4. Language Focus

4.1. Listen to the recording again and give the English equivalents from the tape for the following Russian expressions.

1. быть задолго до (прихода) поезда

2. такси приехало вовремя

3. пассажирский поезд

4. едва успеть

5. дорожные работы на автомагистрали

6. схватить сумки

7. накопитель (в аэропорту)

8. паспортный досмотр

9. успеть на поезд

10. приняться за (йогурт)

11. взять с собой, чтобы перекусить

12. ждать неизвестно сколько времени

4.2. Fill in the prepositions where necessary.

1. … because the train was late I had missed … my coach … Reading.

2. We stepped … ... the coach … Heathrow.

3. It was 19 minutes … take-off time.

4. I put my bags … the X-ray machine.

5. We did have to wait … a while to land … Brussels because we were late, and we had to circle … the airport … a few minutes.

6. They just snaked all … the arrival area.

7. The passport officers were very, very careful trying to keep the terrorists … … Brussels.

8. I was really getting worried … this time but when I got … … the passport control, a local representative was waiting … me.

9. So we got … the train and waited … 30 minutes … they found another train to take us … … Namur.

5. Follow-Up Activities

5.1. Use the outline of the story and describe the woman’s journey to Namur.

5.2. Personalisation. Speak about your difficult journey. Use some of the new language you have just learned.

Lesson B. OUT-OF-CLASS LISTENING

Text Title: Journey to Stratford

Cassette: From Synthesis, by W.Fowler, J.Pidcock

1. Pre-Listening Vocabulary

Go through the words below and clear up any difficulties.

a coach - автобус

Anne Hathaway’s cottage []

2. Comprehension Check

Jenny Collins, a young tourist guide, is explaining the arrangements for an excursion the next day to a group of tourists. Listen to the tape and make notes of all the important details

1. get up 7. lunch

2. breakfast 8. visit

3. coach arrives 9. tea

4. length of journey 10. return hotel

5. stop en route 11. restaurant open

6. arrive at Stratford 12. general advice

3. Langauge Focus

Fill in the missing articles, prepositions and postpositions.

1. … because we have … long journey … … us.

2. So please take … note … all … times.

3. … but we’re going to stop … … hour and … half … … way, … Oxford, to give you … chance to see … colleges.

4. We’ll be there … …  o’clock.

5. We’ll arrive … Stratford … time … lunch.

6. We’ve booked lunch … you … … Shakespeare Restaurant … … High Street …  o’clock.

7. We’ll be … … … Hotel … .

8. Please, don’t leave cameras or other personal belongings … any value … … coach.

4. Follow-Up Activity

Imagine you are one of the tourist group. You’ve just returned from Stratford. Write a letter to your friend, describing your journey.

UNIT 3

Lesson A. IN-CLASS LISTENING

Text Title: The Association of Travel Agents

Cassette: From Success at First Certificate,

by R.O’Neill, L.Arthur., S.Menne, R.Nolasco

1. Pre-Listening Vocabulary

1.1. Look through the list of proper names that you’ll hear in the recording.

Duncan White []

Mrs Hopkins - имена собственные

The Association of Travel Agents - Ассоциация агентов по туризму

the Hotel Solara

Corfu [] - остров Корфу

1.2. Go over the list of words and word combinations which will help you understand the recording.

a brochure [] - брошюра

apologetic [] - извиняющийся, чувствующий свою вину

a tour representative - представитель туристической фирмы

a tour operator - лицо или компания, отвечающая за организацию поездок

2. General Comprehension Exercises

Complete the following statements choosing the suitable prompt:

1. The woman

a) didn’t see a brochure for the Hotel Solara

b) wanted to stay in the hotel like Solara

c) didn’t like staying in the Hotel Solara

d) recommended the Hotel Solara

2. The second hotel was

a) smaller than the Hotel Solara

b) cheaper than the Hotel Solara

c) nearer the beach than the Hotel Solara

d) bigger than the Hotel Solara

3. One problem with the second hotel was that

a) it was too personal

b) it was near a factory

c) it was hard to sleep

d) it was miles from the beach

4. If your hotel is overbooked on arrival, members of the Association of Travel Agents will

a) send you home immediately

b) give you a total refund

c) offer you a better hotel

d) try to find you another one

5. The expert told the woman

a) to talk to the tour representative

b) that she would get her money back

c) to go to the people who had sold her the holiday

d) to write to the Association first

3. Intensive Comprehension Exercises

3.1. Listen to Part 1 of the text again. Expand the statements below by writing down the details or explaining why.

1. Duncan Write is the radio programme guest.

2. The Hopkins accepted the travel agent’s recommendation.

3. The Hopkins were taken to a different hotel.

4. The Hopkins complained several times.

3.2. Listen to Part 2 of the text. Take notes of Duncan’s words. Then answer these questions:

1. What can’t the members of the Association guarantee?

2. What must the members of the Association do if overbooking is discovered before you leave?

3. What must the members of the Association do if overbooking is discovered after you leave?

4. Who should Mrs Hopkins talk her problem through with?

5. What will the Association do if Mrs Hopkins’ complaint isn’t settled?

4. Language Focus

Give the English equivalents for the following Russian word combinations:

1. не допускать приема заказов сверх возможностей гостиниц

2. администрация гостиницы

3. удобства и месторасположение гостиницы

4. удовлетворить жалобу

5. быть на проводе / вести разговор по телефону в данный момент

6. заплатить больше, чем предполагалось, за билеты на самолет

7. вникать в проблемную ситуацию

8. покупать путевку

9. обсудить с кем-то проблему

10. Это ничего не изменило.

5. Follow-Up Activities

5.1. Imagine you are one of the Hopkins. Roleplay a conversation with your travel agent.

5.2. Have you ever experienced anything of the kind? Share your impressions with your groupmates.

Lesson B. OUT-OF-CLASS LISTENING

Text Title: Welcome to Hong Kong

Cassette: From Success at First Certificate,

by R.O’Neill, L.Arthur., S.Menne, R.Nolasco

1. Pre-Listening Vocabulary

1.1. Look through the list of geographical and proper names, which you’ll hear in the recording.

H ong-Kong []

Dubai [] - names of towns

Kowloon []

Anna Leung

Marilun Chan

the Mandarin Hotel []

1.2. Go over the list of words and word combinations which will help you to understand the recording:

reception [] - администрация

a receptionist - администратор

a lobby - фойе, холл

query [] - вопрос

lunar [] - лунный

rice dumplings - рисовые клецки

2. Comprehension Exercises

You will hear a guide welcoming a group of tourists to Hong Kong.

2.1. Answer the following questions:

1. Why is the flight late getting to Hong Kong?

2. What is the local time?

3. What travel company does Anna Leung work for?

4. What is their route to the Mandarin Hotel?

5. How long will it take them to get there?

6. Why do the tourists have only to give their names and sign the form?

7. Why will Anna Leung be in the lobby of the Hotel for an hour every evening?

8. What can the tourists do in case they want to contact Anna during the day?