- •Varies considerably – although is slightly skewed towards the 30-45 age group, and around 65% male.
- •Unit 2. Mice Destinations.
- •Vibrant and colorful, Brazil has a series of convention centers and exclusive resorts across its cities of Salvador, Brasilia, Belo Horizonte, Recife, Porto Alegre, Rio de Janeiro and Sao Paulo.
- •Unit 2. Meeting people
- •Greetings
- •Farewells
- •How to warm up to a new colleague
- •Introduce Yourself
- •Useful vocabulary:
- •Task 2. Say whether these sentences are true or false.
- •Task 3. Fill each of the blanks in the following text. Use one word only in each space.
- •Unit 6. Negotiations
- •Useful words:
- •Unit 7. Presentations
- •Useful phrases:
- •Unit 8. Meetings
- •In the recent years the situation has become less clear. Now all of the following phrases are used: "chairman", "chairperson", "chair", "chairwoman".
- •In the case of an event where the number of guests is uncertain, make sure there are sufficient break-away rooms to avoid congestion.
- •Unit 9 Exhibitions
- •How to Organize an Exhibition
- •If you arrange an exhibition you must have objectives, a strategy and a detailed plan.
- •Unit 10. Vip Treatment:
- •Unit 11. Entertaining your business clients
- •Cultural differences
- •It is a good idea to keep notes about your clients likes and dislikes. If you have a client that is a passionate Chelsea supporter, it would be better to invite them to a game.
- •Unit 12. Familiarization trips.
- •Special terms:
- •Unit 13. Useful Terms in the mice-Industry.
Useful vocabulary:
transaction - сделка
smooth - гладкая
tacky - кричащий
network – сеть, сообщество
a handful - горстка
business associates - деловыe партнеры
frayed edges - потертые края
artsy - претенциозный
are bound - связаны
Task 6. Answer the questions:
1. Could the procedure of exchanging business cards be an awkward situation? Why?
2. What is the best time to exchange business cards?
3. Are there any rules of accepting a business card?
4. Is it reasonable to give three or five business cards to your new contact?
5. How should you give your business card if the person is of a higher position than yourself?
6. Why is it to advisable to place the business card you have received in a bag, pocket or wallet?
Task 7. Look at the business card and answer the questions:
-
Global Travel
Jane Smith
Sales Manager
9 North Road, Brighton, BN1 5JF, England
Phone: (0273) 543359
Fax: (0273) 559364
Whose card is this?
What is she?
What city is she from?
What company is she from?
What is the company address ?
Task 8. Write your own card
Task 9. Read, translate and memorise the following phrases:
Giving/Asking Business Cards
"Do you have a business card?"
"Could I have one of your business cards?"
"Can I have your business card?"
"Can I get your phone number or email address?"
"What is the best way to contact you?"
"Can I get your contact information?"
"Let me give you one of my business cards."
"My contact information is on my business card. Let me give you one."
"You can reach me by calling the number on my business card."
"My email address is on my business card."
Task 10. Use the sentences given in ex. 9 and act out short dialogues.
Task 11. Match the words (left column) with their English equivalents
1.переходить к делу 2.современный, соответствующий времени 3.филиал 4.деятельность 5.быть заинтересованным в ч-л 6.подробнo 7.рассматривать 8.дальнейшее сотрудничество 9.взаимовыгодные отношения 10.расширять сотрудничество |
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Task 12. Translate into English:
создание, основание
учреждать
под названием
недавно
современный, соответствующий времени
предоставлять высококачественную информацию
филиал
расширять
удовлетворять нужды
одна из первых немногих фирм в этой отрасли
наша фирма преуспела за последние годы
было бы полезно узнать
деятельность
поле деятельности
быть заинтересованным в расширении сотрудничества
подробнее
рассматривать
дальнейшее сотрудничество
взаимовыгодные отношения
сомневаться
Task 13. Translate into English
Наша компания является филиалом фирмы _______.
Мы – небольшая, но энергичная группа, и собираемся расширять свою деятельность в ближайшее время.
Компания, которая была недавно создана под названием «--- », ставит своей целью…………..
Она была одной из первых немногих фирм в этой области.
Фирма в последние годы преуспела в производстве и продаже.
Мы весьма заинтересованы в том, чтобы представить свою фирму и узнать подробнее о вашей компании.
Давайте перейдем к делу.
Я бы хотел, чтобы вы познакомились с м-ром Брауном.
В Вашем распоряжении 15 минут.
Мы рассчитываем на начало диалога и , затем, на расширение наших взаимовыгодных связей.
Я надеюсь, что в будущем мы установим более тесное сотрудничество.
У вас будет достаточно времени, чтобы посетить наши филиалы и осмотреть достопримечательности.
Task 14.
a) Make clear about your partner’s company
b) Describe ( in short) your company: the aims and purposes of the organizations.
UNIT 5. Cultural Differences
Task 1.
a) Read the information given.
b) How can you characterise Russian people?
1) Japanese executives study American custom and business practices before doing business in the USA. Business etiquette in Japan is a $700 million a year industry.
2) A former United Nations Ambassador attributed the USA’s trade deficit to the fact that the captains of American industry had no idea how to deal with people who were different.
3) The first protocols were pieces of paper glued to documents by the ancient Greeks to register the author. The word came to mean the code for proper behaviour in official dealings.
4) In France people attending a public ceremony used to be given a little ticket or etiquette, with instructions for how to behave during the ceremony.
5) Some Saudis wear two watches, one with Greenwich Mean Time and the other with Saudi Lunar Time.
6) The way people greet each other varies enormously around the world, from handshake, hugging or rubbing or placing hands in a praying position.
7) When taking their leave English people used to say Gob be with you, which over the years became goodbye.
8) Business cards were introduced in Britain in the eighteenth century. In Japan business cards should be exchanged with both hands.
9) In some countries a person position in the company hierarchy is reflected in the kind of car they drive. In the UK for example, the most important person may have a Rolls Royce, the next a Bentley and so on.
10) The habit of shaking hands may have been introduced by cave men. They would show that they were not hostile by dropping their club and offering their hand.