’s your hotel like?/ How’s your hotel? – Very comfortable, thanks.
Giving reasons for ending the conversation
I’m afraid there’s someone I really need to speak to./ I have a meeting in five minutes, so…/ I have a train to catch, so…/ My train leaves in ten minutes, so… – Of course, I’ll let you get on./ No problem, thanks for talking to me.
Talking about the next contact between you
I’ll check with my boss and…/ As I said, I’ll email about…/ I’ll phone you about… -
Great. Looking forward to hearing from you.
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I hope we have the chance to meet again soon. – I hope so too.
Good wishes for something that the other person will do in the future
Good luck with…/ (I hope you) have a good time./ (I hope you) have fun./ Have a good trip./ (I hope you) have a good weekend./ Take care./ Bon voyage./ Have a safe journey. – Thanks. You too.
At the restaurant
Could I have a menu, please?
Here you are.
Enjoy your meal!
Would you like ...
Can I get you anything else?
I'd like the check, please.
That'll be ...
Have a good day!
The spaghetti / steak / chicken looks good.
How is the pizza / fish / beer?
What would you recommend?
I'd like my steak rare / medium / well done.
Are there any nuts / peanuts? I have allergies.
Do you have any vegetarian dishes?
Could I have a glass of water, please?
Could you tell me where the restroom is?
I'd recommend the lasagna / steak / pizza.
Would you care for an appetizer / a beer / a cocktail?
I'd like to have a beer / steak / a glass of wine.
Appendix #3 |
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dealing with… |
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It is spoken in detail about… |
The article is of great help to … |
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The article is of interest to … |
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discussed in detail, stressed, reported, |
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considered. |
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Appendix #4
I should like to begin my report with...
This report centers about (deals with, devotes considerable attention to, is
oriented forward to …
First (secondly, finally)...
In this connection, particular importance should be put on...
This is proved by…
To make it more clear...
It is for this reason that...
I have in mind here...
The resume can be stated in two general observations...
Thus, I dare to conclude...
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Let’s assume that...
As previously stated...
To a certain extend...
It is enough to mention...
To gain a deeper insight into...
It needs to be said that...
That’s why...
On the whole...
To start with...
To present the figures/data/ description/situation on, the classification
of…
To state the fact...
To give the following examples...
To describe (subsequently)...
The speech /description/ is organized/arranged/ presented from up to
down/inside to outside/from general information to detail…
Thirdly/then/after I depict (enumerate the similar/alternative
features/characteristics of…)
At first sight, there is an impression that…
The common/ alternative features are as follows…
In addition/moreover it is necessary to state the fact that…
As illustrated in the following diagram, scheme, table.
The main/greatest advantage of that method is …
Nevertheless/ on the other hand, there are several disadvantages as
well.
As a result, we find a clear difference between…
It is possible to conclude that …
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БИБЛИОГРАФИЧЕСКИЙСПИСОК
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2.Качалова, К.Н., Израилевич, Е.Е. Практическая грамматика английского языка с упражнениями и ключами / К.Н.Качалова, Е.Е.Израилевич.– СПб.:
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ФЗ №436-ФЗ Издание не подлежит маркировке в соответствии с п. 1 ч. 4 ст.11
Учебное издание
Пашина Алёна Владимировна
Денеко Марина Витальевна Подоляк Регина Рустямовна
АНГЛИЙСКИЙ ЯЗЫК ДЛЯ ПРОФЕССИОНАЛЬНОЙ ПРАКТИКИ
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