Vocabulary of the text

1. valet service;

1. person who takes guests luggage to their rooms;

2. rural tourism;

2. cleaning, repairing and ironing guests’ clothing;

3. carry-on luggage;

3. holiday spent in country houses;

4. bus boy;

4. a person examining travel and identification documents;

5. agent;

5. place where passengers wait for their flight;

6. immigration officer;

6. a person acting for someone else;

7. checked baggage;

7. baggage carried on the plane without its owner;

8. bellboy;

8. a person that clears tables;

9. departure lounge;

9. corporation that owns many hotels;

10. unaccompanied baggage;

10. short distance e.g. flight;

11. hotel chain;

11. baggage carried in a special compartment of the place on which its owner is flying;

12. short-haul route;

12. a hallway through which guests enter a hotel;

13. lobby.

13. things passengers carry onto the plane.

to be in charge of, to be competent for, to look after, to come under, to work under, to report to, to supervise, to include, to consist of, to deal with, to be responsible for

1. receptionist

a) is in charge of the restaurant

2. telephonist (a switchboard operator)

b) takes the hotel guests to the rooms, carries their baggage, takes messages and mail to the room

3. night porter

c) takes care of the hotel in general (linen, decorations, cleaning, etc.)

4. assistant manager

d) is responsible for the lifts (elevators)

5. housekeeper

e) lets the hotel guests in and out of the hotel, orders a taxi, etc

6. floor maid

f) connects the hotel guests' telephone calls

7. chambermaid

g) takes care of all hotel technical equipment

8. laundry maid

h) mends and presses the hotel guests' clothes

9. concierge

i) responsible for the room service and the cleanliness of a certain floor

10. maintenance engineer

j) works at the reception desk, checking the hotel guests in and out, receiving room reservations, etc

11. head waiter (maitre d'hotel);

k) takes care of hotel guests' coats, hats, umbrel­las, etc

12. barman (barmaid);

1) assists with tickets for sightseeing, theatre, cinemas, table reservations

13. head chef

m) is responsible for all money paid to or by the hotel

14. head porter

n) the top person at the hotel

15. porter

o) serves drinks in a bar

16. bellboy

p) takes care of the hotel guests' laundry

17. lift attendant

q) is responsible for all services in the reception hall

18. cloak room attendant

r) deals with the accounts of the hotel

19. doorman

s) takes care of the reception area during nighttime

20. cashier

t) is in charge of the kitchen

21. accountant;

u) is responsible for all financial operations at the hotel

22. hotel controller

v) cleans the guests' rooms, etc

23. general manager

w) takes care of the hotel in general (helps the general manager)

24. valet

x) takes the hotel guests' baggage to and out of the rooms

1. 24 hour access

a) Hotel is for non-smokers

2. Parking

b) Restaurant may cook diet food

3. Establishment may be suitable for disabled

c) Guests may have a TV in their rooms if they like

4. Lift

d) Conferences may be organized there

5. Room Service

e) There is a special programme at weekends

6. Television in bedrooms/available

f) Tennis courts, gyms, etc

7. Coffee and tea making facilities

g) All services which you can get in your room

8. Restaurant facility

h) Medical help is available

9. Self service restaurant

i) Hotel building is historically important

10. Building of historical interest

j) There is night duty at the hotel

11. Special weekend breaks

k) Hotel guests' clothes may be mended or pressed

12.Non-smoking establishment

1) Elevator

13. Residents' lounge

m) Very expensive things may be left there

14. Telephone in all bedrooms

n) Hotel guests' clothes may be washed

15. Telephone available for guests' use

o) Invalids' needs are taken care of at this hotel

16. Conference facilities

p) Traveller's cheques may be cashed there

17. Special diets catered for

q) Hotel guests' clothes may be cleaned there

18. Indoor/Outdoor swimming pool

r) There is no waiter service at the restaurant

19. Other sporting activities available

s) Foreign money may be exchanged there

20. Night Porter

t) Place where you may park your car

21. Laundry Service

u) Guests may telephone from their rooms

22. Shoe Cleaning Service

v) Hotel guests' shoes may be cleaned

23. Doctor

w) Guests may enter the hotel any time, day or night

24. Valet Service

x) There is a public phone which all guests may use

25. Valuables Deposit

y) There is a restaurant at this hotel

26. Traveller's Cheques

z) Open air or a covered swimming facility

27. Currency Exchange

aa) There is a special room for hotel guests' rest and entertain­ment

28. Dry Cleaner

ab) Guests may make tea or coffee in their rooms.