Английский язык туризм и гостиничный сервис

decent bathroom and, in hot countries like Thailand, air conditioning. If I can't sleep at night, I'm tired the next day and that can really ruin a holiday for me. Anyway we stayed in a four-star hotel and it really wasn't very expensive.

Speaker 5

A lot of my friends spent half their time in Internet cafes downloading information about where to stay in the next place they were visiting or trying to find out about the cheapest places to eat. But we spent our time actually seeing the cities we were visiting and we had all sorts of historical and cultural information at our fingertips as well. It was a bit heavy to carry around so we would tear out the sections that referred to the places we'd already visited and post them home. By the end of the trip, it was only about fifty pages long! It really was invaluable though. I'd always make sure I had one with me wherever I was.

21.Choose the best alternative to complete these sentences.

1.most ... stay in the cheap youth hostels and guesthouses near the central coach station.

A rucksackers В backpackers С hitchhikers

2. At any given time, there are several hundred passenger ships ... the

3. The ... guide on the bus was very knowledgeable about the city's history.

6. Some people like the convenience of ... holidays because they don't have to worry about transport, accommodation and meals.

A package В organized С group

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8. On ... to the North Pole, the members of the group have to ensure a very high calorie intake.

A explorations В exhibitions С expeditions

9. I like walking holidays but a ... holiday is out of the question for me. I can't ride a bike!

A bicycle В riding С cycling

22.Use the correct form of words and phrases from Exercise and other words to complete what a student said about two photographs.

Both these photographs show groups of people on (1) ... In the first photograph there is a group of (2) ... about to set out on an (3) ... I'm not sure exactly where they are but it could be a country like Nepal or India. Something that this photograph has in common with the other photograph is that there is a (4) ... leading the group.

The tourists in the second picture are on a (5) ... and they will be travelling around by coach whereas the first group of tourists will be (6)

... They will probably have to carry their own (7) ... but the people on the

(8)... ship have all their luggage on board and don't have to worry about carrying it from place to place.

Another (9) ... is that in the first photograph it is obviously very cold – everyone is wearing anoraks and big boots. In the second photograph, on the other (10) ..., it seems to be either spring or summer as the people are wearing light clothing like T-shirts and sleeveless dresses. Personally, I would prefer to be with the people in the first photograph. I think that is real travelling.

23.Read the article from 'The Guardian' and complete the

gaps.

a) The number of visitors to Britain last year __________

b) The proportion of repeat visitors: __________

c) The number of Japanese visitors:

d) Last year's percentage increase in the number of North American visitors: _______

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e)The percentage growth in visitors from the Far East: _________

f)The number of North American visitors: _________

WHEN THE HEAT IS ON

It's the season of heat and dust, when the British are at the seaside or abroad, leaving their cultural heritage to tourists. The ancient monuments, palaces and historic streets resemble a new Babylon, ringing with European, Asian and American dialects. Last year, Britain attracted nearly 21 million visitors. The trend is steadily upward, but the picture is not unequivocally good.

Tourism is the world's biggest growth industry, and Britain is facing ever fiercer competition for tourists' spending money; "We have been a popular place to come to for many years," said Isobel Coy, of the British Tourist Authority. "Now practically every country in the world is after the tourist dollar, whether it has a small coral reef or Florence. There is serious competition out there. Britain has to concentrate on doing well and there is a lot of room for improvement. Two-thirds of our visitors are repeat visitors, which is good, but we must make sure we're offering people what they want – high standards, value for money, and a warm welcome – so they continue to come."

They come for different things. The Americans and Antipodeans (Australians and New Zealanders) are interested in common roots and architecture that is centuries older than theirs.

The Russians apparently like Blackpool, the Dutch and Germans have discovered the beaches of East Anglia, the Japanese are heading for Wales, the Scandinavians for the shops in the North-east, and the Italians to the Scottish Highlands.

The North Americans come in great numbers – 3.5 million last year, an increase of 4 per cent on the previous year.

The biggest increase, of 30 per cent, is in visitors from Eastern Europe.

But the big growth market for tourism, and the one all the competing resorts and destinations are aiming at, is the Far East, showing a growth of 15 per cent a year.

The Japanese have-been coming, and continue to come, to Britain in considerable numbers – 559.000 last year – but it is such nationalities as the Koreans, the Taiwanese, the Malaysians and the Thais who hold the future in their wallets.

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24.Read the text again and answer he questions:

a)What attracts tourists to Great Britain?

b)Why must Britain fight to maintain its tourism growth?

c)How can Britain attract more tourists? What needs to be done?

d)What are the main reasons for visiting Great Britain?

e)Why do people of different nationalities prefer different places?

f)Which is Britain's biggest potential growth market? Why?

25.Sum up the article.

26.Read the text below and decide which answer (А, В, С or D) best fits each gap. There is an example at the beginning (0).

TRAVELLERS ON A LONELY PLANET

Tony Wheeler and his wife Maureen started the (0) company known as Lonely Planet after a year-long journey across Asia in 1973. They were amazed to find that their friends were (1) ... to read their accounts of the (2) ..., which had taken them well off the (3) ... track.

It was not long before they formed a company and began publishing guides to independent travel. In their early books they (4) ...

to write about those destinations for which there were no existing guidebooks. Since then, they've (5) ... the company and have published more than four hundred guides which cover everything from (6) ...

exploration to more luxurious adventures. Even today, the Lonely Planet Guide to Mongolia is the only one of its (7) ... .

Tony says it was easier to write the first guide than later ones because they had actually done the trips they were writing about. Nevertheless, the guides remain very popular and include information on every (8) ... of travelling, from what brand of insect repellent to use, to where to get a haircut or have your clothes washed.

Tony and Maureen are (9) ... of all of their guides but say their favorite is the guide to India. The couple have not stopped travelling – they still (10) ... backpacking themselves, and usually (11) ... for the Himalayas, which they love. (12) … enough, on these trips Tony and Maureen take the Lonely Planet Guide to India with them!

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27.Do the quick quiz below.

1.You have won µ1,000,000. Would you A put it in a bank account?

В share it with your family?

С use it to do something you have always wanted to do?

2.You can change places with anyone in the world for a week. Would you choose

A a film star because they have such a luxurious lifestyle? В an explorer because they have such an exciting life?

С a politician because then you could change the world?

3.You have the chance to travel anywhere in the world. Would you go A somewhere completely different from your own country?

В somewhere relaxing?

С somewhere on your own?

28.Compare your answers with a partner. What do you think your answers say about each of you?

29.You are going to read an extract from a novel about a girl called Rowan who dreams of travelling the world. Read the extract quickly and answer the following questions.

1.Where does Rowan grow up?

2.Where does she go to work?

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3. Where does she dream of travelling to?

Rowan was twenty-four years old. She'd been dreaming of travelling the world since she was twelve.

It was Mr Kinear, her geography teacher back home in Scotland, who had first set her dreaming. He cycled to school summer and winter wearing a poncho. He was not a man who kept to the point. Trying to fill young minds with facts – a country's imports, exports, natural resources, populations – did not make him happy. He would gaze across the rows of faces before him, aware of how tired they might be of the process of gathering new knowledge. He would see who was sucking a sweet and who was gazing out of the window and who was passing notes to whom, and he could not bear to think that he was the cause of this boredom.

So instead of teaching, he would tell his pupils about his journeys. He told them about his days of backpacking through Peru and Australia, and about his journey from this little Scottish town where he'd been born down to London, across Europe to India. Not knowing what to think, his pupils continued to suck, gaze and scribble.

But Rowan was different. She sat spellbound in her stiff new school uniform and listened to every word. She wanted to do that, go to places where she was not known, travel the world with just a rucksack and a spare pair of shoes. She wanted to get away from this town, away from her parents and the routine life they led, from strict mealtimes, with breakfast at seven thirty, lunch at a quarter to one, tea at five thirty, and from the family's annual fortnight’s trip to the seaside. She wanted to spend years on the move until she found the place where she was meant to be.

In those days, she would get excited just being somewhere where the buses were a different color. She was convinced there was a place somewhere out there where she would be completely happy. She would find it. One day she would walk into some strange little town, sit down at a table in a small cafe, look round and say, 'This is it. This is where I am meant to be.'

As soon as she'd finished school, she left the small town where she lived with her parents in Scotland, and got a job as a secretary in London. She did not want to work at moving up the career ladder, but she kept her dreams. She imagined a whole wide gorgeous world waiting for her to tramp across it. Determined to get there, she did not notice the

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things that were going; on around her and so denied herself all sorts of simple pleasures – new clothes, music, nights out – in order to save up for her great adventure.

The routes she planned to take, following in the footsteps of other travelers, greater, she thought, than she would ever be, were carefully marked on the maps that covered the walls of her room. One day, she told herself, she would visit the places on her maps and have her own great adventure. She would stand on lonesome railway platforms waiting for trains to come along with their clattering crowds of people, and travel to wherever the tracks took her. She would go to Africa and watch wide grey lakes turn pink with flamingos. She would visit Patagonia and Peru. She would walk the Great Wall of China. She would trek the Australian outback, guided only by ancient dreaming songs, under southern skies. She would sleep under canvas, whilst beyond her tent a jungle lived and moved. She would wander in the deserts of Sudan. She would do all that and more. She would. She would.

30. Now read the text again. For questions 1-8, choose the answer (А, В, С or D), which you think fits best according to the text.

1. The writer suggests that Mr Kinear was

A unobservant of what was going on in his classroom. В successful in involving the students in his subject. С sympathetic to his students' feelings.

D uninterested in his students' problems.

2.What does 'spellbound' mean in line 22? A confused

В shocked

С unbelieving D fascinated

3.Rowan listened to Mr Kinear in his lessons because A he gave her ideas for things she would like to achieve.

В he had travelled to places she had always wanted to see. С he was an example of someone who had escaped.

D he understood her frustration with her own situation.

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4.During her schooldays, when Rowan thought about travelling, she wanted to

A see sights that were unusual. В experience different cultures.

С find a place that felt right for her.

D learn how to adapt to new situations.

5.The writer says that when Rowan went to London,

A she was frustrated because her pay was too low for her to enjoy life. В she was disappointed that her job offered so few opportunities.

С she was confused by the size and activity of the city. D she was unaware of the possibilities the city offered.

6.'Greater' in line 50 refers to A Rowan's maps.

В the routes Rowan planned. С other travelers.

D the journeys of other people.

7.When she was planning her journey, Rowan's aim was to

A use the cheapest means of transport to get to know the country. В get to know local people in the countries she visited.

С visit areas where no one else had ever been. D see as wide a variety of places as she could.

8. What is the main impression the writer gives of Rowan in this extract? A She is bored with her unfulfilling job.

В She is single-minded about fulfilling her dream.

С She is unrealistic about travel in the modern world. D She is prepared to face up to difficult problems.

31. You are going to read some information about hotels. For questions 1-15 choose from the types of accommodation (A-E). Some of the types of accommodation may be chosen more than once. When more than one answer is required, these may be given in any order. There is an example at the beginning (0).

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Missionaries in the East End of London. Traditionally the East End has always been the poorest part of London and the people who started this Refuge went in aid of those who had no money, and nowhere to sleep. The Refuge still runs today on the same basis. There is no charge to stay there and there is even tea and toast in the morning. The people who run the Refuge, however, do not accept anyone who has been drinking alcohol or taking drugs. They will only take people who are in desperate need of somewhere to sleep. The problem they face however, is that nowadays there are more people needing this accommodation than the Refuge has room for.

There are several streets around an area of London called King's Cross that only have this type of accommodation. They used to be for tourists who were on a budget and wanted to be centrally located. But this has now changed. King's Cross has turned into an area notorious for crime of all kinds, and tourists in particular are advised not to go there at all. Long Term Hotels in this area are fairly cheap due to the accommodation being very basic: a bed and a wash-basin in the rooms, with a shared bathroom. They are often dirty, damp and dangerous. They

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seldom have proper fire precautions and dealing in drugs is a common feature in these hotels. Not for the clean-living visitor!

This area of London is a few minutes' bus ride away from Hyde Park. The hotels here are reasonably priced and the area is a safe one which attracts many tourists. The Bayswater Hotels are often large houses which have been turned into small hotels. As a result they have a warm, friendly atmosphere. The rooms, though small, are kept very clean and have that special English touch – the tea-tray. This is to enable guests to make themselves a cup of tea or coffee at no extra charge. These hotels sometimes have a bar and restaurant which are reasonably priced, and can be used by people who are not even staying in the hotel. Very often guests of the hotels have their breakfast and evening meal included in the price of the room.

The Young Men's Christian Association has a very impressive complex in the heart of London's West End. Originally the YMCA met together for religious studies, but it has now grown into a huge international organization. The YMCA in Tottenham Court Road has some of the best facilities in Central London. It has a gym, squash courts and a swimming pool. It is a long term hotel and many residents, both men and women, stay there for months, even years. The rooms are for single people. They are very comfortably furnished and all have their own bathroom. It may seem an expensive place to live, but if you want lots of things to do and want to meet lots of people in a safe, central environment, then this is for you.

The Dorchester, situated in the heart of London, is one of the most luxurious and expensive hotels in the world. A single night in one of their suites can cost you thousands of pounds. The services they offer are the best you can find, from serving you tea to driving you around London. The staff have a strict dress-code and always wear a uniform. The Dorchester offers everything the lover of luxury could want, especially as it's provided in a very discreet, professional and very friendly manner. This hotel is not for people who like the casual touch. The rooms are absolutely luxurious, with color televisions, Jacuzzis, a fully-stocked bar, fresh flowers and fruit. Definitely a hotel for people with taste and a large bank account.

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