6. Вставьте слова и словосочетания в нужное место. Dialogue 1

(Nice to hear, calling, а business talk, put you through, speak to, help, а moment, mу schedule, to meeting)

— Good morning. Can I … you?

— Good morning. Could I … … Mr Roberts, please?

— Who is … , please?

— It's James Larry from ABN, New York.

— Hold on, I’ll… … …

— Speaking.

— Hello, Mr Roberts…. … … from you.

— Ме too.

— I offer to carry on … … … with you on Thursday at 6 р.m.

— Just…. … I’ll look at…. … That's all right.

— Thank you. I'm looking forward … … you.

— Ме too.

— Goodbye, Mr Roberts.

— See you, Mr Larry.

Dialogue П

(your help, back, is not in, take а message, as possible, you called, I’d like, help, is)

— "Universal Systems". Can I … you?

— This … John White. … …to speak to Магу Carlyle.

— Гm afraid she … … …at the moment.

— I'll call … later.

— Мг White, hold on, please. Can I … … … for her?

— Well, all right. Please, write down. "Send us the invoice of the 20 of February with the stamp and all the signatures by fax as soon… …. John"

— All right. I'll tell her … … and shall give her the information.

— Thanks for … ….

— Not at all. / It' s а pleasure. / You are welcome.

— Goodbye.

—Вуе.

7. Дополните следующие короткие диалоги.

1.

— -------------------------------------------------

— Sorry, will you say it again?

— Could you speak more slowly please?

— ------------------------------------------------

— Her line’s busy. (I’m afraid her line’s engaged.) -------------------------

— Shall I ------------------------------------ on Monday afternoon?

— I can' t answer you offhand. Could you give me а call this afternoon?

2. Is Mr Benson -----------------------------?

— ---------------------------------------busy now.

— Could you tell him I called?

— --------------------- Would you like to leave a message?

— --------- I--------- -- information about---------- ----

— Go ahead! I’m taking your message.

— ----------------Have you got that? Please, inform me--------------------

— That would be easiest. ------------------------------- .

3. --------- Can I ----------------- to Mr. -----, please?

— Sorry, ------------------------ ------- very busy -------------------------.

— ------------- ------------a very important information. Would you let him know I called?

— In case, I can take ---------------. Go ahead. .

— Thank you. It’s a personal call. I woud like ------------- right now. .

— Sorry to keep you waiting. He was on the other line. I’m putting ------.

4. -------------- ---------------- ?

— This is ----------------------.

— I didn't recognize your voice. Glad to hear from you. When-------------------?

— ----------------------------- next week. Have you ----------------------------?

— Not yet. ----------------------------- . ------------------------------------?

— ----------------------------------------------------------------

— Then I’ll call you back ----------------- Bye.

8. Переведите диалоги на русский язык.

SORRY TO KEEP YOU WAITING

RECEPTIONIST International Computers. Good afternoon

LADY Could I speak to the Personnel Manager, please?

RECEPTIONIST I’m afraid I can’t hear you. Can you speak a bit louder?

LADY Could I speak to the Personnel Manager, please?

RECEPTIONIST I’m sorry, I still can’t hear you properly. It’s a very bad line. Could you

hang up and call back?

LADY Ok, I’ll call back.

--------------------------------------------------------------------------------------

RECEPTIONIST International Computers. Hello.

FRENCHMAN Could I have extension 347, please?

RECEPTIONIST Could you speak more slowly please?

FRENCHMAN I’m phoning from Paris.

RECEPTIONIST Bonjour, monsieur. Sorry, I can’t speak French very well, but I’ll transfer

you to someone who can.

FRENCHMAN Thank you.

RECEPTIONIST Sorry to keep you waiting. It’s ringing for you now .

--------------------------------------------------------------------------------------

RECEPTIONIST International Computers. Good afternoon

SHEPPARD Can I speak to Mr McEwan, please?

RECEPTIONIST I’m afraid his line’s engaged. Will you hold?

SHEPPARD No, I really must go. Could you tell him I called?

RECEPTIONIST Yes, could you give me your name, please?

SHEPPARD Of course. First name David surname Shepperd, S, H, E, double P, E, R, D.

Tell Mr McEwan I’ll call back in an hour

RECEPTIONIST Fine. I’ll do that. Bye.

--------------------------------------------------------------------------------------