- •Оглавление
- •Введение
- •Unit 1 service industry
- •Assignments
- •St. Petersburg State University of Service and Economics
- •Words and expressions
- •Service industry
- •Words and expressions
- •Which are personal qualities required for working in the service industry?
- •Words and expressions
- •Grammar exercises
- •Things to do
- •The Sights
- •Cathedrals, Churches and Monasteries
- •Bridges
- •Theatres
- •Festivals
- •The suburbs
- •Words and expressions
- •Grammar exercises
- •Indefinite pronouns some / any and their derivatives
- •Things to do
- •Unit 3 higher education in the uk
- •Assignments
- •Types of English universities
- •Entrance to British universities
- •The university system in Britain
- •Variety of other British higher institutions
- •Words and expressions
- •1. At an International Conference.
- •2. A Television Interview.
- •Grammar exercises
- •Things to do
- •Unit 4 higher education in the usa
- •Assignments
- •Categories of institution in the usa
- •Involvement in learning
- •Changes in American higher education
- •Words and expressions
- •Grammar exercises
- •Things to do
- •Unit 5 political system in the uk
- •Words and expressions
- •Political system of the usa
- •The us Constitution
- •The Legislative Branch
- •The Executive Branch
- •The Judicial Branch
- •Major Political Parties
- •Elections
- •Words and expressions
- •Grammar exercises
- •Things to do
- •Words and expressions
- •Assignments
- •Travelling by air
- •Words and expressions
- •Travelling by train
- •Britain Rail’s Services
- •Words and expressions
- •Grammar exercises
- •Things to do
- •Unit 7 at the customs
- •Assignments
- •Words and expressions
- •Grammar exercises
- •Unit 8 meals
- •Meals and Mealtimes in Britain
- •Sunday Roast
- •Eating out in London
- •Restaurants
- •International and fusion cuisine
- •Fast food
- •Ordering food
- •Grammar exercises
- •2. Be a host and a guest in turns.
- •3. Project Work:
- •Unit 9 accommodation
- •How to book
- •Classification
- •Yha Hostels
- •Independent Hostels
- •University Accommodation
- •Bed and Breakfast
- •Guesthouses
- •Rental Accommodation
- •Words and expressions
- •Grammar exercises
- •Unit 10 london
- •Assignments
- •Buckingham Palace
- •Houses of Parliament
- •Westminster Abbey
- •St. Paul’s Cathedral
- •Trafalgar Square
- •Nelson`s Column
- •The Tower of London
- •Piccadilly Circus
- •Shakespeare`s Globe Theatre
- •Covent Garden
- •Downing Street
- •The Charles Dickens Museum
- •Neasden Temple
- •Royal parks
- •British Library
- •Changing the Guard
- •Words and expressions
- •Grammar exercises
- •Indirect Speech
- •Order tell ask beg suggest
- •Things to do
- •Unit 11 shopping
- •Shopping in London
- •Words and expressions
- •Assignments
- •Marks & Spencer Britain's Favourite Store
- •How did it all begin?
- •What are the best-sellers?
- •Why is m&s so successful?
- •I’m not a shopaholic!
- •Words and expressions
- •Grammar exercises
- •The media
- •National and local newspapers in the usa
- •Radio and television in the usa
- •The press in the uk
- •Television and Radio in the uk
- •Words and expressions
- •Assignments
- •Machine Dreams
- •Words and expressions
- •Grammar exercises
- •Infinitive
- •Things to do
- •Grammar reference present forms Present Simple
- •State verbs
- •Present Perfect
- •Past forms The past forms of be
- •Past Simple
- •Future forms
- •The Present Continuous
- •The Present Simple
- •The Future Perfect
- •Articles
- •Adjectives
- •Pronouns
- •A little/Little
- •Modal verbs
- •Passive voice
- •Personal / Impersonal passive constructions
- •Reported speech
- •1 Change of tenses
- •2 Verbs and conjunctions used for reporting
- •3 Word order in reported questions
- •Conditionals
- •Infinitive – gerund – participles The Infinitive
- •The Participles
- •Suffixes Common suffixes for nouns
- •Prepositions of Time: at, in, on
- •Bibliography
- •Заключение
- •191015, Г. Санкт-Петербург, ул. Кавалергардская, д. 7
Words and expressions
grocery – бакалея
merchandise – товары, торговать
to reduce – уменьшать
cost – стоимость
to comprise – охватывать
dairy – молочные продукты
baked – выпечные изделия
items – предметы
consumer – потребитель
outlays – издержки , расходы
to elaborate – развивать
scale – уровень, масштаб
margin – прибыль
check –out – касса, контроль
staple food – главные продукты
Task 10. Answer the questions.
1. When did the first supermarkets appear?
2. What sort of goods are typically on sale there?
3. Why do the supermarkets attract many customers?
4. Why can supermarkets offer products at low prices?
Task 11. Find in the text equivalents of the following words and phrases.
Магазин самообслуживания; быть удобным для потребителя; легкая парковка; фармацевтические товары; относительно низкие цены; удобные часы работы; уменьшать прибыль; широкий выбор непищевых продуктов; оплатить покупки в кассе; выбранные товары.
Task 12. Translate the words and write those from which they are formed.
Traditional, typically, cleaning, relatively, availability, selection, developing, simplifying, unpack, irresponsible.
Task 13. Match the English and Russian equivalents.
retail store упрощать
consume реклама
a broad selection потреблять
profit широкий выбор
advertising отдел
convinent розничный
display прибыль
department удобный
simplify выставлять
Task 14. Read the text. Use the words given in brackets to form a correct part of speech.
Know your rights
If you are a regular (1- shop), you ought to make sure you know your (2 - consumer) rights. For example, did you know that TV and radio and newspaper (3 - advertise) have to tell the truth? If they say something about a (4 - produce) that isn’t true, they can be taken to court. Also, if you order something and you promised (5 - deliver) before a certain date, you should get some money back if it doesn’t come in time.
The general rule is: don’t be afraid to make a (6 - complain). And if a shop (7 - assist) is unhelpful or rude, always insist on speaking to the (8 - manage). The shop certainly doesn’t want to lose one of its (9 - custom). Now more and more people are buying things online, shops have to try even harder to keep us happy.
Task 15. Read, translate and dramatize the dialogues.
I
Assistant: What can I get for you?
Customer: I’d like a packet of sugar, please.
A.: And what next, please?
C.: A packet of cornflakes, please. And yes, I’ll want some coffee and also a dozen of eggs, please.
A.: Is there anything else?
C.: Two pounds of flour and that’s all for the moment.
A.: Here you are.
C.: Thank you .
II
A.: What can I get for you?
C.: I’d like six or seven oranges and some grapes, please.
A.: Anything else?
C.: A couple of bananas, just not too rape, please. They’re all a bit too rape. May be those?
A.: Or those? What about those? They’re better.
C.: O.K. I’ll have those.
A.: Do you want three or two?
C.: Two is enough, actually. And apples, please. I’ll have four of those.
A.: Four. That’s just the pound. Here you are.
C.: How much is that all?
A.: That’ll be twelve pounds thirty p., please.