- •Letters, faxes and emails
- •Letters
- •Points to remember:
- •Dear Mr/Ms Smith with Yours sincerely
- •Layout 1
- •Warwick Street Forest Hill London se23 1yf
- •The inside address is written below the sender’s address and on the left-hand side of the page.
- •Name of country
- •6. Body of the letter
- •Complimentary close
- •8. Signature Always type your name and, if relevant, your job title, below your handwritten signature. Layout 2
- •2.References Your ref. 6 May 2006
- •References are often quoted to indicate what the letter refers to (Your ref.) and the correspondence to refer to when replying (Our ref.).
- •Fax message
- •Unit 2 Enquiries
- •214 Rue des Raimonieres DiskSa
- •Unit 3 Replies and quotations
Name of country
In European countries, the number of the building may be placed after the name of the street. It is also common to substitute the name of the country before the district code number.
Facolta di Medicina Lehrschule Bodenkunde
Via Gentila 154 Amalienstrasse 54
I—703645 Bari D—806435 Munchen
(Italy) (Germany/Deutschland)
Attention line
An alternative to including the recipient’s name, job tittle in the address is to use an attention line.
5. Salutation
Dear Sir opens a letter written to a man whose name is unknown.
Dear Sirs is used to address a company.(In American E.—Dear Gentlemen)
Dear Madam is used to address a woman, whether single or married, whose name is unknown.
Dear Sir or Madam (Dear Sir/Madam) is used to address a person when you do not know the name or sex.
Initials or first names are not used with courtesy tittles,
e.g. Dear Mr Lane, not Dear Mr E.Lane or Dear Mr Eric Lane.
A comma after the salutation is optional. In American English a colon : is usually used after the salutation.
6. Body of the letter
The blocked style is the one most often used for the body of the letter. It is usual to leave a line space between paragraphs.
Complimentary close
TITLE |
STATUS |
COMLIMENTORY CLOSE |
Mr |
Married or unmarried male |
Yours sincerely |
Mrs |
Married female |
Yours sincerely |
Miss |
Unmarried female |
Yours sincerely |
Ms |
Married or unmarried female |
Yours sincerely |
Sir |
Male—name not known |
Yours faithfully |
Madam |
Female—name not known |
Yours faithfully |
Sir/Madam |
When unsure whether you are addressing male or female |
Yours faithfully |
Medical/academic/military e.g. Dr/Professor |
These titles do not change whether addressing a male or female |
Yours sincerely |
8. Signature Always type your name and, if relevant, your job title, below your handwritten signature. Layout 2
Compuvision Ltd 1. Letterhead
Warwick House-Warwick Street
Forest Hill-London SE23 1JF
Telephone +44 20 85661861
Fascimile +44 20 85661863
www.comvis.co.uk
2.References Your ref. 6 May 2006
Our ref. DS
11 May 2006
Ms B. Kaasen
Bredgade 51
DK1265
Copenhagen
DENMARK
Pivate and confidential
Dear Ms Kaasen
Non-payment of invoice 332/65 3.Subject title
It appears from our records that, despite several reminders, the above invoice remains unpaid. Unless the account is cleared within 14 days from the date of this letter, we shall take legal action.
Yours sincerely
Donald Sampson
Donald Sampson
Sales Manager 4. Job title
c.c. Messers Poole & Jackson Ltd, Solicitors 5. Copies
Letterhead
The printed letterhead of a company gives a great deal of information about it.
References