- •Preface
- •Contents
- •Abbreviations
- •List of Figures
- •1.1 Introductory Remarks
- •1.2 Instructions for the Use and Structure of the Book
- •1.2.2 Possible Ways to Approach This Book
- •2.2 The Start of Negotiations
- •2.3 The Core Phase of the Negotiations
- •2.4 The Agreement
- •2.5 The Implementation of the Agreement
- •2.6 The Ex-Post-Phase
- •4.1 How Germans Negotiate
- •4.1.1 Preliminary Notes
- •4.1.2 Negotiation Training
- •4.1.3 Mentalities
- •4.1.4 Orientation on Legal Rules: Safe Harbour Principle
- •4.1.5 Basic Characteristics and Approaches
- •4.1.6 Negotiation Preparation
- •4.1.7 Mock Negotiations
- •4.1.9 Small Talk
- •4.2 How Chinese Negotiate
- •4.2.1 Preliminary Notes
- •4.2.2 Negotiation Training
- •4.2.3 Mentality
- •4.2.4 Orientation Towards Legal Requirements
- •4.2.5 Trust Building and Contract Negotiations
- •4.2.6 Basic Characteristics and Approaches
- •4.2.7 Negotiation Preparation
- •4.2.9 Acquaintance Phase/Small Talk
- •4.2.10 Tactics in Contract Negotiations
- •4.3 How US-Americans Negotiate
- •4.3.1 Preliminary Note
- •4.3.2 Negotiation Training
- •4.3.3 Mentalities
- •4.3.4 Orientation Towards Legal Requirements
- •4.3.5 Basic Characteristics and Approaches
- •4.3.6 Negotiation Preparation
- •4.3.8 Small Talk
- •Topic Lists
- •Auxiliary Means
- •Actual Auxiliary Means
- •Legal Means
- •Behavioural Economics and Psychological Effects
- •Effects
- •Tactics, Techniques and Their Underlying Effects
- •Communication Techniques
- •Answering Techniques
- •Argumentation Techniques
- •Further Communication Techniques
- •Listening
- •Questioning Techniques
- •Competitive Negotiating
- •Deceptions
- •Cooperative Negotiating
- •Cooperative Negotiating
- •Mutual Trust
- •Economic Concepts and Terms
- •Emotions
- •Gaining Information
- •Improving Negotiation Skills
- •Negotiation Types
- •Negotiators (People/Parties)
- •Qualities
- •Role
- •Negotiation Strategies
- •Time
- •Bibliography
- •Further Literary Resources
- •Online Sources
- •Index
Bibliography |
235 |
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Zhang, Quiang/Zhong, Zheng/Yang, Mingna/Fu, Jianbo: Shangwu Tanpan (Business Negotiations), 3. Ed., Beijing 2018.
Further Literary Resources
Baker&McKenzie/PILPG: The International Negotiations Handbook – Success through Preparation, Strategy and Planning, 2007. (available under: http://www.bakermckenzie.com)
Harvard Law School: BATNA Basics: Boost your Power at the Bargaining Table, Program on negotiation, Cambridge (Mass.) 2012a, pp. 1–8.
Harvard Law School: Crisis Communication – How to Avoid Being Held Hostage by Crises Negotiations, Program on negotiation, Cambridge (Mass.) 2012b, pp. 1–8.
Harvard Law School: Dealing with Difficult People, Free Report, Cambridge (Mass.) 2013a, pp. 1–17.
Harvard Law School: How to Negotiate Better Business Deals, Program on negotiation, Cambridge (Mass.) 2014a, pp. 1–15.
Harvard Law School: Negotiation Strategies and Negotiation Techniques to Help you Become a Better Negotiator, Program on negotiation, Cambridge (Mass.) 2014b, pp. 1–17.
236 |
Bibliography |
Harvard Law School: Negotiation Strategies For Women – Secrets to Success, Program on negotiation, Cambridge (Mass.) 2013b, pp. 1–25.
Harvard Law School: Real Leaders Negotiate – Understanding the Difference between Leadership and Management, Free Report, Cambridge (Mass.) 2015, pp. 1–31.
Harvard Law School: – Sales Negotiations – How to get to Win-Win, Negotiation Special Report, Cambridge (Mass.) 2013c, pp. 1–25.
Harvard Law School: Win-Win or Hardball? Learn Top Strategies from Sports Contract Negotiations, Free Report, Cambridge (Mass.) 2012c, pp. 1–9.
Medvec, Victori H./Leonardelli, Geoffrey J./Galinsky, Adam, D./Claussen-Schulz, Aletha: Choice and Achievement at the Bargaining Table: The Distributive, Integrative and Interpersonal Advantage of Making Multiple Equivalent Simultaneous Offers, IACM 18th Annual Conference, June 1, 2005, pp. 1–30.
Online Sources
Changing minds: http://changingminds.org/disciplines/negotiation/tactics/tactics.htm (last downloaded on 02.5.2018).
Harvard Law School – Program on Negotiation – Daily Blog: http://www.pon.harvard.edu/ blog/ (last downloaded on 16.02.2018).
Karrass: http://www.karrass.com/blog/ (last downloaded on 02.5.2018).
Peter Barron Stark Companies – Blog: http://www.peterstark.com/category/negotiating-tactics/ (last downloaded on 02.5.2018).
Soll, Jack B./Milkman, Katherine L./Payne, John W.: A User’s Guide to Debiasing, http:// www.opim.wharton.upenn.edu/~kmilkman/Soll_et_al_2013.pdf, 2014, pp. 1–29 (last downloaded on 02.5.2018).
The Negotiator’s Magazine: http://negotiatormagazine.com/index.php (last downloaded on 02.5.2018).
The New Palgrave Dictionary of Economics: http://www.dictionaryofeconomics.com/articles_ az (last downloaded on 02.5.2018).
Voeth, Markus/Herbst, Uta/Sandstede, Christoph: Battle of the Sexes, Universität Hohenheim, 2006, available under: https://verhandlungsforschung.uni-hohenheim.de/fileadmin/einrichtun- gen/verhandlungsforschung/files/1battleofthesexes.pdf (last downloaded on 02.5.2018).