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Manufacture and Supply, Science and Reg ulation Towards High-Qua lity Medicinal Products
gloves, shoe covers and gowns to be worn by Clean Room operators and, very importantly, a contamination control strategy.
Annex 2A – Manufacture of Advanced Therapy Medicinal Products
Annex 2B – Manufacture of Biological Medicinal Substances and Products
Annex 3 – Manufacture of Radiopharmaceuticals
Annex 2A describes specific GMP requirements for advanced ther­apy medicinal products, which are also known as cells, tissues and gene therapy products in many jurisdictions outside of the Euro­pean Union (EU). Annex 2B provides the GMP requirements for the manufacture of biological medicinal substances and products, while Annex 3 provides the GMP requirements for radiopharma­ceuticals, which often have very short shelf-lives.
Annex 4 – Manufacture of (Non-Immunological) Veterina ry Products
Annex 5 – Manufacture of (Immunological) Veterinary Products
Annex 6 – Manufacture of Medicinal Gases
Annex 7 – Manufacture of Herbal Medicinal Products
Annex 7 provides special considerations for the manufacture of herbal medicinal products which contains natural herbal ingredi­ents, and are often used in the practice of traditional medicines of various ethnic groups, e.g., the Chinese Proprietary Medicines, Indian Ayurvedic medicines, Malay and Indonesian Jamu, Japanese
Compliance of Pharmaceutical Manufacturers to Good Manufacturing Practice Standards
Kampo, Korean Hanyak and Western herbs. Many herbal and tradi­tional medicines have a long history of use, dating back to hundreds or even thousands of years ago. This helps provide some degree of assurance as to their safety and ecacy. However, the quality of herbal medicinal products is independent of history and traditional use. Manufacturers of these products are still required to comply with GMP standard. The manufacture and supply, science and reg­ulation of traditional and herbal medicinal products are covered in greater detail under Chapter 17.
Annex 8 Sampling of Starting and Packaging Materials.
This Annex describes the sampling plans and special precautions to be taken during the sampling of materials for QC testing.
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Annex 9 – Manufacture of Liquids, Creams and Ointments
Annex 10 – Manufacture of Inhalations
Annexes 9 and 10 describe the special GMP requirements for these specific pharmaceutical dosage forms which are formulated and manufactured as liquids, semi-solids and inhalation products respectively.
Annex 11 – Computerized Systems
Computerized systems are increasingly being used in the manu­facture of medicinal products in warehousing, production, pack­aging and QC, and this Annex describes the GMP requirements for such computerized systems. The subject of computerized sys­tems is discussed in greater detail under Chapter 8 on Good Doc­umentation Practice and Pharmaceutical Data Integrity, as well as
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Manufacture and Supply, Science and Reg ulation Towards High-Qua lity Medicinal Products
Chapter 25 on Industry 4.0 and Emerging Trends in Pharmaceuti­cal Manufacturing.
Annex 12 – Use of Ionizing Radiation in Manufacturing
Ionizing radiation is used as a method of sterilization for certain types of materials/medicinal products, and its validation is described in this Annex.
Annex 13 – Manufacture of Investigational Medicinal Products
Investigational Medicinal Products are also called clinical trial prod­ucts. There are special GMP considerations in their manufacture for clinical trials, where the medicinal products are in the various stages of clinical development, and where the batch sizes produced are often much smaller than those of a commercial or approved medicinal product.
Annex 14 – Manufacture of Blood Products
This Annex provides stringent GMP requirements for the manufac­ture of blood products such as Albumin Injection, Factor XIII and Factor IX, in particular the need for viral inactivation and clearance and screening of donors of the plasma which are used as starting materials.
Annex 15 – Qualification and Process Validation
This Annex describes the GMP requirements for qualification of manufacturing equipment and associated process validation to ensure product homogeneity.
Compliance of Pharmaceutical Manufacturers to Good Manufacturing Practice Standards
Annex 16 – Qualified Person and Batch Release
A Qualified Person is a person with specialized knowledge in phar­maceutical laws and GMP standard. He is legally responsible for the release of each and every batch of a medicinal product manu­factured in the EU. This Annex is not applicable to non-EU PIC/S members.
Annex 17 – Parametric Release
Parametric release is the release of injections, usually large-volume parenteral products (>100 mL in volume), that are terminally steri­lized by moist heat (i.e., autoclaving) without the need for the man­ufacturer to carry out the batch sterility test. Parametric release is permitted if the autoclaving process is well-validated, and when stringent pre- and post-sterilization controls have been put in place by the manufacturer, with ocial approval granted by the drug reg­ulatory authority.
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Annex 18 – Empty
Annex 18 is currently empty. It was previously designated for the API GMP standard which has now been renamed PIC/S Guide to GMP for Medicinal Products Part II.
Annex 19 – Reference and Retention Samples
There is an obligation for the manufacturer to keep reference and retention samples for on-going stability testing and for potential regulatory testing, when there are quality problems or when there are conflicting test results for the product concerned.
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Manufacture and Supply, Science and Reg ulation Towards High-Qua lity Medicinal Products
Annex 20 – Quality Risk Management
At present, this Annex is voluntary. This means that manufacturers are not obliged to comply to Annex 20 as of now, but they can use Annex 20 as a guidance to implement quality risk management, which is a GMP requirement incorporated as a component of Phar­maceutical Quality System (PIC/S Guide to GMP for Medicinal Products Chapter 1).

5.5. PIC/S Inspection System: A Risk-based Approach

As Singapore is a member of PIC/S, the GMP inspection system of Singapore HSA follows the PIC/S framework. Essentially, a GMP inspection may be divided into three main stages:
Pre-inspection planning phase which can take up to a day or even several days;
Conduct of on-site inspection (2–4 man-days or up to 5–10 man­days); and
Post-inspection follow-up (duration varies, depending on the outcome of the inspection).
During the pre-inspection planning phase, HSA forms an inspec­tion team, comprising a lead inspector and a co-inspector, who will review the Site Master File submitted by the manufacturer before proceeding with the on-site inspection. The on-site inspec­tion will cover the warehouse, weighing room, production and packaging areas, QC laboratory and documentation review. If there are deficiencies or non-conformities, the inspection team will fol­low through with the manufacturer on the CAPAs that need to be
Compliance of Pharmaceutical Manufacturers to Good Manufacturing Practice Standards
taken by the manufacturer before the inspection is closed out. If there are no deficiencies, the post-inspection follow-up activities will include writing the inspection report, establishing the dates for the next inspection, and issuance of the manufacturer’s license or GMP certificates, where applicable. The frequency of a GMP inspection, i.e., how often a manufacturer is inspected or re-inspected, follows a risk-based system. Pharmaceutical manufacturers may be broadly classified into three “risk” categories:
Manufacturers of sterile products, e.g., injections, eye drops and eye ointments (high-risk manufacturers);
Manufacturers of non-sterile oral products, e.g., tablets, cap­sules, syrups and mixtures (medium-risk manufacturers); and
Manufacturers of non-sterile external products, e.g., creams and ointments (low-risk manufacturers).
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The risk factors considered in the determination of inspection fre­quency include the:
— category of manufacturer (whether sterile, oral or external); — GMP compliance profile or track record (whether acceptable,
unacceptable or marginal);
— frequency of changes to key personnel, premises and equipment; — history of product recalls; — history of legal and regulatory contraventions; — number of products manufactured at the facility; and — potency and sensitivity of the products manufactured, e.g. ste-
roids, hormones and penicillin products.
Being a PIC/S member, the GMP standards used for inspection are the PIC/S Guide to GMP for Medicinal Products (Part I) for Medici­nal Products in finished dosage forms, and the PIC/S Guide to GMP
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Manufacture and Supply, Science and Reg ulation Towards High-Qua lity Medicinal Products
(Part II) for APIs. The types of GMP inspections may be categorized into:
— pre-approval inspection (of a new manufacturing facility); — routine inspection (of an existing manufacturing facility); — follow-up inspection (subsequent to the inspection of a new or
existing manufacturing facility);
— voluntary inspection (for the purposes of granting a GMP Certif-
icate); and
— investigational or “for cause” inspection, which can arise from
customer complaints, product recalls, quality defects or from whistleblowing.
Whether a GMP inspection is a pre-approval, routine, follow-up, voluntary or investigational, an on-site inspection of the manufac­turing facility covering key areas such as the warehouse, produc­tion and packaging areas, and the QC laboratories, is required. The on-site inspection will also cover the computers and computerized systems used in warehousing, production, packaging and QC. Phar­maceutical utilities such as HVAC system, steam, compressed air and water purification systems are inspected too. The documentation system, including the SOPs, manufacturing records and reports are also inspected. The manufacturing personnel will be interviewed throughout the inspection.
5.5.1. Whom can the GMP Inspector Interview?
An Inspector can interview any sta in the company who is con­nected with manufacturing and QC. He can interview the operators, the supervisors, the head of production, the head of QC, the data entry personnel and computer systems manager, the maintenance
Compliance of Pharmaceutical Manufacturers to Good Manufacturing Practice Standards
engineers and technicians, the human resource manager and even the CEO of the company. But there are certain areas that are out of bounds to the inspectors. The GMP inspector does not audit records of finance and accounts or related business documents. These mat­ters are none of his concerns and outside the ambit or scope of a GMP inspection. Furthermore, a GMP inspector is not a subject matter expert in finance or accounting. Such kinds of inspections, if they are required to be conducted, are carried out by commercial crime auditors, investigators from the accounting and corporate regulatory agency, or the police.
5.5.2. Inspector and Manufacturer Working in Partnership:
Mutual Expectations
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Inspectors should work in collaboration with the manufacturers which they regulate. Both parties, the regulator and regulated, should strive for a successful outcome. A successful GMP inspec­tion is one where the inspector and the manufacturer work in close partnership, and where mutual expectations are clear. Such a part­nership will lead to a win-win-win outcome — a win for the manu­facturer, for the regulator and, most importantly, for the consumer. Therefore, the GMP inspector should strive to make his expecta­tions known clearly to the manufacturer which he inspects. The following are some inspector’s expectations of a manufacturer:
5.5.2.1. Inspector’s Expectations of a Manufacturer
The manufacturer should be audit-ready (or inspection-ready) at all times. Being audit-ready means that the manufacturer is confident that his facility is GMP-compliant at all times. This
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Manufacture and Supply, Science and Reg ulation Towards High-Qua lity Medicinal Products
in turn indicates that the manufacturing processes at the facil­ity are under control, and as a corollary, the products manufac­tured are consistently of good quality. For manufacturers which are repeatedly not audit-ready, e.g., if the inspector is repeatedly informed that key personnel such as the head of production or head of QC is often not available, or often on sick leave, then something fishy is probably happening. Under such circum­stances, the inspector may consider unannounced inspections as the manufacturer appears to have something to hide and is trying to avoid a scheduled or announced inspection.
The manufacturer should always ensure that key representatives are present during an inspection. However, there are still some manufacturers who are not sure which manufacturing person­nel should be present during an inspection. For such manufac­turers, the inspector will make it very clear that there should always be a leader, who is the head of QC/QA or head of pro­duction, who is the facilitator and coordinator. This focal per­son has to be present throughout the entire audit. There should also be a scribe to keep notes of all questions asked and docu­ments requested. The scribe should also be present throughout the entire inspection. Supporting technical sta and line super­visors need not be present throughout the entire audit, but should be available to provide specific answers and details when required. The MD or CEO needs only to be present during the Opening and Closing Meetings, if he is available. The inspector does not encourage too many sta to stop their work and tag along during an inspection. Very large groups are discouraged as they give the impression that nobody has an overall picture. Besides, they also disrupt normal manufacturing schedules, and are prone to the provision of inconsistent answers. Some man­ufacturers may erroneously believe that a large group can serve to intimidate or rue the inspectors, hoping that the harassed
Compliance of Pharmaceutical Manufacturers to Good Manufacturing Practice Standards
inspector will not ask too many questions. However, inspec­tors are typically very well-trained and they are not going to be so easily rued. Inspectors are generally confident, assertive, authoritative and trained to be persevering and probing in car­rying out their duties.
The inspector also expects the manufacturer to enforce rules and procedures regardless of the status of the person entering the manufacturing facility. GMP rules must be observed by each and every one regardless of whether he is an operator, a supervi­sor, external contractor, service personnel, head of QC, head of production, or even the MD or CEO.
The inspector also expects the manufacturing personnel to know his SOPs and work instructions.
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5.5.2.2. Manufacturer’s Expectations of an Inspector
Similarly, the manufacturer also has his expectations of the (GMP) Inspector or the inspectorate where he comes from. Consistency of inspections is one of the most common expectations of manufacturers who have provided feedback that dierent inspectors assessed manufac­turers dierently, thereby causing confusion and inconsistencies. As a regulator, the Singapore HSA and other PIC/S Participating Authorities have minimized inconsistency through several internal mechanisms:
Form inspection team with at least two inspectors to provide check and balance;
Develop and implement a SOP for all inspectors on how a GMP inspection is conducted, with the inspection process clearly defined;
Have an exit or closing meeting with the manufacturer to allow discussion, agreement or disagreement of any observation;