Задание № 3. Заполните пропуски в предложениях подходящими по смыслу словами:

extension calling message directory line dial reply tone ring hang on hearing answering machine phone (number)

1) - Could I speak to Mr. Peterson, please? - ___________ for a moment. I’ll see if he is in.

2) - Sorry, Ann isn’t available at the moment. Can I give her a ___________?

3) Be sure of the number you wish to call, check it in the ___________.

4) - Sorry, I’m tied up at the moment. Could you give me a ___________ a bit later? Looking forward to ___________ from you soon.

5) I can’t hear you, I’m afraid. It’s a bad ___________.

6) (to operator) – Look, I’ve just tried to get hold of Mr. Harper by dialing his ___________ direct but there’s no ___________.

7) - Sorry, this is a wrong ___________.

8) (operator) – I’ll put you through to Ms. Sharp. But you may like to know that you can ___________ her direct if you ring again.

9) This is Helen Kennedy ___________. You can give your message when your hear the ___________. Thanks for ___________.

Задание № 4. Заполните пропуски соответствующими глаголами, переписав письмо:

1. have not arrived 5. found 9. was torn

2. have contacted 6. received 10. were damaged

3. have not had 7. showed

4. have infirmed 8. unpacked

C. R. Mendez S. A.

Avda. Del Ejercito 83 E-48015 Bilbao

The Sales Manager 15 October 20...

Seymore Furniture Ltd.

Tib Steet

Maidenhead

Berks. SL6 5DS

Dear Mr. Harrison,

I am writing to complain a shipment of office furniture we ___________ yesterday against our invoice no G 3190/1.

The crates ___________ on the outside, and looked as if they had been roughly handled. When we ___________ them, we ___________ that some of the chair legs were bent and rusty, and the fabric on the seating ___________, or ___________ signs of wear.

Two further crates from the consignment ___________ yet, so we ___________ the opportunity of inspecting them. I ___________ the shipping company that we cannot accept this consignment from you, and they ___________ your insurers.

As we will be unable to retail this consignment in our stores, we are returning the shipment to you carriage forward, and we shall expect a full refund.

Yours sincerely,

C. R. Mendez

Managing Director

Задание № 5. Заполните анкету:

Name __________________________________________________________________________

Address _________________________________________________________________________

Date of birth _____________________________________________________________________

Place of birth ____________________________________________________________________

Nationality ______________________________________________________________________

Material status ___________________________________________________________________

Education _______________________________________________________________________

Languages ______________________________________________________________________

Russian – excellent good fair

English – excellent good fair

Employment history