- •Unit 1 management
- •Approaches to Management
- •Art or Science?
- •Principles of Management
- •Crowdsourcing
- •Questions for review
- •Lexical minimum
- •First Impressions
- •Our Values
- •Questions for review
- •Lexical minimum
- •Unit 3 cross-cultural differences
- •Warming-up
- •What are Cross Cultural Differences?
- •Intercultural Management
- •Working across Cultures
- •Individualistic or collectivist?
- •Intercultural Communication in the Global Workplace
- •Text 7
- •Managing Cultural Differences
- •Funny Thing about Jokes: the Uses and Dangers of Humour
- •Corporate Culture and National Characteristics
- •Questions for review
- •Lexical minimum
Questions for review
What is management? Give some definitions and comment on them.
What approaches to management do you know?
What is the central belief of the classical school of management?
Who was the first to introduce the idea of applying rational analysis to management?
Describe the behavioral approach to management.
What does the quantitative approach to management focus on?
Describe the contingency approach to management.
Speak on the strong and weak points of the scientific approach to management.
In what way does management encompass both science and art?
Speak about the contributions of F. Taylor, H. Fayol, P. Drucker to the science of management.
How many principles of management do you know? Enumerate them.
Choose 5-7 principles of management and describe them.
Why is the stability of tenure of personnel so important?
What is MBO? Who is its founder?
What are the main principles of MBO?
What are its benefits and limitations?
What is outsourcing? Give some examples.
What is crowdsourcing? Give some examples.
‘Management is a question of proportion”. Comment on.
Lexical minimum
Key terms and concepts
manage
manager
management
managerial
top (senior) management
middle management
managing director
manageable
Words
1. adherent
2. to emerge
3. counselor
4. constraint
5. limitation
6. objectives
7. to appreciate
8. to evaluate
9. to assess
10. value (n, v)
11. to interact
12. to contribute to
13. scholar
14. rigid
15. to enforce
16. reward (v, n)
17. penalty
18. accountability 36. undertaking
19. stated
20. implied
21. to result from
22. to result in
23. to reconcile
24. (de)centralization
25. remuneration
26. range from … to
27. to adhere to
28. equity
29. stability
30. pattern
31. de-skilling
32. skill
33. staff
subordinate (n, v)
to estimate
Word - combinations
the classical approach
the behavioral approach
the quantitative approach
the scientific approach
to apply rational analysis to management
to result in higher profit
to tend to ignore the human element
to place the emphasis
associated activities
related parts of a system
to take the best of the approaches
intuitive ability
common sense
involved in management
to become more complex
to keep the company running
production oriented
to make a profit
to impose regulations on business
to adopt a wider perspective
to have a good understanding
appreciation of current issues
to be sensitive and responsive to
to act in accord with
the total context in which the business functions
ever-more- complex environment
to encompass both art and science
subjective judgment
a question of proportion
applicable guidelines for managers
division of work
unity of command
subordination of personal interests to general interests
to set an example
to supervise firmly and fairly
scalar chain
smooth-running organization
tenure of personnel
to damage morale
esprit de corps
to perform a particular job
to arrange in a logical sequence
to determine by guesswork
rule-of- thumb practices
solutions to the problem
to put much effort into the job
to do the job in the prescribed manner
management by objectives
to make contributions to
to evaluate the performance
to put into action
periodic reviews of the person’s performance
to receive feedback from the subordinate on performance
to have a say
time-consuming
Examination topic
Management: Art or Science?
Introduction
Definition(s) of management
Schools of management
Taylor’s, Fayol’s, Drucker’s contributions to management
Modern approach(es) to management
Functions and principles of management
Management: art or science?
Conclusion
UNIT 2
CORPORATE CULTURE
Every company has its own language, its own version of its own history (its myths), and its own heroes and villains (its legends), both historical and contemporary.
Michael Hammer, US author and academic
Warming-up
1. What is culture? Choose the four factors below which you consider are the most significant in creating a culture: climate, institutions, ideas and beliefs, cuisine, language, arts, religion, geography, social customs and traditions, historical events, ceremonies and festivals.
2. What is corporate culture, do you suppose? Why is it of importance?
3. What influence does corporate culture have on the behavior patterns of a firm's workforce?
4. Can employees have an effect on corporate culture? How?
5. What impact does a country’s cultural environment have on creating a company’s culture?
6. The Japanese spend $40 billion a year on corporate hospitality. In what ways can entertaining clients and colleagues be good for business?
Text 1
Read the text and answer the questions that follow.
