Английский язык для студентов факультета бизнеса коммуникативные навыки, выбор карьеры и поиск работы (предпороговый уровень). English for Pre-interme

20.Write a short (100–120 words) essay summarizing the main ideas of the text "Soft skills: definition, importance and examples".

21.Look at the soft skills in the box, then read each job scenario and write which soft skills best apply to each scenario and why.

JOB SCENARIO 1: Social Media Manager

At the last minute, your supervisor has decided to change the media focus for an upcoming product launch. She gives you and your team 48 hours to design and deliver a detailed presentation that lays out a new strategy for how to promote the product online. And...go!

JOB SCENARIO 2: Financial Services Representative

Your manager has put you in charge of handling all customer questions and concerns (over the phone and in-person) about a new service that many are having issues with. You are expected to resolve as many problems

as you can, then report which complaints need further attention.

JOB SCENARIO 3: Cybersecurity Analyst

There’s been a major security breach in a corporate network that your company serves. Your boss is unreachable, and the situation is changing by the minute. Your main goals are to target and fix the major glitches as quickly as possible and keep the client calm and informed.

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22. Make up a list of soft skills you have and would like to have. Write about how these skills could help you in your future career in business.

BUSINESS CORRESPONDANCE

КАК ОФОРМИТЬ СЛУЖЕБНУЮ ЗАПИСКУ

Оперативная письменная коммуникация является одним из элементов решения бизнес задач, требующих участия представителей структурных подразделений компании.

Служебная записка является важным инструментом практически в любой деловой организации, представляющая собой короткое внутреннее деловое письмо.

Для того чтобы правильно оформить служебную записку, следует знать принципы организации текста электронного сообщения, факса, меморандума

Структура служебной записки, факса, электронного сообщения:

«To» (кому) (с указанием фамилии, имени и должности адресата); «From» (от кого) (с указанием фамилии, имени и должности

автора);

«Date» (дата) (название месяца – словами, можно использовать принятые сокращения, но не цифры);

«Subject» (тема)

«Memo Contents» (основная часть служебной записки); Подпись

23. Match the information given below and the numbers in the memo.

(1) ____: Mark Willow, Purchase Manager From: Michael Simpson, (2) _____

Date: October 24, 20__

Subject: Chip sets and drives purchasing

______ (3),

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I receive the production schedule from the factory that assembles our сomputers.

Yesterday I talked to Ms. Chen, (4) ______, and told her that our stock date has to be 10 days before our assembly start dates. She said she’ll waive shipping costs and give us a 10 % discount.

Please make up a purchase order for the chip sets and drives and order today.

MS

( ) Mark

( ) our supplier ( ) To

( ) production supervisor

24.Write your own memo.

SPEAKING

25.Look at the statements below. Agree or disagree. Give reasons. You can use these phrases to help you.

In my opinion – «По-моему» / «По моему мнению».

From my point of view – «С моей точки зрения».

As for me – «Как по мне» / «Что касается меня».

Personally, I – «Лично я».

To my mind – «По-моему», «по моему мнению».

My impression is (that) – «У меня такое впечатление, что».

To my knowledge – «Насколько я знаю».

As far as I remember – «Насколько я помню».

I am of the opinion that – «Я придерживаюсь мнения, что».

I’m inclined to think (that) – «Я склонен считать, (что)».

I suppose (that) – «Я полагаю (считаю, думаю)». I believe (that) – «Я думаю, полагаю, считаю».

I reckon (that) – «Думаю, что».

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1.It is vital to have soft skills in the workplace.

2.It's so useful to develop both hard and soft skills.

3.Being able to communicate with others is such a necessary skill that all companies look for employees with that ability.

4.Creativity is such a valued skill in any business.

26. Discuss the questions.

1. Are soft and hard skills equally important? Why (not)?

2. What might happen if your employer or co-worker has poor interpersonal skills?

3. Do you think soft skills can somehow be taught through courses or real-life simulations? Why (not)?

4. Do you think we communicate less in real life nowadays?

5. Does emotional intelligence quotient (EQ) play a crucial role in the workplace / in building a rewarding career?

27. You are going to a job interview or fill in the application form. One of the most common questions the interviewers ask is about your skills. Look at some useful vocabulary and phrases you need to talk about skills in English:

a) to be good / bad at + gerund or noun − быть способным к; иметь способности к (чему-либо); обладать умением; получаться / не уметь что-либо делать; не иметь способности к (чему-либо) (деятельность, практика)

1.Our teacher is very good at motivating students.

2.Jack is good at communicating, but he is lacking accuracy while working with the documents

3.Martin is bad at Maths but his sister is even worse.

4.Susan has always been quite bad at writing essays.

b) to be good / bad with + noun – быть хорошим в чем-либо;

разбираться в / не уметь что-либо делать; не разбираться

в(инструмент, отношение)

1.For this position, you need to be good with people.

2.You are supposed to be a lot better with computers for this job.

3.Patrick is very bad with time management. He’s always late.

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to manage his time.

4.Sandra is a doctor who is brilliant at handling her patients.

5.Terry is horrible at basketball but he’s fantastic at table tennis.

6.Farmers are usually terrible at paperwork.

7.I’m useless at remembering people’s names.

8.I am hopeless at making speeches.

d) to have… skills − иметь навыки в чем-то

1.Tony has listening skills. He’s a very good listener.

2.Our employees have people skills. They are extremely kind and helpful.

3.Tim has leadership skills; he’s the best boss we’ve ever had.

e) to have a flair for − быть одаренным в чем-то

Sandra has a flair for mathematics, but she works as an English teacher. f) to ace something – делать что-тонавысокомуровне/ качественно.

Jim aced the presentation. Thanks to him, we have got a big customer.

28.Speak about your own skills using the phrases above.

29.You must conduct two interviews for a vacant job in your organization. Examine the following profiles and respond to the following questions:

1.Which candidate would you hire? Why?

2.What would be more essential to you as an employer: soft skills, hard skills, or a perfect mix of the two?

a) A extremely competent employee with a great CV and a strong skill set, considerable job experience; attendance in academic conferences and

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high-level courses. However, she frequently quarreled with her coworkers and had terrible relationships with everyone in her previous company.

b) Less qualified and still has skills to learn. However, throughout the interview, she proved to be a pleasant and sociable person. She seems to be very motivated and responsible. Her former employer praised her communication skills and emotional intelligence.

GRAMMAR FOCUS

REVISION OF ADJECTIVES AND ADVERBS

Прилагательное описывает имя существительное

Last year we had a significant increase in profits.

Наречие говорит о том как (how), когда (when) или где (where) происходит действие.

Наречия образа действия ('how' adverbs) обычно ставятся после глагола.

We planned everything very carefully. The economy is growing slowly.

Наречия частоты ставятся после to be, но перед смысловым глаголом.

She is never late.

She has never arrived late. She never goes there.

Наречия времени могут ставиться перед глаголом или после него.

in Germany)

Наречия могут усиливать значения других наречий и прилагательных.

It's relatively expensive, (adverb + adjective) He arrived extremely late, (adverb + adverb)

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Формы наречий

Наречия образуются при помощи суффикса -ly от имен прилагательных. Исходя из формы прилагательного, наречие может заканчиваться на -y, -ally, or -ily.

slow – slowly slight – slightly careful – carefully full – fully

dramatic – dramatically steady – steadily

Некоторые наречия совпадают по форме с именами прилагательными:

fast, hard, early, late, high, low, right, wrong, daily/weekly/monthly/ quarterly.

This is a fast machine, (adj.)

This machine goes very fast, (adv.)

Companies have been slimming down to improve their efficiency. (=if a company slims down or is slimmed down, it makes itself smaller by getting rid of some of its workers)

Обратите внимание на перевод наречий hard (трудно) и hardly (едва, кое-как)

It's so noisy I can hardly think, ('hardly' = almost not)

Наречие от прилагательного good – это well

She's a good negotiator. She negotiates well.

Порядок расстановки прилагательных в предложении

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Примеры:

a 10-page American legal contract (size, nationality, type) a fast new sports car (quality, age, type)

an efficient worldwide distribution network (opinion, size, type) a cheap clean energy source (quality, quality, type)

Прилагательные на -ing и -ed

Прилагательные на -ing описывают предмет, человека, явление. Прилагательные на -ed описывают наши чувства и реакции

на внешнее воздействие.

The meeting was very interesting.

I was interested in your idea about outsourcing.

Примеры:

bored/boring, confused/confusing, excited/exciting, fascinated'/fascinating, surprised/surprising, tired/tiring

I found her comments quite surprising.

I was surprised by her comments.

Exercise 1. Complete the second sentence so it has a similar meaning to the first sentence.

1.There was a slight fall in profits in April. In April profits ..... .

2.There was a dramatic improvement in our share price last month. Last month our share price ..... .

3.There has been a significant drop in demand for oil over the last few months. Demand for oil ..... over the last few months.

4.Let's have a brief pause for coffee. Let's..... for coffee.

5. There has been a steady improvement in the inflation figures. The inflation figures ..... .

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6.There was a slow recovery in consumer confidence last year. Consumer confidence ..... last year.

7.There has been a gradual rise in unemployment. Unemployment ..... .

8.There has been considerable growth in Korean GDP over recent years. Over recent years Korean GDP ..... .

Exercise 2. Underline the correct adjective.

1.I couldn't do any more work last night. I was just so tired/tiring.

2.I don't think the audience liked the talk. They looked bored/boring.

3.I don't think the audience liked the talk. It was a bit bored/boring.

4.Your new multimedia project sounds really excited/exciting.

5.You look worried/worrying. Is anything the matter?

6.Their profits last year were extremely large/enormous.

7.Their profits last year were absolutely large/enormous.

8.The sales figures last month were very bad/terrible.

9.Warsaw is absolutely cold/freezing at this time of year.

Exercise 3. Put each group of words into the best order.

1.old-fashioned a large machine cutting .....

2.wooden square two cartons .....

3.new package an amazing software .....

4.period a transition three-month difficult .....

5.chips computer Taiwanese high-quality .....

6.a strategy well-planned investment .....

7.access cheap Internet high-speed .....

8.a new revolutionary computer handheld .....

9.a powder washing new wonderful .....

10.awful plastic cheap souvenirs .....

Exercise 4. Complete the sentences with a word from the list below. At the end of each sentence write adj. (adjective) or adv. (adverb) to show how the word in the gap is being used.

good well fast fast hard hard hardly late late monthly

1.We're going to introduce a ..... newsletter for all employees.

2.I'm sorry, your goods are going to arrive about a week ..... .

3.That flight time is too ..... . Haven't you got anything earlier?

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9.I'm sorry, I don't understand. You're talking too ..... .

10.We'll have to make a ..... exit if things start going wrong.

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