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Файл:Cross-Cultural Communication Overcoming the Differences. Учебное пособие
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Useful Phrases for Discussions and Conversations
111
Reacting in Conversation
Sympathizing and supporting : Cheer up!; Come on! You can do it!; Don’t
give up!; Don’t let it vex you!; Every cloud has a silver lining!; Every dog has
its day!; Fortune favors the bold/brave!; Good job!; I really admire how you are
handling this.; I know it’s difficult.; It’s not the end of the world!; Keep
fighting!; Keep your head up!; Keep up!; Lighten up!; Look on the bright side!;
Please, stay strong!; Stay well!; There’s light at the end of the tunnel!; There’s
no use crying over spilt milk!; Where there’s a will there’s a way!; You can’t
make an omelet without breaking eggs!; You’re on the right track. ; etc.
Comforting: Everything will be fine!;Do you want to talk about that?;I feel
sorry for you!; I’m here for you.; No matter what happens you know who to
come to.; Let me know if there is anything I can do for you.; Take it
easy!;There’s no reason to be upset.; Don’t take it too close to your heart.
Things will come right. Everything will be well. You must hope for the
better!;These things do happen in life.; It’s not your fault.; etc.
Sarcasm: Great!; Oh, perfect!; Oh, really?; That’s it!; Unbelievable!; Yeah,
right!; etc.
Asking about person’s feelings: Are you OK?;How do you feel?;Is
everything fine?; etc.
Asking about person’s opinion: How do you find...?;How do you see the
situation?; What are your thoughts about...?; What do you think about...?; What
is your attitude towards...?; What is your idea about...?; etc.
Asking for people’s preferences: Are you in the mood for ... ?; What is your
point of view?; How do you feel about ... ?; What do you prefer?; etc.
Accepting other Ideas
Accepting: I agree entirely. / I totally agree. / I completely agree.; I agree with
you 100 %.;I couldn’t agree with you more.; I share your point of view!; I think
so too!;I take your side.; I was just going to say that.; Me neither.; Me too.;
Neither do I.; So do I.; That’s exactly how I feel.; That’s so true.; You have a
point there.; You’re absolutely right.; etc.
Cross-Cultural Communication: Overcoming the Differences
112
Approval: Good for you!;I’m very proud of you!;It’s fantastic.; It’s the best
I’ve ever...;Keep going!;Right you are!;Splendid!;That’s impressive!; That’s
really nice.; Well done!; etc.
Giving-up: All right, I give up, you win.; I accept that.; I should admit I was
wrong.; Yes, now I see, that I was wrong.; Yes, you are right.; etc.
Comparison: In comparison with...; On the one hand... on the other hand...; etc.
Feedback: Could you please provide me with a feed-back?; How can you
estimate/evaluate/assess...?; etc.
Asking for advice: Can I ask you for a piece of advice?; Can you advice me
anything?; What would be your suggestions?; etc.
Reacting to criticism : I appreciate that!;I see what you mean!;I see your
point!;Thank you for your comment!; Thank you for your feedback!; etc.
Appreciation: I am very thankful for...!;I appreciate that!; Thank you!;Thank
you in advance!;Thank you very much!;Thanks for your kind
words!;Thanks!;That means a lot to me!;That’s very kind/nice of you!;You’re
so helpful!;etc.
Reacting to gratitude: Don’t worry about it!;It’s no bother!;It’s the least I
could do!;No problem!;Not at all!;That’s all right/OK!;You’re always/very
welcome!;You’re welcome!;etc.
Participating in a dialogue actively
Asking again: Could you say it again, please.; Excuse me?;I beg your pardon?;
I think that I didn’t quite get it.; I’m not quite sure I follow you.; I’m not quite
sure I know what you mean.; Say that again, please.; Sorry, I didn’t catch that.;
Sorry, what?;Would you mind repeating that, please?; etc.
Clarifying: Could you be more specific about …?;Excuse me, but I didn’t get
the part about…;I’m sorry, I didn’t catch what you said about ...; Sorry, but I’m
not quite clear on …; What did you mean when you said …?;What does…
mean?; Am I correct in assuming that …?;Are you saying that …?; If I have
got you correctly, your point is that …;Let me just make sure - your point is
that ... ;So what you’re trying to say is …;So you mean that ...?;So you’re
telling me that …?; etc.
Useful Phrases for Discussions and Conversations
113
Supposing: I guess, that...; I wouldn’t be surprised if ...; I’d say ...; It is
likely...; It looks as if...; Probably...; There’s just a chance that ...; etc.
Solving problems
Changing topic of conversation: I think we can pass to some other topic of
conversation.; Let’s change the subject.; Let’s start another hare.; etc.
Explaining in other words: Another way to...; In other terms...; In other
words...; In short...; Otherwise known as...; etc.
Warning: Be warned that...;I am warning you that...;I need to want you..; If
you...;To prevent... I must...; etc.
Saying sorry: I’m sorry!; I’m very sorry! It was my fault!; I’m awfully/terribly
sorry!; I beg your pardon!; I beg your pardon for ...; I want to apologize for...;
Please accept my humble apology...; etc.
Respond to “sorry”: Never mind!; That’s fine!/It’s fine!;Think nothing of it.;
It’s not important.; Don’t worry. You couldn’t help it!; It doesn’t matter,
honestly!;That’s quite all right.; Don’t mention it.; Forget it.; That’s OK/It’s
OK. etc.
Polite refuse: How about some other...?;I don’t think I can.; I’d love to
but...;I’d rather not.; I’m so sorry I have to say no.; No, but thanks for offering.;
Not likely.; Sorry, but I must refuse.; Unfortunately,...; etc.
Summing up: All in all...; Altogether...; Finally...; In conclusion...; It’s time to
summarize our talk.; Let me bottom-line it.; Therefore/Thus...;To sum
up...;Upon a whole...;What did we come to finally?; etc.
Promising: I give you my word...;I promise to...;You have my word...; etc.
114
SITUATIONS FOR ACTING OUT
Work in pairs or in groups. Close your eyes and say any number. Find
necessary phrases in the charts and act out the situations.
1. You want to compliment your friend on her new haircut.
2. Your friend tells you that her grandfather has just passed away.
3. You have met people from other countries at a summer camp. Initiate the
dialogue.
4. What is the best/most important thing your culture has given to the world.
Discuss different options and opinions.
5. If you could choose three aspects of your culture to put in a "time box" for
the future, what would you put in it? Discuss with your friend.
6. What do you think is interesting about your own culture? Share your ideas
with friends.
7. Would you ever consider living permanently in a country other than your
home country? Why or why not?
8. What are the five most important values of your culture? (For example,
Family). Discuss with your family.
9. What is the difference between staring and making eye contact? Discuss
how to distinguish between them?
10. Pretend you just won $5,000 in the lottery. Tell your classmates what you
will do with the money.
11. You need some help with a big picnic tomorrow. Ask for “volunteers” and
discuss the organizing moments.
12. Tell your partner or classmates what you are going to do this weekend. Ask
following-up questions.
13. Tell your classmates about the people in your family. Describe their
personality and appearance.
14. Describe one of your classmates to your partner, and have him/her guess
who you are describing.
15. Describe your best friend to your partner. What kind of person is he/she?
What does he/she look like?
16. Introduce yourself to a group and tell them what you do.
17. Ask your partner how he/she feels. Respond appropriately.
18. Pretend you (or a friend) are hurt or injured. Tell your classmates about it.
Situations for Acting Out
115
19. Ask your partner what he/she did last weekend. Respond with related
questions.
20. Tell about a childhood experience. About your friend’s childhood.
Questions for self-check
If total result is more than 70 %, our congratulations! You are quite
confident in discussing cross-cultural issues.
№
Question
Yes
No
1
I definitely know what the stereotype is.
2
I am sure that knowing grammar and vocabulary is
enough to communicate in English. Learning
cultural facts and differences is not necessary.
3
There are two main different types of cultural
societies.
4
Non-verbal communication includes written
correspondence, reports, orders.
5
According to stereotypes, Eastern and Asian
cultures are more family –oriented.
5
Westerns cultures are more individualistic and it
reflects in the distance for communication
between people.
6
Looking at other people for quite a long time Is
acceptable in India and other Asian cultures.
7
In some cultures pink is for boys and blue is
associated with girls.
8
In Eastern culture people first explain the reason
of the decision and only after this they say the
decision itself.
9
You can ask any questions about any life area in
Western culture
10
In China and Japan people say their last name and
then their first name.
11
In some Asian countries (Japan, Vietnam) women
have more initiative and influence.
Cross-Cultural Communication: Overcoming the Differences
116
12
When people count in Western countries (France,
Italy, England, Germany, etc.), they start with
their thumb, then index finger goes and so on.
Russian start counting with their index finger.
13
Holding hand between men in Arab countries is
forbidden.
14
To show that the information is secret people use
their index finger touching lips in Russia and
Germany. In Italy it warns about danger.
15
I know how to measure length, weight,
temperature in Western Europe and the USA.
16
I know most of flags of countries in the world and
can describe at least 6 – 7 of them.
17
I know what the cover letter is and in can write it.
18
I can text in English and know most of
abbreviations for texting.
19
Languages can reflect national traits.
20
If you are a third culture kid it is much easier to
communicate with representatives of those three
countries.
21
I know what topic to omit during the conversation
with Western people.
22
I can talk about school life and rules in different
countries and in Russia.
23
Gender roles are not important in modern world.
24.
I can compare educational systems in Russia and
abroad.
26
There are common criteria for school education in
Western countries and Russia.
27
Teenagers become independent in Western
countries soon after graduating from schools.
28
I know why volunteerism is so popular abroad and
I know about opportunities it gives there and in
Russia.
Situations for Acting Out
117
29
I can talk about national dances, superstitions and
manners in different countries.
30
I can talk about social issues in Europe and
Russia.
31
I can compare date in English and describe
diagrams.
32
I can talk about different types of volunteerism in
Russia and abroad
33
I can hold a conversation in English and I know
how to express surprise, sympathy, regret in
English.
118
REFERENCES
Authentic texts/ videos were taken from the open resources on the Internet.
The links are provided for every retrieved or adapted material in each task.
All Vocabulary definitions, collocations, synonyms are taken from:
https://dictionary.cambridge.org//
https://www.freecollocation.com/
https://www.thesaurus.com/browse/oxford
https://www.english-corpora.org/coca/
Учебное издание
КРАСНОЩЕКОВА Галина Алексеевна
ЯНКАУСКАС Елена Сергеевна
CROSS-CULTURAL COMMUNICATION:
OVERCOMING THE DIFFERENCES
Учебное пособие
Технический редактор З. И. Надточий
Компьютерная верстка Т. А. Кочергиной
Подписано в печать 30.12.2021 г.
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