First Insights into Business.

Indefinite

Continuous

be Ving

Perfect

have Ved/III

Perfect Continuous

have been V ing

Present

+I work

He works

He does not work

I do not work

? Do you work

Does he work

always,usually, seldom, often ,sometime,never

I am working

He is working

-I am not working

He is not working

? Are you working

Is he working

now, at the moment

currently, at present

+ I have visited

He has visited

-I have not visited

He has not visited

? Have you visited

Has he visited

He has just come

already,just,yet,recently,ever,

for, since

+I have been working

He has been working

-I have not been working

He has not been working

? How long have you been working ?

How long has he been working ?

for, since

Past

+ I worked

He left

-I did not work

He did not leave

? Did you work

Did he leave

ago, last, yesterday

+ I was working

They were working

-I was not working

They were not working

? Were you working

Was he working+

We met when we were studing in France

+ I had visited

He had visited

-I had not visited

He had not visited

? Had you visited

Had he visited

As soon as she came in I knew I had seen her before

Future

+ I will work

He will work

-I will not work

He will not work

? Will you work

Will he work

+ I will be working

They will be working

-I will not be working

He will not be working

? Will you be working

Will he be working

This time tomorrow I will be visiting my parents

+ I will have visited

He will have visited

-I will not have visited

He will not have visited

? Will you have visited

Will he have visited

We will have launched model A1265 by the end of the year

to take care of

отвечать за

discuss a personal loan

обсудить личный заем

increase Visa card limit

пополнить карту Виза

to make happy

обрадовать, огорчить клиента

apologise in person

лично извиниться

to be dissatisfied with

быть неудовлетворенным

to order a full range of service

заказать полный набор услуг

purchase from catalogue

покупать по каталогу

complete range in store

полный ассортимент магазина

optional delivery and assembly services

доп. Услуги по доставке и сборке

to be available on request

быть выполненным по просьбе

to enquire at the store for more details

запросить доп. информацию

to wait in a queque

ждать в очереди

to make a complaint

оставить жалобу

to promise to take actions

oбещать принять меры

we are delighted

мы рады

to inclose

приложить

to be fully qualified and very experienced

быть хорошо квалифицированным и опытным.

to be loyal to

быть верным

attitude

отношение

to manage

удаваться

fantastically loyal

фантастически верный

extremely convenient

чрезвычайно удобный

to do banking over phone

получить обслуживание в банка по телефону

friendly- unfriendly

дружелюбный

courteous- discourteous

вежливый

helpful-unhelpful

готовый помочь

quick-slow

быстрый

professional- unfpofessional

профессиональный

well- dressede - badly dressed

хорошо одетый

cooperative-uncooperative

готовый к сотрудничеству

loyal- disloyal

верный