Task 3 course 4 group corrsp.d-t

Catering: restaurant, cafe Lesson 1. Catering

P re-reading

Work in pairs and discuss what catering services are available in Ukraine.

Reading

Catering, providing food and drink for transients, has always gone together with accommodations. Food services are a feature of hotels. The typical modern “packaged hotel” includes a restaurant, a coffee shop for quicker and less expensive meals, and a bar or cocktail lounge. Many larger hotels have several restaurants, often featuring different kinds of foods, as well as different prices. Hotels also normally provide room service – food and drink that are brought to the guest’s room. In addition, catering is usually provided in the hotel’s recreational areas. The poolside bar and snack bar, for quick food, are normal parts of the service at a resort hotel.

Restaurants, bars, and nightclubs outside the hotels are a standard feature of the resort scene. Indeed, many resorts could not really operate without them. They provide not only catering, but also some kind of entertainment for the tourist who is bored with the limits of hotel life. In some areas, like Miami Beach, they have sprung up without any apparent design, but in others, like the Costa Smeralda, they are carefully coordinated features of the total plan. In cities, like New York, London, or Paris, restaurants and other catering establishments that serve the resident population obtain additional business from the tourists who flock to those cities.

Food, in fact, may be one of the reasons why people travel. Many people go out of their way to visit France, for example, because of the gourmet meals that are served there. Similarly, the excellent restaurants of Hong Kong constitute one of its principal tourist attractions.

It should also be pointed out that many grocery stores, delicatessens, and liquor stores make money from tourism. This is true in large tourist cities like New York and in resort areas like Miami Beach. There is usually a food store at or near most marinas and camping areas.

The accommodations and catering service industries employ large numbers of people. At a luxury hotel, there may be as many as two or three employees for every guest room. At a large commercial hotel, there are usually about eight employees for every ten guest rooms.

Vocabulary of the text

Exercise 1. Give the Ukrainian equivalents to the following words and word-combinations:

accommodations, packaged hotel, coffee shop, cocktail lounge, featuring different kinds of foods, poolside bar and snack bar, spring up, flock to the cities, gourmet meals, grocery stores, marina.

Exercise 2. Match terms with their definitions.

catering	activities that amuse people
accommodations	a place at which boats can dock
marina	a place for gambling
gourmet	a lover of good food
luxury hotel	places at which travelers can obtain a bed and usually food
entertainment	a place where people gather for recreational purposes
snack bar	services where the public can obtain food and drink
resort	five-star hotel

Exercise 3. Answer the following questions:

1. What does the typical modern “packaged hotel” include?

2. What else do hotels normally provide?

3. What is a standard feature of the resort scene?

4. Who do catering establishments serve in big cities?

5. Why is food considered to be one of the reasons for traveling?

6. What establishments make money from tourism?

7. How many people do the accommodations and catering service industries employ?

8. Why is tourism so attractive to developing countries?

Exercise 4. Translate into English:

Заклади ресторанного господарства при готелі можуть бути представлені різними типами: ресторан, кафе, бар, буфет, їдальня, закусочна. Ресторани можуть розташовуватися на поверхах, на даху, мати вигляд літнього внутрішнього подвір’я, зимового саду, оранжереї тощо. Більшість готелів поряд з ресторанами мають невелике кафе, завдяки якому вдається розширити асортимент десертних страв та напоїв. Бари – найпоширеніші типи закладів ресторанного господарства при готелі. Залежно від місця розташування, бари можуть класифікуватися як вестибюльні (lobby-bar), ресторанні, допоміжні, банкетні, при басейні, фітнес-центрі, сауні, міні-бари в номерах готелю тощо. Буфети здійснюють продаж і з споживанням на місці обмеженого асортименту холодних страв, бутербродів, напоїв, булочних та кондитерських виробів та солодких страв. Їдальні найчастіше зустрічаються в курортних готелях. Вони призначені для обслуговування населення на місці сніданками, обідами та вечерями.

Speaking

Your city has been chosen as a place for holding an international festival/contest/sports event. Tell if accommodation and catering services are suitable for serving large numbers of tourists. Give your ideas on their improvement.

Lesson 2. Types of Restaurants and Food

and Beverage Service

Pre-reading

Discuss in pairs:

Where can people eat out in Ukraine? What services do these establishments offer?

Reading

There are many reasons why people decide to eat out. The locals may want to meet friends, they want to socialize or they are just hungry and want to eat something. Travelers want to experience food, drinks, local cuisine and customs that make each country unique. There are various types of restaurants, which cater for these different needs and tastes of people. In order to meet the individual needs of the customers, all big hotels operate different types of restaurants, ranging from traditional or formal ones to informal restaurants such as coffee shops or snack bars with counter service. The Food and Beverage Manager is responsible for the whole food and beverage division in a hotel. The Maitre d'hotel is in charge of a restaurant. Room service and mini-bars are also in competence of the F&B Manager.

While fast food service is more or less the same all over the world, formal restaurants usually let the customer breathe in the local atmosphere. Service in a formal dining room should be as elegant as possible and must take full advantage of the trained skills of the Maitre d'hotel. In a formal restaurant people usually eat a la carte, which means that they choose dishes listed in the printed menu. However, in case of a tourist group, a set menu is often arranged before the arrival of the group in order to save time. Today, some restaurants offer set lunch menus for individual walk-in guests. In a specialty restaurant, particular dishes have to be emphasized, merchandised and presented in an unusual and sophisticated manner. Customers in formal restaurants receive individualized care; they are received at the door and courteously shown to their tables where they are presented menus. Many dishes are finished in front of guests.

Besides food and beverage facilities in hotels, there are lots of independent food service establishments, which rely on tourists as well as on local business. These establishments are either individually owned and operated or they are a part of a chain or franchise. Most franchises are fast-food outlets, which profit from low costs and world-wide popularity. They are mostly self-service restaurants offering simple dishes at a counter. Different types of burgers, pizzas or fried chicken are most common. They are usually situated in urban areas or along motorways, where they often provide round-the-clock service. Take-away counters enable drivers to buy the refreshment without getting off their cars. These counters are called "Drive-in" at McDonald's or "Drive Thru" at the KFC.

Some hotels also offer catering service which means that they provide food and beverage service out-of-the-doors, for example in castles, in gardens, at some company's premises in case of private company parties, or at embassies. There are also independent catering agencies specializing in these services.