Listening facilitator методические указания по аудированию

L: Yes, please.

R: Right. Hold on a moment then, please. He's busy till five. / I'm afraid

Mr Carr is in a meeting until five o'clock.

L: Oh, okay. Can I / Let me leave a message? R: Certainly.

L: Tell him / Could you tell him to phone me before he leaves the office? I want him to do some shopping.

R: No problem, Mrs Carr. I'll pass on the message. L: Thank you. Goodbye.

Ex. 7 Globalisation has helped to make the telephone an essential business communication tool. Discuss these questions.

1.Do you like using the phone?

2.What makes you angry on the phone?

3.What are the special problems of telephone communication compared to face-to-face communication?

Ex. 8 Listen to five telephone conversations. Answer the following questions (Recording 29).

1. Which of these adjectives best describes the person who receives the call? Why?

inefficient impatient aggressive bored unhelpful

2.How could you improve each call?

3.How important is intonation on the telephone? Why?

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UNIT XI

INTERVIEW FOR A JOB

Ex. 1 Decide what questions can be asked by an interviewer to a candidate applying for a job and what answer can be given.

Ex. 2 You will hear a manager interviewing someone for a job. Listen out for these verbs, then use them to complete sentences 1 - 5 (Recording 30).

Ex. 3 Listen again to the interview and complete the notes the interviewer makes.

Ex. 4 Discuss how Chris Clarkson introduces his company and what he wants from a new company.

UNIT XII

DRESS-CODE FOR WORK

Ex. 1 How do you think people should dress for work? Is it necessary for workers to wear a uniform to make them more efficient?

Ex. 2 Listen to this presentation and decide if statements 1-8 are true or false according to the speaker (Recording 31).

1.The presenter wants to look informal.

2.He believes it's important to wear fashionable clothes.

3.He thinks there are times when wearing shorts is OK.

4.He accepts that a suit is necessary when meeting clients.

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5.On «dress-down Fridays» employees can wear anything they want.

6.People working in IT are the most informal dressers.

7.Many people who work in banks wear suits every day of the week.

8.Companies provide uniforms for their workers to make them more efficient.

Ex. 3 Listen again and choose the right noun from the box to follow each modifier in the list:

1)general

2)interesting

3)specific

4)particular

5)dark 6)recent

7)fashion

8)formal

Ex. 4 What is your idea of the way of dressing in a work place?

UNIT XIII

ORGANISATIONAL STRUCTURE

Schering is an international company engaged in agricultural and pharmaceutical activities. The French pharmaceutical subsidiary has recently changed its organizational structure.

Ex. 1 Listen to a manager describe the new structure to some colleagues from other parts of the organization and complete the organigram (Recording 32).

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Ex. 2 Listen again and answer these questions.

1.Which person on the chart made the presentation?

2.Who does he report to?

3.What are the Unit Directors responsible for?

4.What three advantages of the work groups does he mention?

Ex. 3 Work in groups of three or four. Think of the structure of your future organization (or your part of the organization). Describe your company structure from abroad. Draw an organigram, say who is responsible for what and explain the reasons for the structure.

UNIT XIV

PRESENTATION OF A COMPANY

Ex. 1 Read the following words and phrases and check the meaning. Study the following words and phrases for a minute and check each other how many phrases you can remember (pair work).

production facilities - производственное оборудование subsidiary - дочерняя компания

share - акция, доля sales - продажи turnover - товарооборот

revenue - доход, выручка

skincare products - товары по уходу за кожей make up - косметика

fragrance - парфюмерия

hair care products - товары по уходу за волосами prestigious brand - престижная товарная марка dual objectives - двойные цели

to develop - развивать

technically advanced - технически развитый to enhance - повышать, улучшать

to achieve - достигать

research and development - исследования и разработки

treatment of central nervous system disorders - лечение расстройств центральной нервной системы

in addition - кроме того, в добавление to hold - удерживать

stake - доля, пакет акций

production and distribution company - компания по производству и распространению

nought - ноль

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Ex. 2 You are going to hear a manager from L'Oreal talking about her company. Before listening, find out if your group mates know anything about L'Oreal's business activities (Recording 33).

What did you get to know about L'Oreal's activities?

Ex. 3 Listen again and complete these extracts from the presentation. Use one word per space.

Ex. 4 Now make similar sentences about your future company. Describe

-the locations you operate in

-where the largest part of your turnover comes from

-the range of products services you offer

-the role of your division or department

-one of your current projects and your future plans

-any other points of interest.

SUPPLEMENTARY MATERIAL

Part 1: New York

Ex. 1 Here are some words that will help you understand the recording.

skyscraper (n) - небоскреб

exciting (adj.) - увлекательный, захватывающий coast (n) - побережье

reach (v) - достигать

Ex. 2 Try to answer the following questions.

1.What do you know about New York City?

2.What do you want to learn about it?

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Ex. 3 Listen to the text about New York and circle the right endings to these sentences (Recording 34).

1. New York is known as the city that never...

Ex. 4 Listen again and answer the questions.

a)What state is New York City situated in?

b)What is the capital of the state of New York?

c)What's the weather like in New York?

Part 2: New York.

Getting around

Ex. 5 Discuss these questions.

1. How do New-Yorkers get around the city do you think? What kinds of transport can they use?

Ex. 6 Listen to the text and complete the sentences (Recording 35).

a)There are more than... taxis in the city, a n d . buses.

b)The most famous ferry travels between Manhattan and...

c)New York's... are a famous sight.

d)Most of the trains run u n d e r .

c) There a r e . stations with 238 miles of subway line in NY. d) A subway ticket costs a b o u t .

Ex. 7 Discuss these questions.

1.Why do some tourists not want to take the subway in the city?

2.Many people in New York do not own a car. Why?

Part 3: Who are the British ?

Ex. 1 Read the article. Match the beginnings and the endings of the sentences.

1.Welsh and Scottish sportspeople get annoyed when...

2.If England and Scotland play a rugby match...

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3.People enjoy St Andrew's Day and St David's Day now, but...

4.Some buildings in England used to display The Union Jack, but now...

a)they display their own symbols and flags, not British ones.

b)they show the English flag.

c)they aren't referred to as «Scottish» or «Welsh».

d)they didn't use to celebrate them much.

Who are the British?

The UK is a confused nation when it comes to national identity, especially in relation to major sporting events. Commentators proudly refer to the country's internationally successful sportspeople as «English» if they come specifically from England. Welsh and Scottish athletes, however, are usually given the general label «British» without any recognition of their individual homelands. But it's when the countries compete individually, especially against each other, that the idea of a «united kingdom» becomes completely lost. At football and rugby matches there has been a strong revival of the individual flags, songs and symbols of England, Scotland and Wales - and there often isn't a Union Jack to be seen. Away from the sports pitch, the national saints' days of St David in Wales and St Andrew in Scotland are starting to be marked with large celebrations in the same way that St Patrick's Day has always been celebrated in Ireland. And the flag of St George can be seen in England on public buildings and churches where the Union Jack used to be. With Scotland and Wales now having their own parliaments, there is even extreme talk of an «English Independence Movement», and some people are wondering if the United Kingdom will last into the next century.

Ex. 2 Listen to teenagers from each of the four countries. Note down where they come from and their ages (Recording 36).

Ex. 3 Listen again. Who feels that they are:

British?

Irish?

English?

Scottish?

European?

Welsh?

Ex. 4 Write a paragraph about your country. Write about the national flag, the national day and the national symbols. Is your country «united», or are there some parts of it that have a separate identity?

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