2.2Choose the correct answer for each question.

1. Why are British pubs often so old?

1. Because the British want to attract many tourists.

2. Because they follow the tradition of British keens and queens.

3. Because there has always been need for them in Britain.

2. British people that go to pubs

1. can be from any part of the society.

2. are mainly men.

3. are often royalty.

3. Why are so many pubs go out of business?

1. Because of the financial crunch.

2. Because they are not changing fast enough.

3. Because they are too traditional.

4. Why did the UK government allow pubs to stay open after 11 p.m.?

1. To encourage binge drinking.

2. To save British businesses.

3. So that people would not have to drink so quickly.

2.3 Prove the following statements.

1. Pubs and churches have always played an important role in British social life.

2. British pubs have a long and old history.

3. The British pub is a suitable place for people with various income.

4. British pubs are losing their clients.

5. The UK government is taking paints to discourage binge drinking.

6. There exist a variety of pubs in Great Britain.

7. Modern women can also enjoy pleasures of the pub.

2.4 Would you like to visit the British pub? Why yes / no?

What would you order if you had a chance to go to the British pub?

What makes in your opinion pubs so popular among tourists and local population?

Section 3. Listening and Watching

3.1 Watch a video fragment and answer the qustions.

1. What table did the client want to occupy?

2. What did the client order?

3. How much money did he spend in the restaurant?

   4. Now watch the video again, copy the phrases given in the fragment and use them in the dialogue of your own.

Section 4.Writing

4.1 Unfortunately there might situations when clients are not satisfied with the services they get in a café or a restaurant. Then they have nothing to do but write a letter of complaint.

Study the letter of complaint presented below and the list of the most common complaints and write your own letter of complaint. Bear in mind you should sound convincing but polite.

Top 10 Restaurant Guest Complaints

1. Service is slow.

2. Food is overpriced.

3. Portions are too small.

4. Food is bland / tasteless / flavourless.

5. Food is too salty / greasy / fatty / unhealthy.

6. Too noisy / impossible to hold a conversation.

7. Service is rushed.

8. Place / bathroom / kitchen is not clean.

9. Food is not fresh.

10. Service is bad / unfriendly / not professional.