- •Unit 1. Making contacts reading
- •I. Before reading the text learn the following the words.
- •Telephoning across cultures
- •II. Answer the following questions.
- •Discussion
- •I. Meeting people
- •I. Here are the words and phrases which are commonly used when we meet
- •Greetings
- •Farewells
- •Thanks and possible answers
- •First words
- •Ending the small talk
- •II. Now make the telephone call yourself, using the words above. Try not to use the notes.
- •III. It is not always possible to follow your original plans. You, or your contact, may want to change an appointment. Study the expressions below.
- •III. The telephone
- •I. This datafile gives you many of the terms and phrases commonly used in making telephone calls.
- •II. After studying the text and the datafile above, decide if the information below is true or false.
- •III. Insert the missing word.
- •IV. Choose the best answer for the phrase:
- •IV. Using the words and expressions you have studied try to explain the system of telephone dialing in our country.
- •II. Answer the following questions.
- •I. You are in London and you want to buy a ticket for Glasgow. Complete the dialogue.
- •II. On the plane.
- •III. At the airport.
- •I. Learn the words you may need for your flight.
- •II. Read the following dialogue. Work in pairs.
- •III. Complete the dialogue using the words you have studied.
- •IV. Use have to and some of the terms from exercise I to complete the following sentences.
- •V. Here are the phrases and questions which you may be asked when you have to pass through the Customs.
- •VI. Complete the dialogue. Work in pairs.
- •VII. Now, it’s your turn to go through the Customs. Make the dialogue. Unit 3. Meetings. Negotiations. Deals. Reading
- •I. Before reading the text find the meaning of the words below in the dictionary. Learn them by heart.
- •II. Answer the following questions.
- •IV. Read and translate the dialogue “Structure and functions of a bank”
- •Discussion meetings. Negotiations. Deals
- •III. Negotiations
- •I. Dr. Smith is holding a two-day seminar on negotiating techniques. At the end of the first morning he gives the group his ten rules for negotiating. Here they are.
- •II. Read Dr. Smith’s rules and then look at the remarks in list a. These remarks are not good for negotiating. Instead, use phrase from list b.
- •V. Complete the questionnaire to find out if you are a good negotiator?
- •IV. Deals
- •I. The words below show some of the most common uses of the word deal.
- •II. Complete these sentences using each of the phrases above in the appropriate form.
- •Unit 4. Company structure reading
- •I. Before reading the text find the meaning of the words below in the dictionary. Learn them by heart.
- •Company structure
- •II. Answer the following questions.
- •Discussion the inner structure of a company
- •II. Using the information above answer the following questions.
- •III. Give your view on features listed below. Which of them are the most important for the manager? Which ones are not so essential?
- •IV. Read the text about mts Systems Corporation and complete the following “fact file” organisation chart below.
- •V. Now read the text again and complete the organisation chart
- •VI. Circle the word that does not belong in each horizontal group.
- •Marketing
- •II. Answer the following questions.
- •III. Read Mr. Lopez presentation.
- •IV. Below are some notes made by one of the colleagues of Mr. Lopez , some of them should be corrected. Write true or false against each statement.
- •V. Before reading the text, discuss these questions. Then read the text.
- •Zumo – creating a global brand.
- •Unit 6. Advertising reading
- •Advertising
- •II: Sort out the most important information from the text and retell it.
- •Sacrilege
- •V. Find words or expressions in the text which correspond to the following definitions.
- •Discussion
- •Focus Advertising
- •Writing
- •Unit 7. Money reading
- •I. Before reading the text learn the following words.
- •The dollar
- •The pound
- •II. Answer the following questions:
- •Discussion
- •You and your money
- •I. Do the quiz individually. Then compare answers with a partner.
- •II. Translate the following phrases:
- •III. In your opinion, which of the following give the best return on your money? Which are very risky? Which are less risky?
- •I. Work in three groups. Each group reads a different text: either The South Sea Bubble or Tulipomania or The Wall Street Crash. Make notes on the key points. The south sea bubble
- •Tulipomania
- •The wall street crash
- •II. Form new groups of three people, each of whom has read a different text. Exchange information and complete the chart below.
- •III. Discuss these questions.
- •IV. Work in groups. Find words or phrases in the texts which are similar in meaning to the definitions below. The first group to finish is the winner.
- •Angel investment
- •1. The Business
- •Writing
- •Unit 8. Employment reading
- •I. Before reading the text learn the following words.
- •How to select the best candidates - and avoid the worst
- •II. Answer the following questions.
- •III. In another part of the article (not included here), the writer suggests that selectors should look for three qualities:
- •Discussion
- •Job interview. Dialogue
- •I. Read and translate the dialogue:
- •II. In pairs, make conversations using the prompts below.
- •II. Discuss these questions.
- •III. Match the adjectives in column a to the nouns in column b. Make six word partnerships.
- •IV. Now complete these sentences with word partnerships from the list.
- •Writing
- •II. Write your own letter of application in reply to the following advertisement:
- •Unit 9. Cultures in business reading
- •I. Before reading the text learn the following words.
- •The impact of culture on business
- •I. Which do you think of the three statements (a, b, or c) given below the extract offers the most accurate summary.
- •II. Read the text again. Identify the following:
- •Ian Hamilton Fazey examines a ten-point guide to doing export business in Japan.
- •Discussion
- •Visitors from china
- •Writing
- •Differences between British and American Letters
- •Discussion
- •II. Put an f for formal and an I for informal language. Give reasons.
- •III. Read the two models and find out which model:
- •IV. Match these phrases with the types of letters. Give more opening phrases and endings for each type of letter.
- •VI. Read the following questions and identify the type and style of each letter. Then write any two of them. Write your answer in the appropriate style, using 120-180 words. Do not include addresses.
- •Writing
- •II. Read the instructions below and write a reply including all the information given.
- •Additional information the layout of letters
- •Additional reading the scope of economics
- •How to study economics?
- •Employment
- •Minimum wage
- •Types of inflation
- •Competition
- •Money illusion
- •Money supply
- •Fiscal policy
- •Foreign direct investment
- •Free trade
- •Globalisation
- •Taxation
- •An advertisement for the new ford puma
- •Eye contact
- •Letters and documents
- •Contents
III. Read the two models and find out which model:
1. uses an impersonal 2. style includes only facts 3. omits pronouns |
4. uses examples of the Passive voice 5. includes examples of colloquial English 6.includes formal language |
7. uses short forms 8. uses a short, zappy style |
Dear Madam, I am writing on behalf of “World Travel” in response to your request for information on holidaying in the Caribbean. A two-week package to the peaceful island of St. Kitts is being offered by our agency for only $ 3.000. This island satisfies all your requirements, as it is quite and has little tourism. In addition, transport is available should you wish to explore other islands in the Caribbean. All travel plans can be arranged through our office. Please contact our agency immediately should you require more information. Your’s faithfully, Jane Douglas |
Dear Jane, A quick note to help you decide where to hang out over the holidays. Bill and I went to St. Kitts last summer and it was great. It’s a small, quite island that hasn’t been overrun by tourism yet, so you can really get a feel for the local culture. You can hop over to other islands too, because there are bouts leaving St. Kitts every few hours. If St. Kitts is too quite, you can go and party in St. Martin. Happy to give you the number of my travel agent if you’re interested. Give me a ring so we can have a chat about it. Love, Patrica |
IV. Match these phrases with the types of letters. Give more opening phrases and endings for each type of letter.
1. I am writing to inquire about... 2. I am writing to apply for... 3. I am writing to complain about... 4. I am writing to inform you ... 5. I'd love to come ...but I can't make it. 6. I am writing to accept your kind ... 7. I'm writing to invite you to ... 8. I'm writing to apologise for... |
a. letter of complaint b. letter of apology с. letter of application d. letter of invitation e. letter refusing an invitation f. letter asking for information g. letter giving information h. letter accepting an invitation |
V. Match the beginnings with the endings. Decide which are formal and which are informal. Give reasons. Then, identify the types of letters, e.g. letter of complaint, letter of invitation, etc. Finally, list appropriate language for each type of letter.
e.g. Beginning We would be honoured if you could attend our son's wedding ...
Ending Please indicate whether you will be able to attend.
Formal Invitation
BEGINNINGS 1 I wish to express my dissatisfaction to you in the strongest terms. Never before have I had to wait four months for the delivery of a new appliance. 2 Thanks for the invitation to your graduation party. You should be very proud of yourself. 3 Congratulations on your new job! I'm so happy for you. I know that it's just what you wanted. 4 I am writing in reference to your advertisement in yesterday’s Daily news for the position of personnel manager. 5 I am writing with regard to the documents which were unfortunately sent to you after the deadline. I must apologies profusely for this careless mistake. |
ENDINGS A I regret any inconvenience this may have caused hope you will accept my most sincere apologies В Anyway, good luck in your new position. I know you certainly deserve it! C I want to cancel my order and I insist that my money be refused at once. I no longer wish to do business with your company. D I'm really sorry I can't be there on your graduation day, but I'll be thinking of you. E I am including my CV which lists my educational background and work experience. I am available for an interview at your earliest convenience.
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