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BUSINESS_OF_BANKING.doc
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X. Banks offer many different channels to access their banking and other services. Match the channels with their explanations.

branch

a. is a term used for performing banking transactions or professional banking consultations via a remote video and audio connection.

ATM

b. is a term used for performing transactions, payments etc. over the Internet through a bank, credit union or building society's secure website.

mail

c. is a method of using one's mobile phone to conduct simple banking transactions by remotely linking into a banking network.

video banking

d. g. is a retail location where a bank or financial institution offers a wide array of face-to-face service to its customers.

online banking

e. is part of the postal system which itself is a system wherein written documents typically enclosed in envelopes, and also small packages containing other matter, are delivered to destinations around the world. This can be used to deposit cheques and to send orders to the bank to pay money to third parties. Banks also normally use mail to deliver periodic account statements to customers.

mobile banking

f. is a computerised telecommunications device that provides a financial institution's customers a method of financial transactions in a public space without the need for a human clerk or bank teller. ATMs enable card holders from other banks to get their account balance and withdraw cash, even

if the card is issued by a foreign bank.

Xl Complete the text using the words from the box given below:

accounts

current account

lend

overdraft

return

bank loan

cheque

customers'

standing orders depositors deposits

liabilities

liquidity optimize

salary spread

withdraw transfer

wages

debt

Commercial banks are businesses that trade in money. They receive and hold (1).., pay money according to (2)... instructions, (3)... money, etc.

There are still many people in Britain who do not have bank (4) ... Traditionally, factory workers were paid (5) ... in cash on Fridays. Non-manual workers, however, usually receive a monthly (6)... in the form of a cheque or a (7) ... paid directly into their bank account.

A (8)... (US: checking account) usually pays little or no interest, but allows the holder to (9) ... his or her cash with no restrictions. Deposit accounts (in the US also called time or notice accounts) pay interest. They do not usually provide (10) ... (US: check) facilities and notice is often required to withdraw money. (11) ... and direct debits are ways of paying regular bills at regular intervals.

Banks offer both loans and overdrafts. A (12) ... is a fixed sum of money, lent for a fixed period, on which interest is paid; banks usually require some form of security or guarantee before lending. An (13) ... is an arrangement by which a customer can overdraw an account, i.e. run up a debt to an agreed limit; interest on the (14)... is calculated daily.

Banks make a profit from the (15) ... or differential between the interest rates they pay on deposits and those they charge on loans. They are also able to lend more money than they receive in deposits because (16) ... rarely withdraw all their money at the same time. In order to (17)... the return on their assets (loans), bankers have to find a balance between yield and risk, and (18) ... and different maturities, and to match these with their (19) ... (deposits). The maturity of a loan is how long it will last; the yield of a loan is its annual (20)... — how much money it pays — expressed as a percentage.

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